discountcoffee.ie Reviews

Name: discountcoffee.ie
Address: Lissue West Industrial Estate, Unit 8-12 PRM Complex, 18 Rathdown Road, Lissue West Industrial Estate, Unit 8-12 PRM Complex, 18 Rathdown Road, Lisburn
Rating: 4.88

4.9 Rating 10,714 Reviews

98 %

of reviewers recommend discountcoffee.ie

Company Reviews

Metrics

Info

4.9

Based on 10,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

015547288

Email:

greatcoffee@discountcoffee.ie

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discountcoffee.ie 5 star review on 13th February 2025

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I have received my order yet. I have raised the concern to DPD and connected to 2 agents already. For some reason I can't access their website right. I am very disappointed.”

Helpful Report

Posted 1 month ago

“My (monin) pump didn't fit in my monin syrup waste of money”

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Posted 3 months ago

“Poor Customer Service. Left an email and called the company to discuss my issue but received no response.”

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Posted 9 months ago

“Excellent products and fast delivery well packaged.”

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Posted 9 months ago

“Ordered coffee beans on Friday before their 3pm deadline for next day delivery. After 5 days, my order has not even been dispatched yet. Local grocery stores are only slightly more expensive and you'd have the beans immediately. Other online coffee suppliers are cheaper with 1-week delivery. If Discount Coffee is neither cheap nor fast, why order from there?”

Helpful Report

Posted 9 months ago

“I ordered few items from the company for the work event a week in advance of the event. Their website stated that it is next day delivery if order placed before 3pm. Friday come, I still didn't have my order. I send an email, but never got a response. I contacted them first thing Monday morning just to find out that the order was damaged en route and they would send new one out only Monday afternoon. The package didn't arrive on time for the event. I had to go and search items myself in town and it was a big hassle. They were nto in hurry to send a new package as they took action only after my call on Monday. Very poor service.”

Helpful Report

Posted 9 months ago

“Ordered 500 cups before 3pm for next day delivery and I was very rudely advised over email the next day that I wouldn’t have them until the following day. Absolute waste of my time.”

Helpful Report

Posted 9 months ago

“I sent a note immediately after ordering to have my order amended..l. This was actioned and I received a reply two days later to say I was too late and the order was processed...extremely poor customer service!!”

Helpful Report

Posted 1 year ago

“I was really looking forward to my discount coffee order but due to the courier’s (dpd) carelessness I did not receive my order as the package was left in an unsafe place after I specifically asked them not to deliver on a certain date which they confirmed with me but proceeded to deliver it while I was not at home. I do hope the company will do their best to change my mind and order again in the future but while they use DPD’s services I will not be reordering.”

Helpful Report

Posted 1 year ago

“You seem ok with dpd leaving my parcel outside to be stolen. I’m a private person. That’s not only my parcel at jeopardy when they do that, it’s my delivery data. So until that’s corrected I can’t say more.”

Helpful Report

Posted 1 year ago

“Expensive psi’s shipping and I never got the package!”

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Posted 1 year ago

“No delivery, no refund, ignoring my Emails. Really bad service, waiting for my money more than month now”

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Posted 1 year ago

“Banner on website - Order by 3pm for next day delivery. Ordered 3 days ago and still no products. When I rang the lady on reception wasn't very happy or helpful.”

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Posted 1 year ago

“I'm missing part of my order,”

Helpful Report

Posted 1 year ago

“I emailed following the delivery of my package. One item came damaged and I emailed to inform you and I am yet to get a response. The product was destroyed during shipping and leaked all around her the package All I am looking for is a replacement but I have gotten no reply”

Helpful Report

Posted 1 year ago

“Iv used this site on a monthly basis for a while now, however my last 3 orders have been delivered wrong and when I try and get it resolved I never can. The quality of products are good but the customer service is very poor.”

Helpful Report

Posted 1 year ago

“I haven’t received my order yet. When I track with dpd it still says waiting on package”

Helpful Report

Posted 1 year ago

“Still have not received my order”

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Posted 1 year ago

“I didn't recieve one of my items and never got a refund”

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Posted 2 years ago

“Got wrong product”

Helpful Report

Posted 2 years ago

discountcoffee.ie is rated 4.9 based on 10,714 reviews