Direct Sports Reviews

Name: Direct Sports
Rating: 4.53

4.5 Rating 390 Reviews

89 %

of reviewers recommend Direct Sports

Company Reviews

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Metrics

4.5

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, excellent product! Absolutely recommend !”

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Posted 1 year ago

“Only place that stocked my size anywhere, including Skechers themselves! Quick delivery too.”

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Posted 1 year ago

“delivery was delayed, otherwise easy to order online”

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Posted 1 year ago

“Quick delivery and competitive prices for tennis balls. The packaging was damaged (plastic delivery envelope was split ) but goods inside were fine.”

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Posted 1 year ago

“Quick and efficient”

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Posted 1 year ago

“The whole experience was fast and good so was the packaging”

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Posted 1 year ago

“Excellent service - had item in stock as described on website No concerns with delivery that came as expected a few days after the order. Came well wrapped. All good - would definitely reuse if needed.”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

“Perfect! Great service here in a couple of days. 🙂”

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Posted 1 year ago

“Quality products at competitive prices , combined with a good web site & efficient fast delivery. Returns & exchange service good also, a choice of carrier is also a plus.”

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Posted 1 year ago

“Arrived on time and a great price. No problems”

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Posted 1 year ago

“Great items, good price, fast delivery.”

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Posted 1 year ago

“Second time ordering from here. Great prices on tennis balls. Havnt given 4 stars as delivery is quite expensive, more economical options would be great for things like tennis balls etc. thank you”

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Posted 1 year ago

“Great service quick delivery will definitely use this site again .”

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Posted 1 year ago

“Excellent customer service. We can all easily make a purchase now on line, but I believe any company is only as good as it's after sales and customer service. I had an issue with some shoes I purchased. I was able to contact a member "Patricia" who has been brilliant, following up emails so promptly and professionally. Even calling me! who does that now? Direct Sports does I can assure you. The issue was resolved and I totally trusted the process and the Company. Well done, don't often see this level of service.”

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Posted 1 year ago

“Yep these are good sports/sweat bands. Used for squash and intense gym work. They work hard!!!They wash well. Keep their shape. Retailer sold at a good price/discounted. Delivery was prompt. Recommended.”

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Posted 1 year ago

“Strongly made bag. Holds a racket (or several) easily and you can position them to permit easy cycling while wearing a helmet. Reflective band is a nice touch on a bike as well. Quick delivery and a good price”

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Posted 1 year ago

“Ordered shoes in my usual size, however the brand came up small. The cost for postage and returning meant in reality trying them on cost £10. Therefore you are far better placed to order from someone who charges more per unit but offers free shipping and/or free returns.”

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Posted 1 year ago

“Unfortunately my new indoor stick arrived and the stick is rattling I believe it is shattered inside.”

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Posted 1 year ago

“Excellent service and good quality products .”

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Posted 1 year ago

Direct Sports is rated 4.5 based on 390 reviews