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Direct Home Living Reviews

4.5 Rating 724 Reviews
86 %
of reviewers recommend Direct Home Living
4.5
Based on 724 reviews
Customer Service
Communication Channels
Telephone, Email
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sales@directhomeliving.com

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Tables damaged, unhelpful delivery man, unable to illicit a response to telephone calls and emails following delivery. Nothing pro active came from direct home living
Helpful Report
Posted 6 years ago
Hi, We are sorry to hear that your nest of tables where damaged in transit upon receiving them. We did offer a replacement due to the nature of your order. We thrive to full-fill all customer satisfactory and we do apologise for any inconvenience this may of caused.
Posted 6 years ago
Easy buying experience. Items arrived on time, with good advance notice. Delivered into the house and unpacked. Items well packaged and no faults. Didn't take the packaging away, but the box came in handy anyway.
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Posted 6 years ago
Delivery was prompt and opened up for us by some pleasant delivery personnel
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Posted 6 years ago
More than please do with Etienne wardrobes - well packaged , excellent construction and great value
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Posted 6 years ago
Good web site and delivery time
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Posted 6 years ago
Lovely chest of drawers arrived today - when it was due to. Looks goid quality and well made.
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Posted 6 years ago
Thank you. The perfect furniture, exceptionally happy with the Loire products. Professional service throughout our buying and delivery experience. Thank you very much we look forward to doing business with you in the future and many years of pleasure with the current purchase (WEB1953) Best Wishes, Keith & Eilidh
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Posted 6 years ago
Ordered 2 bedside cabinets, delivered well packaged and on time. Good communication. Very good price and no delivery charges. Recommended
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Posted 6 years ago
Delivery men very courteous and checked all furniture after unwrapping. They took away all the packaging.
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Posted 6 years ago
The item we bought was excellent and arrived at time told on delivery
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Posted 6 years ago
waited2 weeks for item to be delivered,poor communication,paid for item by PayPal ,pay after delivery,item only arrived after PayPal paid,if you don't want PayPal and then don't use it,having said that the toy box is very well built and fits in with our decor very well
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Posted 6 years ago
Good web site,easy to use,order and pay. Fast delivery too Very pleased with both our Purchases.recommend them
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Posted 6 years ago
First time ordering furniture online so very cautious. Needn't have worried customer service when ordering was very good and apart from slight delay due to Christmas rush delivery was efficient. Worth paying for the installation and removal of rubbish. The furniture was perfect and really pleased as saved £1800 by buying online
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Posted 6 years ago
Tv unit looks stunning
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Posted 6 years ago
Direct Home Living kept us fully updated at every step from placing the order to delivery. They were very help when we had a query and responded immediately and the goods were perfect and we are very happy with our purchase.
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Posted 6 years ago
Very impressed with the product, the speed of delivery and the price. Recommended.
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Posted 7 years ago
Thank's Jon! We are so pleased you like your product!
Posted 6 years ago
Great products at a competitive price. Thanks
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Posted 7 years ago
Thank's! We are so pleased you like your product!
Posted 6 years ago
Desk is great, good quality! When this was delivered at first unfortunately it was damaged, scratched up etc due to the courier but the company dealt with this well and got a new one sent out with a different courier ASAP and packaged it much better too this time so was perfect. Thanks!
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Posted 7 years ago
Sometimes things do go wrong with deliveries. But we always work hard to resolve the issue immediately for our customers. We are glad you are pleased with your product. Many thanks!
Posted 6 years ago
Excellent customer service, excellent communication, delivered quickly and exactly on time as arranged. Very happy with the table.
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Posted 7 years ago
Thank's Graham! We are so pleased you like your product!
Posted 6 years ago
First class service throughout the process.
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Posted 7 years ago
Thank's! We are so pleased you like your product!
Posted 6 years ago
Direct Home Living is rated 4.5 based on 724 reviews