Direct Sports Reviews

Name: Direct Sports
Rating: 4.54

4.5 Rating 400 Reviews

89 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and fast delivery - will use again”

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Posted 11 months ago

“Good delivery and stock seems fresh. First time user of this website and glad everything worked well.”

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Posted 11 months ago

“Great price and fast delivery”

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Posted 11 months ago

“The website was easy to navigate, there was plenty of choice for the item I required, (although one was out of stock), and I was kept informed of the delivery date.”

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Posted 1 year ago

“Very easy to get my refund from my mistake order twice what l needed”

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Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“DO NOT USE - still not shoes and they are witholding my money”

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Posted 1 year ago

“Very good tennis balls at a very competitive price. Delivered on time.”

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Posted 1 year ago

“Very prompt and shoe is great”

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Posted 1 year ago

“good service, quality products. I had to return my Son's Hockey shoes due to his feet growing! Emailed, had a prompt clear response. Returned and ordered another size. Eve was so helpful via email and phone. Thankyou!!”

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Posted 1 year ago

“Very fast delivery. Excellent service. I wish I needed more rugby equipment. This company could teach Amazon a thing or two! Thank you”

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Posted 1 year ago

“Still not had any shoes and they have my money. DO NOT USE”

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Posted 1 year ago

“Great selection of squash rackets, with good specification information. Very good price and excellent fast delivery.”

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Posted 1 year ago

“Great customer service, had issues with damaged shuttles and returned them for a warranty claim which was upheld by the manufacturer and subsequently received replacements FOC.”

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Posted 1 year ago

“Superb purchase, security verification and super quick delivery. Totally awesome. Thank you”

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Posted 1 year ago

“Ordering via the website was easy, I received frequent emails re delivery which came when it said it would. Unfortunately the trainers were just a bit too big (smaller sizes seem to be generally out of stock for this product) but the returns process was unexpectedly simple and again I was emailed when the package had been received and the refund was quickly and efficiently processed. Overall, very impressive.”

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Posted 1 year ago

“Very disappointed in the product and the retailer! Bought some Karakal ProLite Classic Court Shoes. They looked a fairly dull/normal mid blue to me in the screen images (several devices used).The actual product when I received it though, was to my eyes at least - a shocking, briliant, vibrant cyan colour. Screen images and the colour perceived by the eye can be subjective I suppose, but I feel they should have at least put a far more descriptive written description of the colour than blue which is far to vague! Product money returned, but not the send postage and return costs. Felt like they had wasted my time and money, hence the one star review.”

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Posted 1 year ago

“Best price on the net and the delivery was fast. Thank you.”

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Posted 1 year ago

“Great service !! Definitely recommended.”

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Posted 1 year ago

“Tennis bag delivered next day which was quick, came exactly as described at a competitive price. v happy”

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Posted 1 year ago

Direct Sports is rated 4.5 based on 400 reviews