Direct Golf Reviews

Name: Direct Golf
Rating: 4.41

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

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4.4

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value, easy shopping and reliable delivery.”

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Posted 9 years ago

“All ways found direct golf to be competitive with there prices and matched if not bettered them. Deliveries are prompt, Long may it continue”

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Posted 9 years ago

“Fast delivery, excellent products at great prices. 5 star service”

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Posted 9 years ago

“Very impressive service. Ordered waterproof jacket and arrived next morning. Coupled with the great price very happy.”

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Posted 9 years ago

“I love Direct Golf. My daughter loves the golf clubs, every single one of them. Delivery is always quick and the items are always correct. One of the best online shops!”

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Posted 9 years ago

“I ordered a pair of trousers, and although there was an initial problem with the size, it was promptly sorted out by coustomer services, Rebecca in particular was brilliant. A great company to deal with.”

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Posted 9 years ago

“Sorry that we will not be using you next year...”

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Posted 9 years ago

“Excellent service. Ordered my golf club on Sunday and it arrived during the stated time early on Tuesday. Will use Direct Golf again.”

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Posted 9 years ago

“A fast and efficient service. Great quality goods. I'll be back!”

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Posted 9 years ago

“Direct Golf offer a good range of Golf products and the website is easy to use. Delivery times are good.”

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Posted 9 years ago

“I ordered a pair of Footjoy Dryjoy Tour shoes. I wasn't able to process my voucher code online so I had to go to my nearest store (Tunbridge Wells) to redeem the voucher. The transaction went through and I was told the shoes would arrive 2-3 days later at my home address. A week later the shoes hadn't arrived. I called the store and was told it was due to computer problems; that it would be chased and that they'd be a further 48hrs. In the following 2 weeks I had to call the store another 4 times. The story changed a number of times. Eventually the store told me that the company was being taken over, that I'd been given a refund without being notified, that the shoes were no longer available and that they weren't being told anything from head office? I get the impression they knew this from the start but I had been given the run around, causing a 3 week delay in my order! Annoyingly I'd had to do all the chasing and wondered when I would have been told had I not chased the delivery? I checked with my bank over several days and the refund never materialised? Yet again I called the store and was quickly signposted to head office. They confirmed a company takeover and apologised for delay. The refund had never been processed. Head office despatched the shoes and complementary socks/6 balls with next day delivery. Female at head office was very polite, but a month delay in total was simply unacceptable, with a string of tales along the way. In a competitive online market, this service was poor and I'd take my business elsewhere in future.”

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Posted 9 years ago

“Items were perfect and well packaged. As always speedy delivery. First place I look for when I need anything golf related”

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Posted 9 years ago

“Items were perfect and well packaged. As always speedy delivery. First place I look for when I need anything golf related”

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Posted 9 years ago

“After a purchase from Direct Golf, (Callaway Golf suit), not being satisfied with it, I returned it, freepost, and was given a choice of a a credit note, a full refund, or a replacement suit. The outcome was a replacement, that was handled swiftly and with professionalism by the customer service team. Well done DG.”

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Posted 9 years ago

“Prompt service and satisfactory quality.”

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Posted 9 years ago

“Did not receive my order was told I would be refunded still waiting for refund. Can not contact customer service as the phones are not working”

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Posted 9 years ago

“I expected my new driver to take a week or so to arrive but I was pleasantly surprised to receive prompt acknowledgement of my order, plus a dispatch notification on the same day. My club arrived within 48 hours, exactly as ordered and well packaged. This was one of the fastest online deliveries that I have received. Well done Golf Direct. You have gone up in my estimation.”

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Posted 9 years ago

“Super fast service following computer problems. Very happy as goods received the next day after confirmation of my order.”

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Posted 9 years ago

“ordered on the 29th september & still waiting for it to be delivered !!!!!!”

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Posted 9 years ago

“Very good service would recommend to a friend”

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Posted 9 years ago

Direct Golf is rated 4.4 based on 3,486 reviews