Direct Home Living Reviews

Name: Direct Home Living
Rating: 4.48

4.5 Rating 724 Reviews

86 %

of reviewers recommend Direct Home Living

4.5

Based on 724 reviews

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Direct Home Living 5 star review on 10th June 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service,really happy with product and price would recommend and use again in the future😀”

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Posted 7 years ago

“Good products, good prices, speedily delivered. No problems.”

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Posted 7 years ago

“Good quality product speedily delivered. No problems.”

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Posted 7 years ago

“Great communication. The oak framed mirror was on back order but came earlier than anticipated. It was very well packaged and we are delighted with it. Thank you Stephen Wainright.”

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Posted 7 years ago

“The products as it described. Quick delivery. Great service, good quality.”

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Posted 7 years ago

“I like some of the products.”

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Posted 7 years ago

“By quick delivery and easy to order.”

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Posted 7 years ago

“I'm sitting on a chair I bought from Direct Home Living as I type this. The quality is fantastic for the price and I've got very high standards. On the strength of the chairs, I've ordered Reno furniture which I hope will match in with my Ercol stuff. I'll buy more to be honest”

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Posted 7 years ago

“Excellent service, very fast . Lovely chair , excellent quality.”

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Posted 7 years ago

“Delivering top quality goods jn a timely and friendly manner”

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Posted 7 years ago

“....a dreadful company, ignorant of Distance Selling Laws. Unhelpful, unreliable and merchants of cheap imitations made of substandard quality, with inaccurate descriptions and photo shopped photos. Had to attain refund with external help to review the saga and the unscrupulous trading standards of Direct Home Living. Avoid if you have any alternative!”

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Posted 7 years ago

Hi Penny, As Stated below we are sorry about your purchase from us, we did correspond to you as quickly as we can. Also all our photos and descriptions are correct with each individual product. Kind Regards

Posted 7 years ago

“Horrendous buying experience. Sent an item that was damaged and finished appallingly.I contacted the company directly initially, who said it needed to be returned to them - return postage paid by myself - not a problem one might think - but the box would have fitted 3 adult men in it and cost more to do than the chair itself! Also - contravening the distance selling regulations. I sent photographs within 2 hours of receiving the item but were impossible to negotiate with. Kept advising me it had been checked before leaving warehouse....if it was it must have been by a man with a white stick! So, I had to raise a dispute through Paypal who also had photos and correspondence and duly refunded me swiftly. So, avoid Direct Home Living like the plague - they are unscrupulous, unhelpful and ignorant-of-the-law merchants. Also, finally, the chair - although cracked and chipped upon arrival, was not the colour shown on the webpage and the quality was cheap and very sub standard.”

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Posted 7 years ago

Hi Penny, I'm sorry to here this about your purchase from ourselves, this product was QC and we have a log of this on our system which we did state that we would kindly share you with this information. We do have our return policy on our website which you should also check when purchasing from companies. We are very grateful for the photos you sent to us regarding this. All our images are taken by professional photographers so they do correspond with any purchase which is placed with us. We have not had a problem selling these Philippe Starck replica chairs before and we do keep a log of all orders. Kind Regards

Posted 7 years ago

“Great service from placing the order to receiving the delivery.”

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Posted 7 years ago

Hi Tracy, We are happy you like your purchase of the Philippe Starck Ghost Chair. Kind Regards

Posted 7 years ago

“Ordering was easy and the service felt like I was a valued customer. I was kept informed of the shipment process and the furniture arrived in Spain a day earlier than forecast. The quality of the furniture is great and the service fantastic.”

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Posted 7 years ago

“The products are well priced and ordering was easy. The free next day delivery was brilliant and the live tracking made it convenient. All round great service.”

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Posted 7 years ago

“Very friendly staff, Welcoming and presented well. Fantastic store with good quality products. Would highly recommend.”

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Posted 7 years ago

“Very good service, and excellent after sale.”

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Posted 7 years ago

Thank you for shopping with us and we hope you like the Oak Grandeur Small Extending Dining Table you ordered from us. Kind Regards

Posted 7 years ago

“Prompt service”

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Posted 7 years ago

We hope you are happy with your purchase of the chairs you have ordered from us. Kind Regards

Posted 7 years ago

“Fantastic price, fast delivery! Great value!!”

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Posted 7 years ago

We are pleased that you are satisfied with our lovely products. Kind Regards

Posted 7 years ago

“Arrived promptly, excellent quality and simple to assemble”

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Posted 7 years ago

Thank you for shopping with us we are pleased that you like the Natural Oak Coffee Table you placed with us, we look forward to hearing from you again. Kind Regards

Posted 7 years ago

Direct Home Living is rated 4.5 based on 724 reviews