“It’s been 9 days since I placed my order. When I look at the tracking it’s hasn’t moved in days.
Not the type of service I was hoping for.
Next time I’ll order elsewhere.”
“It has been about a month and I never got the correct products I ordered! I contacted them over and over via email and phone. They responsed via email half way through and sent me a tracking number, but USPS confirmed that they only generated a number, but nothing was shipped still after several more days! They were full of excuses and refused to tell me who is in charge when I called and they never called me back ever! Steven Lucchesi is listed as Discount Nutrition's manager online!”
“I ordered protien 4 weeks ago and it still hasn’t shipped. This item was not labeled out of stock .
Also, after taxes and shipping, I paid more than getting it at the store so the name discount nutrition is a little misleading.”
“Disappointing service. Ordered on the 4th of March and today is the 17th. Still no order. If you are going to order through them, you better have a month lead time. However, I did get a response within one day of asking about the order.”
“The reason why I took off a star was due to a a part of the bottom of the plastic jar being broken off during transit. Since I paid over 200.00 for the hat it should have been shipped in a box instead of an package”
“I was billed twice for the same order. Customer service was rude and unhelpful. I went to cancel my subscription because I couldn’t confirm that it wouldn’t happen again. The subscription was locked and *cannot be changed* until after 6 orders have been billed. So instead I had to cancel my card.”
“One of the 3 bottles I ordered arrived broken. I left them a voice mail and within a day they called me back and sent out a new bottle. Very efficient!!!”
“I know I placed an order on 3/6/24 and as of today (3/19/24) I have not received my order. I am giving a 5 star rating for my previous order that was handled by your employee by the name of Jeremy. I hope I spelled his name correctly. I recently spoke with Jeremy only to sadly discover that your Level 3 Pain Relief Cream is no longer available. But it is always a pleasure in talking with Jeremy. He is personable, knowledgeable and always tries to be helpful.”
“I placed a.order and some.how it picked up my old address. I immediately responded to the email like it stated to do. This was done within 7 minutes. Then the email came back undeliverable. I tried responding again no answer. Found a phone number tried calling several times no answer. Found another email. All I got back was order confirmed. Did not respond to my email about my concern about address. VERY BAD CUSTOMER SERVICE. DO NOT BUY FROM.THEM!!!!”
“I ordered 6 items, they shipped me 3 of them, when I asked why I hadn't received the other 3 they told me it was because they were busy with orders. 3 months later I still haven't received them.”
