Direct Sight Reviews

Name: Direct Sight
Address: 5 7 Baring RoadBeaconsfield, Buckinghamshire
Rating: 1.66

1.7 Rating 176 Reviews

16 %

of reviewers recommend Direct Sight

1.7

Based on 176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About Direct Sight:

High Quality Cheap Glasses Sunglasses from Direct Sight, save money on top name authentic Designer Glasses starting at just £19. Save money on authentic Designer Sunglasses, huge stock and low prices Prescription lenses available on all Sunglasses.

Visit Website

Phone:

0844 376 0066

Email:

help@directsight.co.uk

Location:

5 7 Baring RoadBeaconsfield
Buckinghamshire
HP9 2NB

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Direct Sight 1 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I'd seen these reviews before I ordered. My varifocals cost £202 - so not cheap. The blurred edges of the lenses mean that I have to swing my head right and left in order to read. It's impossible to read music at the piano which is one of the reasons I chose 'varifocal advanced', anticipating a superior lens. After a week or so of using them, I feel that I'm having to strain and squint to read. The clearest viewing area of the lenses seems to be the tiniest bit in the very centre of the lenses. Certainly not what I'd describe as 'varifocal advanced'. I do not believe they have two standards of varifocal lens as the cheaper version must be nigh on impossible to see with. I had hoped to buy two or three pairs as I quite like some of the frames on offer. I'm now convinced that they might not have been made to my prescription values. Certainly, the delivery was very fast, hence the two stars, but it now leads me to believe the making process was rushed. Also, they creak when I'm cleaning them. Admittedly, I paid extra for the thinnest lenses but that shouldn't mean flimsiness. Quite disappointed. And I don't have much faith in Direct Sight's refund process. I should like to be proved wrong by their Customer Service department.”

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Posted 5 years ago

“I should have read the bad comments before ordering! It has now been 20 days and no glasses have arrived! Contacted the customer service team and they was very rude! So poor this company! Its not even funny! I feel like I have been robbed!”

Helpful Report

Posted 5 years ago

“Sent my glasses recorded delivery I forgot to put any information in the parcel I sent them an email to let them know everything and they emailed back within 24hours and they received my parcel the next day and was sent the following day so it took like 2 days after sending them to receive them I could praise& rate them enough ! 10/10”

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Posted 5 years ago

“Read some of these reviews and feared the worst. But no - three days after ordering, I received my glasses exactly as ordered. Decent frames, good lenses with all the coatings. Very happy. Order DS-1562070100-25460”

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Posted 5 years ago

“Reglazed my Oliver Peoples glasses - returned the frames damaged, refused to accept any responsibility and insisted the damage occurred in transit, but also wouldn't claim against postal insurance. AVOID.”

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Posted 5 years ago

“Brilliant service great low price glasses, I paid £78 at asda only £20 here including postage.”

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Posted 5 years ago

“Completely wrong prescription in left eye I cannot even focus”

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Posted 5 years ago

“Their website says that they are registered at Companies House (ie are a limited company) however the company number they reference (08735778) is listed as dissolved in 2015. Smells fishy so won't be ordering now. Buyer beware.”

Helpful Report

Posted 5 years ago

“received prescription reading glasses for my wife.The Lenses were so thick and incorrect .I believe they are more suited to the hubble telescope to look at galaxies far,far away .They are now in the dustbin for safe keeping !”

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Posted 5 years ago

“Warning used once now getting bombarded with there spam emails”

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Posted 5 years ago

“I ordered a repeat prescription for a spare pair of glasses. I wasn't able to get used to them, and went to an expert to have them checked: he measured them against my other glasses and against the prescription and found that the lens for the left eye did not match the prescription. I have not been able to contact D S, and I cannot access my account because it will not accept either my password or the replacement pass‹ord they sent me.”

Helpful Report

Posted 6 years ago

“Wont give a refund avoid like the plague normal internet con artists.”

Helpful Report

Posted 6 years ago

“Ordered a pair of glasses .emailed to find out where my 5-7 day delivery was after 2 weeks of waiting .still no glasses”

Helpful Report

Posted 6 years ago

“First time I have used this company . Ordered 3 pairs and received them in a week .Then realised I had used the wrong prescription .Phoned them up and was told send them back and will remake free of charge !! Received them today . HAPPY CUSTOMER WILL USE AGAIN !!!!!!”

Helpful Report

Posted 6 years ago

“Great! Had two sets of new lenses put into my titanium designer glasses and both were great! I made a mistake on the prescription on one of the orders and directsight put in the correct lenses for me for free. Very good communication (even replied on a Saturday). Waited about a week for each order.”

Helpful Report

Posted 6 years ago

“A terrible, shocking experience! I order a pair of sunglasses.. when they finally arrived the frames were twisted, the arms were twisted and the lens was popping out. Due to the poor manufacturing and quality assurance I requested a refund only to be found the lens’s can’t be refunded! Meaning I only got a third of the overall cost! Do not order from direct sight and go to someone else.”

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Posted 6 years ago

“Fantastic service. I ordered my glasses on Thursday and they arrived on Monday morning. Brilliant service, brilliant prices and my glasses are great. Will definitely use again. Many thanks”

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Posted 6 years ago

“I dont usually leave reviews but felt I must. What an exceptional service! I ordered my glasses one week ago and they turned up today. They fit perfectly, the quality is very good and with the correct prescription - all this for £24.95. I have previously paid Specsavers £280+ for one pair of glasses which I was never happy with - wont be purchasing from Specsavers or any high street retailers again and will be recommending Direct Sight to all of my friends.”

Helpful Report

Posted 6 years ago

“Glasses very poor quality & fitting. Told to send back. They now say they haven't received them but thay never said to get proof of postage in their email to me. now over £30 lost.Only a bargain if you want poor quality glasses”

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Posted 6 years ago

“Had a problem with prescription so emailed them no response and still waiting on glasses”

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Posted 6 years ago

Direct Sight is rated 1.7 based on 176 reviews