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Direct Home Living Reviews

4.5 Rating 724 Reviews
86 %
of reviewers recommend Direct Home Living
4.5
Based on 724 reviews
Customer Service
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Bought eight atools for corporate events. Matched our brand colours perfectly. Great looking , good quality and didn't cost the earth.
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Posted 9 years ago
Great product- quality and Itime. Efficient seevuce
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Posted 9 years ago
From ordering to receiving the goods everything was brilliant. I had requested a particular delivery date which was taken into consideration, in the morning of the delivery day I was sent a delivery window which was promptly met. The chairs (Masters in white) look great and don't differ much from the real thing for a third of the price and they are actually really comfortable too. They also came well packaged. If I ever need any other bits of furniture I will check MDM first. Thanks for a perfect service! CJ Wagner
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Posted 9 years ago
Prompt service, good quality, only reason not giving very good, there was a slight chip or mark on side of chair, but nothing too obvious
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Posted 9 years ago
Excellent service and delivery. Again, very happy with the product.
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Posted 9 years ago
I was really impressed with MDM Furniture's service. The goods arrived on a Saturday and were really well packed and excellent - excellent value - I would definitely recommend them and use them again.
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Posted 9 years ago
Absolutely fantastic customer service. Order came on time, great communication via emails. Items has described, if not even better. Brilliant, I will be back for more.
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Posted 9 years ago
Excellent, fast service
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Posted 9 years ago
The chair are stable and good quality and are very similar to the real ones. They look great. Perfect service also, arrived promptly and everything smooth
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Posted 9 years ago
Hi Lucia, Thank you for your order and the review you have left.
Posted 9 years ago
Great customer service and really fast delivery. Stools are great just as described, comfortable and perfect in my new kitchen. Highly recommended.
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Posted 9 years ago
Hi Judy, Glad you love your stool
Posted 9 years ago
Arrived within given time, packaged well and the product is of good quality. at least half the price of high street retailers.
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Posted 9 years ago
Thank you for your review Michelle.
Posted 9 years ago
Overall, great experience. Chairs dispatch super quickly, wonderful quality / price ratio, delivery scheduled on time, charm super well packed. I will re order for sure and highly recommend !
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Posted 9 years ago
Hi Elvire Hairy, Thank you for your kind review and glad your happy with your chairs.
Posted 9 years ago
great service and quick delivery. the outdoor chairs I ordered collect water though in a puddle where you normally sit so had to drill some holes in it. apart from that very happy with the process.
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Posted 9 years ago
Hi Silvi, Glad you like the Ghost chairs, Just a shame you had to drill some holes in them.
Posted 9 years ago
I ordered a Madyson chair as a sample for a client, with a view to ordering 8 in total. When it arrived it was damaged. I have emailed twice with accompanying photos, to try and get it uplifted and replaced with another, but cannot get any response. This is proving to be very frustrating, as it makes me look bad to my client and I cannot get the specific job finished until I have 8 dining chairs in place! The service up until I received the chair was excellent - but now that there is a problem that needs resolved I can get nowhere with it, Roisin www.rmccroryinteriors.com
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Posted 9 years ago
HI Roisin, I believe this has now been dealt with and you are happy with the outcome.
Posted 9 years ago
Ordered 4 chairs to match ones previous purchased from MDM but unfortunately they were from a different suppler so didn't match . After contacting customer services they swiftly found me replacements from the original batch and speedily exchanged them. Great comms and customer service .
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Posted 9 years ago
HI Anna, Thank you for your feed back as we always try to provide customer satisfaction.
Posted 9 years ago
Good prices prompt delivery. All in all an excellent shopping experience will definitely use you again and recommend you to my friends.
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Posted 9 years ago
Hi Andrew, Thank you for your feed back and we are glad you are happy with your products.
Posted 9 years ago
Excellent experience from start to finish. Ordered on bank holiday Monday arrived on Wednesday morning. Great products.
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Posted 9 years ago
Hi J Arnell, I am so glad you like the chairs and thank you for the feedback. MDM
Posted 9 years ago
I was very pleased with the quick service and quality of the furniture, I would have no hesitation in recommending MDM Tricia R
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Posted 9 years ago
Hi Tricia, Thank you for you lovely comment and i am glad you like your chairs. MDM
Posted 9 years ago
I bought 6 Philippe Starck Style Masters Chairs. For the price I paid they are just ok. They look the same as originals (in photos) - but they feel cheap and look cheap. The plastic plugs on feet keep coming off. If I was buying them for my house, I would have returned them, and would have bought the originals. These will most probably end up in a garden at a rental property. Some replicas are great, but in this case I do wish I did go for originals and do wish I paid much more. False economy.
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Posted 9 years ago
Hi Esma, I am sorry to here that you are not happy with your Master chairs. We sell a lot of these every week and do have good feed back from them. If you would like to call the office on 01616696290 and we can see how we can help in any way.
Posted 9 years ago
I was not really pleased with the finish having ordered black the chairs showed a lot of areas of white
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Posted 9 years ago
Hi Ron, Sorry about the White marks on the chairs . If you would like to contact the office then we can get these change for you.
Posted 9 years ago
Direct Home Living is rated 4.5 based on 724 reviews