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Direct Golf Reviews

4.4 Rating 3,486 Reviews
85 %
of reviewers recommend Direct Golf
4.4
Based on 3,486 reviews
Shipping & Delivery
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Anonymous
Anonymous  // 01/01/2019
I ordered a cobra driver on line and was told it was available in store locally to where I live for collection. 5 days later I am still waiting with no positive news as regards delivery/collection from either the store or parcel force. Poor service when you can order most things on line these days and get them delivered the next day
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Posted 9 years ago
I'm actually still waiting for my clubs i ordered them on Monday so I assumed they'd be here by now other then that everything has been fine!
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Posted 9 years ago
When trying to redeem points against the shirt I bought. The site wouldn't let me. Even though I logged on through rewards 4 golf, and again on the website. I did email customer services and they were very quick to reply and sort it, which was brilliant. However, I still haven't received my shirt. So I'm disappointed all in all. Sorry
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Posted 9 years ago
Ordered last Sunday, goods still not arrived, no response to chase email. Would not use this company again to order golf consumables.
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Posted 9 years ago
Item hasn't arrived, had an email 3 days ago from Direct Golf that the item had been dispatched by them however it hasn't yet appeared on the Parcelforce network as yet. I email'd Direct Golf customer service but haven't received a reply 21 hours later, tried phoning Direct Golf but their lines were down.
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Posted 9 years ago
Why are you sending out things like this without checking the full status of my order, I have NOT received my order which was supposed to to have been despatched 6 days ago. I've tried phoning you're office but am unable to speak to a proper human being, so in fact I am very very disappointed with the whole thing, and would like my money returned, so that I can purchase my order from a company that is better standing, and not waste my time with these stupid reviews, you do nothing to compensate and are only interested in good reviews anyway. Please contact me as soon as possible so that we can disconnect from each other..???? ( bad service) and even worse customer relations.
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Posted 9 years ago
Shocking service from Direct Golf. I ordered an expensive golf bag plus some accessories on a Monday and paid for next day delivery. It is a week later and no delivery has arrived, no phone call to update me or apologise, from Direct Golf. Also when I try to call their customer service number, it states their telephone system is down (for 2 days). Beware of the lure of low prices as the service is very poor indeed. I still do not know if I will receive my order or a refund. Would not recommend and would not use again.
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Posted 9 years ago
Usually I receive the items quickly, however I placed an order on the 25th and still have not received it.
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Posted 9 years ago
Placed an order 10 days ago. Still showing as "pending" after 5 days so when I asked why I was told they'd forgotten to tell me one item was out of stock. Changed my order, and received an email to say it had been despatched. 4 days later it still hasn't been received by the courier, I've had no response to emails and the phone lines have been down for 2 days so I can't speak to anyone. Worse than useless. Would just like my money back now. One to be avoided.
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Posted 9 years ago
As I live in Portugal it is great to have an equipment supplier who does what they say.The service is excellent as are the prices of all items.I have been using Direct Golf for a few years and expect to continue with them,I also recommend them to others.
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Posted 9 years ago
I've been very pleased with the service I've had from Direct Golf, spoke to Rebecca about my order and she was very pleasant and helpful. Would definitely recommend them to others.
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Posted 9 years ago
I would comment on the product bur as I have not received it as yet I can only assess the delivery. I have marked NORMAL but would say it is on the poor side of normal.
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Posted 9 years ago
I place my order on the evening of Monday 28th September, as of today Saturday 3rd October I still have not received my order. Very poor service
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Posted 9 years ago
Good prices, range and low postage to Ireland now is great. Will use again and thanks.
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Posted 9 years ago
not very informative when problems happen.
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Posted 9 years ago
Still waiting for the goods 6 days after ordering.
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Posted 9 years ago
I cannot provide a rating as my product hasn't arrived yet (12 noon 3/10/15)
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Posted 9 years ago
Advertised a sale event but upon trying to place an order, very little was actually in stock or available. Still waiting for slow delivery on the items I eventually ordered. Won't use again.
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Posted 9 years ago
I ordered a pair of footjoy shoes over 7 days ago. Item was despatche via Hermes within 3 days but they have not yet been delivered
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Posted 9 years ago
Placed order on the 18/08 knowing that one article was out of stock and dispatch date given as the 23/09 called Direct Golf on the 25/09 to find that the other more important article was now out of stock !! Very disappointed as had no communication at all with ref from above and ended up paying extra for a more expensive pair of golf shoes and the original article that was out of stock I cancelled as no one could give me a date when it could be delivered Got excuses re the warehouse dispatch not functioning then computer system !! These were the same excuses that I received 2 yrs ago when encountered a similar problem but this year decided to give Golf Direct another go but unfortunately never again Julia
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Posted 9 years ago
Direct Golf is rated 4.4 based on 3,486 reviews