“Fantastic location stayed in the Disneyland Hotel, Castle Club, service is an issue always poor and with an attitude but that's the French towards the English I suppose, we just accept it and go back every year!”
“The Disney esos is to make sure that everyone enjoys themselves -- that goes for all ages -- at Euro Disney they almost lived up to these expectations during a recent holiday we spent with our children and grandchildren -- with the exception of quite a few of the rides being temporarily shut some for quite long periods and also a show which was cancelled just as a few hundred people who had queued for about 1/2hr were about to enter.
We also waited in a queue with our grand daughters to get photos with two of the Disney characters only for one not to turn up at all and the other 20mins late -- no apology offered.
The day we left we were also aware that there was a complete power failure in one of the parks.
We have been to Disney in Florida and didn't experience any of these type of issues -- EuroDisney need to smarten their product offering up.”
