Displays2go Reviews

Name: Displays2go
Address: 81 Commerce Drive, , Fall River, Fall River
Rating: 4.45

4.5 Rating 5,980 Reviews

85 %

of reviewers recommend Displays2go

Company Reviews

Metrics

Info

4.5

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Displays2go:

Displays2go is an online supplier specializing in general business, retail, and trade show displays. We have thousands of products in-stock and ready to ship, including literature racks, sign stands, banner displays, TV mounts, and more.

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Location:

81 Commerce Drive, , Fall River
Fall River
02720

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Displays2go 4 star review on 1st October 2024

184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is good service needs help.”

Helpful Report

Posted 3 years ago

Tom, thank you for taking the time to write us a review. We sincerely appreciate your feedback and are dedicated to continuous improvement. We hope to have the opportunity to work with you in the future!

Posted 3 years ago

“I ordered a dome with a base two times and both domes did not fit the bases.”

Helpful Report

Posted 3 years ago

Laura, we're so sorry to hear this and appreciate you bringing it to our attention. We understand your frustration and apologize for the inconvenience. We would love the opportunity to turn this experience around for you and will have one of our customer care specialists follow up.

Posted 3 years ago

“I’m new to your site and products. First of all, the item arrived cracked and broken. My first encounter with Customer service was terrible. Tia kept me on the phone for 23 minutes and assured me that she handled the return properly. She issued me a reference # D2GCM000001754. Then she quoted me a return amount of $230.29. She assured me that i would receive the refund within 5-7 working days. I called back 4 days later and spoke to James. He was terse and sounded like he was having a bad day. Much to my dismay, he informed me that the return was never proceeded correctly. Luckily, I trusted my instincts and followed up with the return status. Otherwise, the pending return would have stayed in limbo without any resolution. I literally asked, “you mean If I had never called, I wouldn’t get my money back?!” I was infuriated because after wasting 23 minutes of my time, she told me everything was fine and the return was processed correctly. I lost confidence in her abilities after she continuously put me on hold and literally needed someone to hold her hand and walk her through the return process. 2 words: incompetent and unprofessional This has been my overall experience with your customer service. I will NEVER shop here again and frankly the quality of the defective product was questionable. There’s no way this cheap hunk of plastic is worth $200+. I’m glad it was broken. I want my money back. I find solace that one of these days I will get my money back. You can expect a call from me on Tuesday if I don’t see a credit I’ve been keeping a phone log of the people I’ve spoken to in your customer service department Hopefully, I get my money back. I want my refund tomorrow. I expected 3-5 and that isn’t going to happen. Needless to say, yes I am very disappointed and irritated with you people”

Helpful Report

Posted 3 years ago

Diana, we are very sorry to hear this was your experience shopping with us. This is not the kind of experience we strive to deliver, nor is it reflective of who we are as a company. We understand your frustration and would like the chance to earn your trust back. One of our customer care specialists will follow up with you directly so that we may resolve this. We appreciate your patience and the opportunity to make this right.

Posted 3 years ago

“gReat product, great price, quick shipping, a little tlike CHristmas eve with six kids toys to assemble but we made it in time!”

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Posted 3 years ago

Thank you for taking the time to write us a review! We are glad to hear that you are happy with your order! We appreciate your business and look forward to continuing to work with you.

Posted 3 years ago

“Awesome display. Shipped super quick and the carry case is good quality. Worked great for my show.”

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Posted 3 years ago

Thanks for your review, Matthew! We're thrilled to hear you're happy with your purchase!

Posted 3 years ago

“Excellent delivery on time.”

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Posted 3 years ago

Thank you for a great review!

Posted 3 years ago

“The cart works great on and off carpet. The only thing is that the picture showed a shelf mid way down and mine did not come with one which was a little disappointing. It is easy to raise and lower and has plenty of surface are for my laptop. I don't feel at risk for tipping which was an issue with other carts.”

