Direct Sports Reviews

Name: Direct Sports
Rating: 4.51

4.5 Rating 418 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Direct Sports made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct Sports 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, great trainers.”

Helpful Report

Posted 2 years ago

“Excellent quality sports caps, very good communication, quick delivery. Thank you”

Helpful Report

Posted 2 years ago

“Quick easy and good value”

Helpful Report

Posted 2 years ago

“Quick easy delivery and straighforward returns. Good selection of products though I found size info difficult to access / understand. I am happy with final selection but had to swop both items originally ordered for different sizes.”

Helpful Report

Posted 2 years ago

“Second time I have used Direct Sports to buy bulk tennis balls and as before found ordering easy followed by quick delivery.”

Helpful Report

Posted 2 years ago

“The order was processed quickly and we received the shoes within a couple of days. The packaging was in great condition on arrival and the shoes were exactly as described.”

Helpful Report

Posted 2 years ago

“Great service would recommend to all. Many thanks.”

Helpful Report

Posted 2 years ago

“Goods & delivery are excellent but wonder why we should pay VAT on our purchase as a non commercial purchase.”

Helpful Report

Posted 2 years ago

“Paid for next day delivery by dpd. They somehow had the wrong postcode,courier phoned for directions and was told correct postcode and promised to amend details and delivery would be next day. No attempt was made to deliver to my mums address. Her flat had secured entry and at the time the courier said he was there my mum was talking at her front door with the manager of the scheme. Cost of the shorts was returned however the cost of delivery was not included. Several emails were sent to dpd and all ignored, phone calls to dpd were also ignored. Very poor customer service.”

Helpful Report

Posted 2 years ago

“Good service clear information and very products and affordable prices”

Helpful Report

Posted 2 years ago

“Great service!”

Helpful Report

Posted 2 years ago

“Easy website to place and order through and has a next day delivery option.”

Helpful Report

Posted 2 years ago

“Great service, good price and fast delivery, recommended”

Helpful Report

Posted 2 years ago

“Great bounce, delivered on time, highly recommended.”

Helpful Report

Posted 2 years ago

“Great bounce, delivered on time, highly recommended.”

Helpful Report

Posted 2 years ago

“Very efficient and very pleased with my purchases”

Helpful Report

Posted 2 years ago

“Terrible experience A week late on delivery on order now and do not respond to emails on timely basis. This is not the first time they have messed up delivery. Will never use again”

Helpful Report

Posted 2 years ago

“My son is very happy with his racquet order was delivered within 24 hours of ordering This was my second purchase of a babolat racquet for my tennis fanatic son”

Helpful Report

Posted 2 years ago

“Prompt and efficient service. I’m a size 16 and ordered XL and fits very well.”

Helpful Report

Posted 2 years ago

“A prompt and efficient service. Very competitive prices, overall extremely satisfied 😀”

Helpful Report

Posted 2 years ago

Direct Sports is rated 4.5 based on 418 reviews