Direct Sports Reviews

Name: Direct Sports
Rating: 4.54

4.5 Rating 400 Reviews

89 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very quick turnaround from ordering 2 new rackets. Both with string upgrades. Items came on the 2nd Working day after ordering.”

Helpful Report

Posted 4 days ago

“Really good price for these shoes which I have ordered before (and my daughter has worn them to death). Arrived very quickly. Thank you”

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Posted 4 days ago

“I urgently needed some indoor shoes for my son following a slip in the sports hall and found some ASICS on the Direct Squash website in his size and at a great price. I ordered them on a Friday and paid for next working day delivery and to my amazement they were delivered on Saturday morning! The shoes are excellent and I will definitely use Direct Squash again after such a great service!”

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Posted 1 week ago

“Goods exactly as ordered, ordering process quick and easy, excellent communication, and quick delivery”

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Posted 1 week ago

“Great price and quick delivery. One thing I really loved was the sensible packaging -- no horrible polystyrene or unnecessarily big box -- instead, a sensible well packed cardboard frame with cardboard padding - well done on the sustainability!”

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Posted 2 weeks ago

“Customer service is quite good and it was fast delivery too. The only complain I got is with Yonex that I used the recommended string type and tension for this racket and the string last only for two games which is very disappointing.”

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Posted 3 weeks ago

“Super fast turn around of order. Received in good condition. Tracking available from courier”

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Posted 4 weeks ago

“•Fast postage with full tracking •Excellent and easy to use website •Great prices The racket that arrived looked a different colour scheme to the one pictured, but I understand I have received the newer model so all is good. Recommended shop !! Thanks”

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Posted 1 month ago

“Great squash gear & fast delivery 📦 thanks very much - Neil Ø”

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Posted 1 month ago

“Shopping was easy, delivery good. Bought a Squash Racket for my grandson's Xmas present and the strings are spongy . Can put my fingers in and pull the strings up. See there is a 21 day return policy; Not good with Xmas 14 days away now. Regretting my purchase.”

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Posted 1 month ago

“Bought for my grandsons. The shopping art was easy now just got to see if they like them as the bags are Christmas presents !”

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Posted 1 month ago

“Great product, excellent service.”

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Posted 2 months ago

“Excellent!”

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Posted 2 months ago

“All a very easy process. I received what I wanted when I wanted it.”

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Posted 2 months ago

“Ordering easy and quick delivery!”

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Posted 2 months ago

“Great website and easy to use. However, with the badminton racket I purchased the stock strings were awful tension wise. One of the strings measured to 1lb even… had to get it restrained as I couldn’t possibly play with it. Otherwise a nice frame”

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Posted 2 months ago

“Goods were available online (unlike my local shop) at reasonable price, reasonably prompt free 3-5 day delivery came a bit quicker than expected”

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Posted 2 months ago

“Great. Ordered bucket of balls and turned up by the date they said it would. Can't fault it”

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Posted 2 months ago

“My son loved the first hit with this racket. I’m trying to move him away from Babolat Aero and this was the only racket to impress him. Going to try for few weeks now”

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Posted 2 months ago

“Even though my husband didn't like his trainers, ordering and delivery were very good”

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Posted 3 months ago

Direct Sports is rated 4.5 based on 400 reviews