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Posted 3 years ago

“We are very happy with the frame we purchased for our faculty and staff directory. Shipping was lightning fast. Thank you”

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Posted 3 years ago

“Awful, customer service doesn't exisit as i have sent multiply emails about my order.”

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Posted 3 years ago

“The service and product was great! Unfortunately, we did not keep the case that was purchased due to it's large size (our fault). The return was quick and simple.”

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Posted 3 years ago

“I tried calling for assistance and was on hold multiple time to ask questions about the product and had to hang up after waiting over 30 minutes to an hour. Not satisfied with the product.”

Helpful Report

Posted 3 years ago

Kathleen, we are very sorry to hear this and apologize for the inconvenience. We would like the chance to make this a better experience for you and will have one of our customer care specialists follow up to do so. We sincerely appreciate your patience and the opportunity to make this right.

Posted 3 years ago

“Very pleased with the frame and matte finish.”

Helpful Report

Posted 3 years ago

Thank you for your review, Alexandra! We sincerely appreciate it and it is wonderful to hear that you're happy with the frames!

Posted 3 years ago

“Product works great. Holds everything in neat order and easy to see”

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Posted 3 years ago

Thank you for taking the time to write us a review! We sincerely appreciate it!

Posted 3 years ago

“The products were as good, quality products but the shipping costs were unreasonably high. I damaged three 8x10 product frames that I had used for multiple photo display and needed replacement frames for a cost $28 and shipping cost $30! $30 for 3 pieces of 8x10 plastic that weighed ounces!! I only bought because I already had a wall of these photo frames and did not want some awkward frame that did not match. Those shipping prices will NOT have me returning for any more products.”

Helpful Report

Posted 3 years ago

Dwayne, we are very sorry to hear this and sincerely appreciate your feedback. Valuable feedback like yours allows us to continuously improve as we strive to deliver an excellent customer experience. One of our customer care specialists will be following up with you. We hope to turn this experience around and have the opportunity to work with you in the future.

Posted 3 years ago

“The lectern I ordered came just as advertised. It is sturdy and looks good in our auditorium (church setting).”

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Posted 3 years ago

Thank you for writing us a great review, Kevin! We're thrilled to hear that you're happy with the lectern!

Posted 3 years ago

“Sent me damaged merchandise and still have not refunded me. Do not reccommend.”

Helpful Report

Posted 3 years ago

Lynn, we are so sorry to hear that you are having this experience and understand your frustration. We would like the opportunity to turn this around for you. Our customer care team will reach out to assist you with this issue.

Posted 3 years ago

“Quick shipping and easy to put together. No complaints.”

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Posted 3 years ago

We are glad to hear that you are happy with your order! We appreciate your business and look forward to continuing to work with you. Thank you for taking the time to leave us a great review.

Posted 3 years ago

“Always perfect”

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Posted 3 years ago

Thank you for a wonderful review! We are thrilled to hear that and look forward to working with you again soon!

Posted 3 years ago

“Worked very well for our 9/11 project.”

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Posted 3 years ago

Thank you for your review, Patricia! We are happy to hear that you're satisfied with your purchase.

Posted 3 years ago

“I pretty much had a disaster. I needed a display stand for an art show to display framed wood cut prints. I emailed Customer Support with questions on product. The online details were extremely vague and not specific. Term used was hook and loop. Not familiar with that term. I purchased a display stand that was unuseable for my art show display of framed art work. I returned the display stand unopened and have not been credited for my return purchase amount or received reply to my emails from Customer Service regarding refund. Not good.”

Helpful Report

Posted 3 years ago

Kristine, we are so sorry to hear that you were unhappy with your purchase. We understand your frustration and thank you for bringing it to our attention. One of our customer care specialists will be following up with you to further assist. We sincerely apologize for the delay and appreciate your understanding as we work to make this right.

Posted 3 years ago

Displays2go is rated 4.5 based on 5,980 reviews