Direct Golf Reviews

Name: Direct Golf
Rating: 4.41

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

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4.4

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still have not received product after 7 days. Tracking system doesn't work, customer phone line doesn't work. No idea where product is or if even coming at all.”

Helpful Report

Posted 9 years ago

“Products pretty standard. Delivery rather tardy. Nothing showing up on Hermes site after nearly a week. Product not yet arrived so cannot be sure if right products and quality.”

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Posted 9 years ago

“1 of the items I ordered was not in stock, so I was given a date of which to expect the order, that date passed without the goods or any contact at all from direct golf to explain why. I did not hear anything until I contacted them, was then given expected new date.. and same thing happened again, date passed without goods or any contact from them...to be fair they have been useless. I don't mind the fact the goods are delayed/late it does happen, but the least to expect in this day and age is a e mail or text/call from them as soon as this date passes... funny how they don't forget to take the payment money from your account though”

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Posted 9 years ago

“Online purchase wasn't delivered. Customer service wasn't open. So having to chase by e-mail.”

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Posted 9 years ago

“Ordered the shoes a week ago and have yet to receive them.”

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Posted 9 years ago

“Staff very friendly and helpfull. Everything I would expect from a quality retailer such as direct golf. Definitely recommend to friends and family.”

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Posted 9 years ago

“FootJoy Hydro Lite: I would never buy any other shoe than FootJoy, although the Hydro Lite is a first. Sure, they're light and generally up to the standard I would expect from FJ. Having only worn them once, disappointed that the heels rubbed but hopefully that will go with wear. Bit surprised to ask to write a Review when the shoes hadn't even arrived - and they didn't turn up for at least a couple more days.”

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Posted 9 years ago

“recently needed to return a jacket which was no longer waterproof. the issue was dealt with both efficiently and courteously. can't ask for more”

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Posted 9 years ago

“Whenever I have used Direct Golf they have always got great products backed up with an excellent delivery service.”

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Posted 9 years ago

“Web site is great , easy to navigate, prices are good and competitive, delivery was quick... what more could you ask for”

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Posted 9 years ago

“with ordering items online i waited 10 days and did not receive the items so i rang up and they said they were sent back to them so i ordered them again and payed extra then i did online another week when by and i received an email saying they have received the items for return and yet i didn't not even received them. its been 3 weeks of waiting when i could of just ordered them from somewhere.”

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Posted 9 years ago

“Excellant service as always.”

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Posted 9 years ago

“Excellent friendly service and quick delivery.”

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Posted 9 years ago

“Very helpfull”

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Posted 9 years ago

“Ordered winter gloves and got a female pair instead of male. Sent an email enquiry to customer services and received no response. Guess I will have to pay the return postage and hope that they refund my full amount. Really disappointed with the service.”

Helpful Report

Posted 9 years ago

“As I am always looking for a bargain, checking Direct Golf`s e-mails is always worth the effort . I have just bought a Callaway waterproof jacket at an extremely good price and the delivery service was excellent.”

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Posted 9 years ago

“The biggest problem I had was stock levels. I wanted to use the Sept 20% offer and use my rewards 4 golf points before expiry, but my first 4-5 product choices were out of stock!! Not great having poor stock control.”

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Posted 9 years ago

“Really good experience and would definitely use again!”

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Posted 9 years ago

“Order items in stock [golf balls] received in 3 working days”

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Posted 9 years ago

“Good service. Low price. Fast delivery.”

Helpful Report

Posted 9 years ago

Direct Golf is rated 4.4 based on 3,486 reviews