Direct Golf Reviews

Name: Direct Golf
Rating: 4.41

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

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4.4

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered tee pegs which are difficult to find in pro shops. They sent me the wrong kind, ones which I could easily have bought in several of the pro shops of clubs I have visited recently. What a waste of money and time. Hope I get a refund.”

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Posted 9 years ago

“Could not fulfill order did process a refund but took 5 days to tell me.”

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Posted 9 years ago

“I have dealt with this company many times and I have always been more than happy with their service and would say this is a great company to deal with”

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Posted 9 years ago

“Once the online ordering was back up and running, verything was great . But for 2 weeks it was very frustrating, even the telephone system wasn't being answered Thing are fine now”

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Posted 9 years ago

“Product perfect just what I wanted. Great service, goods arrived on time. No complaints at all”

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Posted 9 years ago

“Great company...highly competitive prices, friendly efficient service and undoubtedly the place to go to.”

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Posted 9 years ago

“After almost 4 weeks am I still waiting for the goods to be deliverd.”

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Posted 9 years ago

“Everything I have purchased at direct golf has been top class at a great price”

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Posted 9 years ago

“Thank you Direct Golf, for your excellent service, helpful and knowledgeable staff and speedy delivery of my left-handed putter. Well done! Kind regards, John Holland, Carlisle”

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Posted 9 years ago

“Goods fine and delivery fine but despite several emails and three phone calls unable to get discount claimed due to loyalty points (£5.00). In the end gave up trying. Apparently points will be recredited but, doubtful I shall be using.”

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Posted 9 years ago

“Looking like I have been scammed. No items, no refund, no phones lines and 2 week email response times for items ordered in September.”

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Posted 9 years ago

“Have been told numerous times that the golf tees were sent, have received texts saying they are on their way, and we are still waiting for them 4 months later - won't be using Direct Golf again - terrible service”

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Posted 9 years ago

“Placed order on the 20% discount campaign, order confirmed, then told out of stock but expected new stock in 3 weeks and would dispatch as soon as it arrives. Then after purchase was supposed to be delivered receive email saying system issue and order cancelled. Looked on web site item in stock...... Wrote email saying how disappointed I was, that was a week ago, had no response. Thought I was an unfortunate case but looking at these Reviews I am one of very many, Certainly won't be using Direct Golf OnLine or indeed the local shop in Peterborough. American Golf a much more reliable company”

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Posted 9 years ago

“Placed the order on a Saturday. Requested goods be delivered by following Thursday. Order update said dispatched Wednesday. Parcelforce tracking showed no updates. On following Monday received an email "confirming receipt and processing of my return". (Goods still never received) Refund processed and received minus my postage charge of £2.99. Received notification that my order was cancelled. Tried ringing on several occasions to be told via recorded message that phone system was down.”

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Posted 9 years ago

“i placed an order in the 20% sale, i recieved an e mail saying order dispatched. 10 days later still no delivery, clicked on tracking details to see order had never been processed, i then sent an e mail to direct golf who after another week replied saying they had cancelled my order and my money would be refunded, which i recieved yet another week later. terrible service, terrible customer service. One very unhappy customer.”

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Posted 9 years ago

“Ordered a golf bag for my Brother's 30th Birthday. The bag never arrived, I emailed Direct Golf and got no response. I phoned Direct Golf and their phones were down! I finally get an Email from Direct Golf thanking me for returning the golf bag that I never received! I then get an Email advising me that I would receive a full refund within 10 working days! Direct Golf get my money within 10 seconds of buying and I have to wait up to 10 working days to get a refund! I had to get PayPal involved to finally get my money back. Direct Golf are a complete joke! Thanks for nothing!”

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Posted 9 years ago

“Will never use again,said they had despatched order when they later said they hadn't.Money was taken for my order on the day they had called adminastraters in.All phone calls were ignored.Only after numerous emails,I got my money back.You have been warned!!!!!!!!”

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Posted 9 years ago

“Nathan direct golf great guy”

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Posted 9 years ago

“Made my purchase and waited 10 days, nothing arrived. Emailed them no response. 3 days later, emailed again. 2 days later got response from first email. Sorry item out of stock will refund in 10 days. Next day got response from 2nd email apologising systems down. Will refund in 5 days. Not worth it. Would buy with more reputable company. Take money don't deliver. Won't use again.”

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Posted 9 years ago

“Excellent shoes at an internet beating price. *****”

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Posted 9 years ago

Direct Golf is rated 4.4 based on 3,486 reviews