Direct Sports Reviews

Name: Direct Sports
Rating: 4.54

4.5 Rating 400 Reviews

89 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order my items exactly a week ago and I haven't recieved it. Order was placed on the 19th, this is the 26th and no sign of it being delivered. Poor.”

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Posted 9 months ago

“Delivered promptly, cheaper prices to alternatives, and products received undamaged.”

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Posted 9 months ago

“Good price, quick delivery, would use again”

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Posted 9 months ago

“Easy to order, very reasonable snd competitive pricing, delivery arrived within time. Safely packaged tennis racquet. Thank you. Excellent service.”

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Posted 9 months ago

“Good site. Good product. Quick delivery. Very happy.”

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Posted 9 months ago

“I’m a customer for many years, but honestly the delivery partners they have and they are useless and no respect towards customer, took next day delivery and chested without coming with a blank image saying tried for delivery and when challenged they delivered following day but when asked about next day charges to be refunded as not delivered, saying that address wasn’t given properly, but nothing changed on address over years and in-fact on this delivery too which they did following day and refused to pay back tho r extra charges i payed for next day delivery. Im not interested to use this shop anymore as not trust worthy and package came a but damaged too. We are better off to shop elsewhere and pity is though they knew all they refused to treat customer correctly. Why customers should do business with them, they need to think, i lost a valuable day for what i ordered and on top this humiliation is not acceptable”

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Posted 9 months ago

“I did click and collect and staff were Very helpful allowing me to try the shoes on at the collection”

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Posted 9 months ago

“Bought a pair of Babolat Jet Tere All Court Mens Tennis Shoes (Grey-Aero). Delivery was faster than stated. Compared online prices and Direct Sports was easily the cheapest at £48.99 (51% off)! Love the shoes but some may find it on the tight fit slightly if you have wide feet or need to wear an insole/ankle support. Despite that a great shoe at a great price. Will definitely buy from Direct Sports again.”

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Posted 9 months ago

“Quick delivery from ordering. Good prices - ordered more for choice but kept everything!! Will definitely order from you again”

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Posted 9 months ago

“Swift delivery,well packed and easy purchase with no issues. Very happy with my new paddle board :)”

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Posted 9 months ago

“Great speedy service and great value. Will definitely use again. Thank you 😊”

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Posted 9 months ago

“Nice range of quality good sports wear at reasonable prices”

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Posted 9 months ago

“Good prices, variety of products, on-time delivery, and hassle-free purchase”

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Posted 10 months ago

“Arrived speedy. Good fit. Very comfortable”

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Posted 10 months ago

“Great price for the tennis balls I wanted and they were delivered very quickly.”

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Posted 10 months ago

“Great product detail, selection and service. Bought a racket, chose strings and tension and had it delivered the next day! Awesome 🤩 Thank you 🙏🏿”

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Posted 10 months ago

“Excellent Service and Faster Delivery! I recently purchased Badminton rockets from Direct Sports, and the quality of the product was amazing. Not only this, they offer a wide range of high-quality products and their delivery was also incredibly fast. I Highly recommend Direct Sports to anyone looking for top notch sports gear and efficient service.”

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Posted 10 months ago

“Great website, great prices and wonderful, quick delivery. Thank you.”

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Posted 10 months ago

“It was quick”

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Posted 10 months ago

“Frustratingly I live 0.5miles away from a sports direct store and paid £4.99 delivery to store and sadly due to the product not fitting I paid £4.99 to return and was told I could not return to the store. Very disappointed in this customer service.”

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Posted 10 months ago

Direct Sports is rated 4.5 based on 400 reviews