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Direct Home Living Reviews

4.5 Rating 724 Reviews
86 %
of reviewers recommend Direct Home Living
4.5
Based on 724 reviews
Customer Service
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Anonymous
Anonymous  // 01/01/2019
The delivery service was very good because I had a text message immediately following my purchase asking if I had any special delivery requirements. The tracking information was very useful because no one was home and the item was placed as requested. I then got a text to tell me it was delivered which saved me worrying for the rest of the day whether it had or hadn't been delivered.
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Posted 10 years ago
Beautiful dressing table, good quality, easy to assemble. Very pleased.
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Posted 10 years ago
Good quality furniture, quick delivery, very pleased.
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Posted 10 years ago
Slightly fiddly to assemble but the finished result is very good indeed.
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Posted 10 years ago
Chair it's self wasn't the easiest to put together , due to terrible instructions as some of the parts not even listed - once put together the chair looks nice and feels good quality so definetly value for money. Delivery was quick and efficient.
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Posted 10 years ago
The best service ever. Arrived in record time (within minutes of the scheduled arrival time!) and a small error instantly fixed. Products were also fab. Thanks MDM!
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Posted 10 years ago
The chairs arrived quite quickl and minimal assemble required. Please with my purchase and the price
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Posted 10 years ago
I was dubious about ordering but the goods received were excellent value and were received very quickly .I would definitely use this company again .
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Posted 10 years ago
Ordered 2 chairs from this company arrived on time but 1 was the wrong colour. Rung mdm furniture and was arranged to collect and replace the wrong item with no problem whatsoever
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Posted 10 years ago
A query prior to placing my order was dealt with efficiently, over the phone and advice given regarding delivery. Two items were dispatched promptly and received within days, packaged sufficiently to prevent any damage in transit. Delivery company gave regular updates on status of package and I was given the option of 'safe place' for delivery in the event that I was not at home. Overall, very pleased with service and items ordered.
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Posted 10 years ago
The purchase went without issues. I would appreciate if you could work with your delivery supplier to have evening and weekend delivery options for working people.
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Posted 10 years ago
Delighted with my purchase and all aspects of the process were excellent.
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Posted 10 years ago
Extremely quick delivery and a good courier was use which makes a big difference!
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Posted 10 years ago
From ordering to delivery everything was very easy only thing disappointing was not being notified of delivery day. The chairs are good quality the only thing that lets them down is the slight difference in colour in the base and top.
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Posted 10 years ago
Looks good, 100% as described and pictured and shipped very quickly. Very nice.
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Posted 10 years ago
Very efficient and fast delivery, the product fits the bill and was as described on the website.
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Posted 10 years ago
Excellent service. Ordered Friday, delivered Monday morning. Very happy with item and good value.
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Posted 10 years ago
Made my order, the process was very easy to navigate . What I found really helpful was the continuous update status of my order.
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Posted 10 years ago
I was very impressed with how quickly my item was delivered, thank you.
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Posted 10 years ago
Chair nice, good quality but doesn't fit under my dining table. I have been emailing the returns team for almost a week now and not getting a response re my return.
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Posted 10 years ago
Direct Home Living is rated 4.5 based on 724 reviews