Direct Sports Reviews

Name: Direct Sports
Rating: 4.53

4.5 Rating 390 Reviews

89 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, quality products. I had to return my Son's Hockey shoes due to his feet growing! Emailed, had a prompt clear response. Returned and ordered another size. Eve was so helpful via email and phone. Thankyou!!”

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Posted 10 months ago

“Very fast delivery. Excellent service. I wish I needed more rugby equipment. This company could teach Amazon a thing or two! Thank you”

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Posted 10 months ago

“Still not had any shoes and they have my money. DO NOT USE”

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Posted 10 months ago

“Great selection of squash rackets, with good specification information. Very good price and excellent fast delivery.”

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Posted 10 months ago

“Great customer service, had issues with damaged shuttles and returned them for a warranty claim which was upheld by the manufacturer and subsequently received replacements FOC.”

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Posted 10 months ago

“Superb purchase, security verification and super quick delivery. Totally awesome. Thank you”

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Posted 10 months ago

“Ordering via the website was easy, I received frequent emails re delivery which came when it said it would. Unfortunately the trainers were just a bit too big (smaller sizes seem to be generally out of stock for this product) but the returns process was unexpectedly simple and again I was emailed when the package had been received and the refund was quickly and efficiently processed. Overall, very impressive.”

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Posted 10 months ago

“Very disappointed in the product and the retailer! Bought some Karakal ProLite Classic Court Shoes. They looked a fairly dull/normal mid blue to me in the screen images (several devices used).The actual product when I received it though, was to my eyes at least - a shocking, briliant, vibrant cyan colour. Screen images and the colour perceived by the eye can be subjective I suppose, but I feel they should have at least put a far more descriptive written description of the colour than blue which is far to vague! Product money returned, but not the send postage and return costs. Felt like they had wasted my time and money, hence the one star review.”

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Posted 10 months ago

“Best price on the net and the delivery was fast. Thank you.”

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Posted 10 months ago

“Great service !! Definitely recommended.”

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Posted 10 months ago

“Tennis bag delivered next day which was quick, came exactly as described at a competitive price. v happy”

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Posted 10 months ago

“Reasonably priced, easy ordering and speedy delivery”

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Posted 10 months ago

“Direct Sports have ABSOLUTELY EXCELLENT CUSTOMER SERVICE - EXCELLENT. Although my order did not go perfectly to plan, Meghan, Eve and Patricia sorted everything out with great aplomb. The order was very successfully completed, and my son is very pleased with his ASICS squash shoes purchase. I would DEFINITELY use this site again when shopping for sports equipment again. MANY THANKS.”

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Posted 10 months ago

“Very good products”

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Posted 10 months ago

“Great service Quick delivery Can't fault service”

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Posted 11 months ago

“Quick delivery and shoes great”

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Posted 11 months ago

“Good competitive price, delivered on time as promised.”

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Posted 11 months ago

“Outstanding online service. Trainers arrived quickly via DPD. good value for money and pleased with my purchase.”

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Posted 11 months ago

“Easy ordering via website great communication and fast delivery despite it being Christmas. Would definitely use this company again without hesitation.”

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Posted 11 months ago

“Excellent service from order to delivery. Good value for money. Trainers arrived quickly via DPD. Really pleased with my purchase.”

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Posted 11 months ago

Direct Sports is rated 4.5 based on 390 reviews