Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

86 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews

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Direct Home Living 5 star review on 10th June 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful chairs for the garden and excellent quality. They did get two chairs wrong but sent out replacement ones the next day. Super service!”

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Posted 9 years ago

Thank you Marina for you order and your review, We do apologies for the mix up of chairs but we are glad this was sorted out immediately for you.

Posted 9 years ago

“concise website - good delivery - excellent product - wished you sold more varied goods”

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Posted 9 years ago

Thank you for your order and you review Karen, We are in the processes of looking into a much wider range of stock including tables.

Posted 9 years ago

“Excellent service. And after buying the furniture I had one small query which they answered immediately.”

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Posted 9 years ago

Thank you Anthony for your order and you review.

Posted 9 years ago

“Hi, Your customer service has been really reactive and helpful regarding the poor delivery service I got from Interlink (extra fees paid for a Sunday delivery that never happened, then rescheduled but no delivery as the driver could not find my address but did not call me, rescheduled for the 3rd time_hopefully the last one)”

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Posted 9 years ago

Thank you Stephanie for your review, We are looking into improving are delivery's with interlink and welcome all the feed back we can from our customers.

Posted 9 years ago

“Very Fast Delivery and Very Good Value for Money!!!!”

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Posted 9 years ago

Thank you Ian for your order and your review.

Posted 9 years ago

“Excellent service and quality of product - and amazing value. Thank you!”

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Posted 9 years ago

Thank you for your custom and review Catherine.

Posted 9 years ago

“Hi Mark, I have ordered from you guys a few times now and was really pleased with the products etc. However I am the lady you spoke to on the phone where I could not get in touch with anyone. Sadly this has happened again! I purchased those Phillip Stark chairs from you and some stools, I have now emailed 4 times and tried calling 3 times, no answer again? I want to return the stools as they are a different colour red than I expected and do not go with the red I have. Can you PLEASE contact me on 07775848335 and advise how I can return these. I will be opening more expresso bars in Bristol over this year and am very keen to buy more of your lovely chairs but I really need better customers service, this is silly. Look forward to hearing from you soon. Regards Jacqueline”

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Posted 9 years ago

“Good quality chairs, but an extremely poor delivery service put a dampener on the whole thing.”

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Posted 9 years ago

Hi Chris i am sorry for the poor delivery service and this is something we are looking into at the moment with interlink. Thank you for you feed back.

Posted 9 years ago

“Amazing value for such a great product. They arrived so quickly too so will definitely buy from you again in future.”

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Posted 9 years ago

Thank you Sarah for your order and your review, glad you like the chairs.

Posted 9 years ago

“Delivery was quick, no problems what so ever. The Philippe Starck Style Masters Chair is sturdy and very comfortable, I would recommend them.”

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Posted 9 years ago

Thank you for your order and review James, glad your happy with the Master chairs as these are one of are most popular products.

Posted 9 years ago

“Product arrived in great condition, well packaged. Ordered Sunday night, item delivered Tuesday with texts and emails to advise of dispatch, delivery time etc. All in all very good.”

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Posted 9 years ago

Thank you Davina for your order and your kind review, glad your happy with the service we provide.

Posted 9 years ago

“Ok I am very nervous about ordering this that have to be delivered by Courier . Needn't have been . MDM sent me a text to let me know what day they were being delivered then text to let me know an hour time slot... brilliant.and they arrived within that hour. I ordered my chairs on a Sunday and they arrived on the Tuesday with free delivery.The chairs are fantastic, were a very good price and they look great on my deck.All in all a great service from MDM. I would certainly recommend them and I would happily buy from them again .”

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Posted 9 years ago

Thank you for your order and review Gayle, glad you are happy with the service that we provide here @ MDM Furniture.

Posted 9 years ago

“Very quick in delivery information. I had an error in the online order and within minutes it was rectified via a telephone call (yes they answers a phone call). Overall very satisfied”

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Posted 9 years ago

Thank you Davide for you custom and your kind review,

Posted 9 years ago

“First class service and excellent quality furniture, thanks”

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Posted 9 years ago

“MDM Furniture web site was easy to deal with and good selection of dining chairs. Delivery was faster than delivery date.”

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Posted 9 years ago

“We chose the chairs that we ordered because the style was perfect for our needs. They turned up at the predicted time, were easy to assemble with the tools provided and were of excellent quality. Result!”

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Posted 9 years ago

“Great chair, quick delivery too.”

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Posted 9 years ago

“Excellent quality very pleased with purchase. Also fast replies to my query before purchasing my chairs. Packaging fantastic, no way they could have been damaged in transit. Fast and efficient would definitely purchase again from this first class company.”

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Posted 9 years ago

“i love the products, but the delivery was poor. the delivery guy didn't want to bring the boxes up to my door (2nd floor) so i had to get them. The boxes were destroyed and the legs of the chair were coming out, one of the chairs was scratched and a couple of others where dirty (though I managed to clean these). Once i ordered the products, they arrived quickly, but the delivery company used was very poor and i think destroyed the chairs. I would highly recommend changing them.”

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Posted 9 years ago

“Saw these chairs on an other website but they were out of stock - found them on MDM at a cheaper price. Order received very quickly and easy to change to Saturday delivery for only £5 with specified delivery time which was great! Love the chairs - would recommend”

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Posted 9 years ago

Direct Home Living is rated 4.5 based on 724 reviews