Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

86 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews

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sales@directhomeliving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived promptly, very pleased with purchase”

Helpful Report

Posted 10 years ago

“Very prompt service and I was pleased with the clock - which also came with a battery!”

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Posted 10 years ago

“Great and fast company to deal with, customer service was excellent. Delivery was fast and informative”

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Posted 10 years ago

“Great looking chair, very sturdy, great fashion piece for your kitchen or dining room.”

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Posted 10 years ago

“I recived the chair & looks fantastic & no need 2 put together delivery was fast too , thank u for a great service”

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Posted 10 years ago

“Love the chair, efficient speedy service”

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Posted 10 years ago

“I am really happy with the quality and price of the Oliver Jacobs sofa's I purchased from MDM Furniture, however I was pretty disappointed with their customer service. Firstly, it took a large number of calls to get through to speak to anyone in their office, it was constantly ringing out to answer machine. Not only did this become infuriating, but when you tried to leave a voicemail message, you couldn't be sure it would be received, as the lady on the pre-recorded message asks you to press pound when you have finished your message?? This isn't something that you can actually do! Emails messages were also not returned and as a customer it leaves you feeling a little uneasy, when you haven't received your item, but you've paid for it in full. Finally on the day the sofas were due to be delivered, we were told that they would be with us sometime in the afternoon and we would receive a call an hr before being delivered. They never showed up!! No telephone call nothing, even though they had my number. My husband and toddler waited in all afternoon, a courtesy call to say sorry would have been appreciated. Instead we were called, not by MDM, but the delivery driver the following day (Saturday), to be told he was sorry, there had been an accident the night before and they would be with within the hour. It was a good job we were home being a Saturday! A real shame having to write this as the products are good, its a shame to let customers down on service. Louise - Warwickshire”

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Posted 10 years ago

“I have ordered a few times the Charles Eames DSW White chairs with MDM. They were all received well and delivered fast. When there were screws missing, I contacted them and have sent the missing screws immediately. Thank you.”

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Posted 10 years ago

“Great quality and outstanding customer service. Would highly recommend.”

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Posted 10 years ago

“Found just what I wanted, clear Ghost style chair. Great price, excellent quality, quick delivery. Arrived well packaged too. Delighted with my purchase and would recommend MDM to anyone, without hesitation.”

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Posted 10 years ago

“Very impressed with the my order which was an eames style chair. The order arrived promptly and I received notice of its imminent delivery, which was useful. The quality of the chair was very good and I would not hesitate to use this site again.”

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Posted 10 years ago

“First class service thank you kindly . Regards Troy Petherbridge”

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Posted 10 years ago

“Great chairs, great price, fab service. Thank you.”

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Posted 10 years ago

“Excellent product and service. Very quick delivery and a good price. Highly recommended.”

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Posted 10 years ago

“Arrived quickly and courier service was fantastic for giving an hour time slot which was brilliant. The chair is superb, great bargain. Love it”

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Posted 10 years ago

“Extremely fast delivery, excellent price and overall good product. Will be purchasing from MDM Furniture again.”

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Posted 10 years ago

“Speedy delivery, beautiful Eames inspired chairs, well packaged, easy to assemble and look great in my kitchen. Have already recommended company to family and friends.”

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Posted 10 years ago

“Chair a quality product at a reasonable price and spectacularly quick delivery.”

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Posted 10 years ago

“Dear MDM team, I usually would not give such a bad review. however - I have been trying to contact your 'enquiries' email since the past week, due to a product being damaged. I have not received a response yet.. here is the email: ------------------------------------------------------------------------------------ Dear MDM Furniture team, On Tuesday (5.08.2014) - I received two Eames Style Dining Chairs (Order #2131). However, when opening them today, we found that there was a large scratch on the black chair and one of the plastic bags was torn open and a screw was missing. The black chair was ordered with an orange one. however, it is only the black one which appears to be damaged. I would like to have that one replaced. What would the procedure be? Kind regards, Philipp H.”

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Posted 10 years ago

“Excellent so happy with the service I received from beginning to end. And my chair was delivered before 7.30 am. Keep it up”

Helpful Report

Posted 10 years ago

Direct Home Living is rated 4.5 based on 724 reviews