Direct Golf Reviews

Name: Direct Golf
Rating: 4.41

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

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4.4

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery ordered on Monday delivered Wednesday”

Helpful Report

Posted 9 years ago

“Can't fault the service from Dirct Golf's perspective. Ordered a new golf bag and and driver on Sunday evening, they arrived on Wednesday. The only thing I wasn't too happy with Parcel Force. I got a text at 11.40ish saying my items will be delivered between 11-12 on the same day. They provided options in the text to instruct the courier what to do if no one was in. I selected the option to deliver the next day. A few minutes later I got another text from Parcel Force saying they tried to deliver the items and have left them with a neighbour. They did say who the neighbour was but I didn't know them. I wouldn't mind it is was a £40 shirt but this was £300 worth of kit. I didnt this neighbour and unfortunately you can't trust everyone these days. It would have been better for Parcel Force to text me prior to the estimated delivery time frame. Nevertheless I got the items and my neighbour was trustworthy. As said I can't fault Direct Golf. Good prices and would use them again.”

Helpful Report

Posted 9 years ago

“As I'm reviewing my latest online shopping experience its a good in this case. However when I do shop online here I am generally wasting my time if looking at clothing as the stock levels held and available are poor.”

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Posted 9 years ago

“Very good Customer service, friendly, helpful. Despatch of goods ordered has always been very quick, next day delivery achieved, as promised.”

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Posted 9 years ago

“Purchased a lot from direct golf over last few years probably about £1600 and don't seem to get any loyalty”

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Posted 9 years ago

“Website easy to use and navigate through. Delivery was very quick. All in all - very happy.”

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Posted 9 years ago

“Not the best customer service, waited nearly 3 weeks for my set of irons,then spoke to a lady named Rebecca who promised me a new hat as compensation,I'm still waiting surprise surprise overall sad to say it was poor”

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Posted 9 years ago

“Great customer service.”

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Posted 9 years ago

“Very easy to order. Quick delivery. I would use Direct Golf again.”

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Posted 9 years ago

“I ordered 3 ping golf jumpers (L) but unfortunately had to return them as the size large was not big enough, although any other large items I purchase are always a perfect fit. That said, the price and quality of the jumpers were very good, just a shame that they were smaller than expected.”

Helpful Report

Posted 9 years ago

“Communication with the sales team was fairly good although I was almost pushed to buy what you had in stock; Ping G 20 Iron instead of the requested G 25. Finally, we got the matter resolved; Unfortunately I had to wait for 2 weeks to receive the set of Ping: the G 25 Driver, G 25 3 fairways and G 25 irons. Happy with the clubs and the service from Golf direct. Thank you. Franco”

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Posted 9 years ago

“Hassle free.”

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Posted 9 years ago

“I ordered golf balls from Golf Direct and they were delivered as described and very quickly and I would absolutely recommend the company.”

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Posted 9 years ago

“Very happy with the service that I received. There was no pressure in the club selection that I purchased, It was explained to me that the clubs I wanted to purchase weren't the right ones for my swing and the correct ones were quickly identified and also cheaper. So again no pressure to buy the wrong clubs. Very satisfied with my purchase even after two games with them I was cut in my first medal round. ????”

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Posted 9 years ago

“Very good communication and very quick delivery highly recommended thank for a great service”

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Posted 9 years ago

“My last order was an umbrella, I sent a message to find out if it fit motor caddy brolley holder and was told it did by your representative on recieving said brolley it did not fit I regard this as poor service as I was assured it would therefore I will not be using your company again yours brian.”

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Posted 9 years ago

“I was very impressed with your web page and the ease with which I purchased a gift voucher. It arrived within a couple of days and I was extremely impressed and told all my friends!”

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Posted 9 years ago

“Top quality equipment at very best prices and fast delivery”

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Posted 9 years ago

“I ordered a bag which arrived promptly. I was not happy with the style of the bag, so I contacted Direct Golf. They were happy to credited my account, without any issue. They have some good bargains, so I shall be using Direct Golf again.”

Helpful Report

Posted 9 years ago

“The Customer Service Personnel were excellent. Quick and prompt reply. Trying hard and efficiently solving any difficulties. However, the Shipping Department should check that products are in 'Selling' condition before shipping it off. Especially to customers abroad. The returning and custom would cost both parties twice the amount of money, that one actually paid for the goods. I am pleased and annoyed at the same time. Direct Golf have excellent products but the slack in the checking of the quality of the product sold is quite frustrating. It almost make one wish that one has paid a little more else where but get a 'good, working and flawless product' from the beginning.”

Helpful Report

Posted 9 years ago

Direct Golf is rated 4.4 based on 3,486 reviews