Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

86 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews

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Direct Home Living 5 star review on 10th June 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant and personal customer service phone line”

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Posted 8 years ago

“Great bar stools ... Loved them”

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Posted 8 years ago

“Very happy with the product and the service from start to finish, really impressed how quickly the product arrived. many thanks”

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Posted 8 years ago

HI Darryl, Thank you for taking your time out to write your review and we are glad you are happy with the service you received. Best Wishes MDM Team

Posted 8 years ago

“Although the chairs were the cheapest we found online, the quality control was really poor. Ordered 5 chairs, one went missing and the rest four came either damaged or mouldy. The packaging didn't have any protection as well. Called the customer service to arrange the return and got the refund. We then ordered exactly the same chairs from Tesco, only few pounds more but came in within two days and excellent packing and protection for the chairs.”

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Posted 8 years ago

“Excellent quality at a very reasonable price...next day delivery also was a lovely surprise!! Cannot fault.”

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Posted 8 years ago

HI, Thankyou for your review and we are pleased you are happy with your products. Best Wishes MDM Team

Posted 8 years ago

“Nothing wrong with purchasing process or delivery process (in fact this was excellent). However the quality of the item is not all good. The front edge of the cabinet is not even; as if the gloss layer has not gone on smoothly; it looks ok from one angle but certainly from a side view it appears rippled/wavy. The quality of the rest of the cabinet is very good.”

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Posted 8 years ago

HI Lesley, Thankyou for taking your time out to write a review, we apologise on the disappointment of the product and now this has been rectified I hope you are now please with the item. Best Wishes MDM Team

Posted 8 years ago

“Loved the chair fantastic service and a quality product.”

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Posted 8 years ago

“The delivery went well, on time and correct. However, a small piece was missing. I contacted the company by phone, filled up the online form and was delivered with the missing piece within 48h. When it mattered they responded well and quickly. Good service.”

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Posted 8 years ago

“Chairs look great next to my other chairs. They are very sterdy wipe & clean very easily. The were very well packed and delivery was very quick”

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Posted 8 years ago

“Quick delivery, well packaged, no damages, best priced product. Thank you!”

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Posted 8 years ago

“Quailty is shoddy”

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Posted 8 years ago

“Fantastic company, excellent products, great delivery service. Highly recommend it.”

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Posted 8 years ago

“Chairs purchased only seen on website fitted perfectly into my new kitchen”

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Posted 8 years ago

“Easy to assemble, the chair looks great and everything was in a good state when received.”

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Posted 8 years ago

“Very generous and helpful when we hit a problem. Excellent customer service.”

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Posted 8 years ago

“Good quality product. Well packaged and at a great price. Only reason that it's not 5 stars is because the courier company used to deliver chairs were hopeless!”

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Posted 8 years ago

“Arrived swiftly, product is great!”

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Posted 8 years ago

“Extremely happy with the service.”

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Posted 8 years ago

“Very friendly service. A slight hiccup when they forgot to tell that our chairs were not going to be delivered the following day, as promised. But they were apologetic and then pulled out all the stops to turn our follow up order round really fast. I would definitely order from MDM again, but I recommend having a chat with them before placing the order.”

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Posted 8 years ago

“Great furniture. They however got the delivery address incorrect which delayed delivery. I had to arrange for someone to be there 2 days instead of just 1.”

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Posted 8 years ago

Direct Home Living is rated 4.5 based on 724 reviews