DLSB Reviews

Name: DLSB
Rating: 1.84

1.8 Rating 341 Reviews

21 %

of reviewers recommend DLSB

Company Reviews

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Metrics

1.8

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Mrs P

Anonymous

DLSB 1 star review on 10th September 2024

Alison Grove

Anonymous

Anonymous // 01/01/2019

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“I love this site, I get so many compliments when I buy things from it and love the £20 Tuesday deals they have on! Always online looking at the new stock they have, would recommend! Thanks DLSB, will be back again soon x”

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Posted 4 years ago

“This site is amazing!! Cute and awesome clothing ❤️ This is the only place I really shop now, you won’t be disappointed”

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Posted 4 years ago

“Super fast delivery clothes good quality and lots of bargains come up and great customer service !”

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Posted 4 years ago

“Great choice of clothes and great quality! Will be placing more orders”

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Posted 4 years ago

“Ordered a few items from DLSB.. always true to size and look perfect on.. recently purchased a tie dye dress that can be dressed up or down...”

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Posted 4 years ago

“Fantastic products with prints you won’t stumble across elsewhere making outfits very unique! Returns process great and simple with lots of email correspondence regarding orders too. I’ve used this site from its beginning and have garments I still use from my first few orders. Best thing though is the descriptions! I’m 5.1 and can gauge from descriptions of items and models if clothing will fit me making online shopping with DLSB my favourite and the most reliable by far! Good quality, high fashion & individual looks for all occasions.”

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Posted 4 years ago

“Beautiful dress, got loads of compliments on it. So different to what's on the high street. Arrived quickly. Will definitely be ordering again”

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Posted 4 years ago

“Beautiful dress arrived today cabt wait to wear it”

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Posted 4 years ago

“Oh girls you guys are amazing I received my jumpsuit yesterday the colourful spotty one ! It fitted perfect ! Such gorgeous material looked stunning Can I just say it smelt absolutely amazing I’m assuming you spray with some fabric spray what a beautiful touch ❤️ I will 100 percent be ordering again and recommending to my friends ! Thank you gorgeous girls I’m so pleased ! Going out on Saturday and will be wearing a hashtag and tag on fb will be applied ! I’m super impressed !!!! Love clothes and nice looking clothes you have nailed it x”

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Posted 4 years ago

“Over the last couple of years I have ordered outfits for mainly special occasions and never have I ever been in a position where someone is wearing the same as me at an event. Also people always ask where my outfit is from. DLSB is such a good website!”

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Posted 4 years ago

“The delivery is always quick. I absolutely love all the products that I've purchased and want to purchase more. Love this site and I definitely will be buying more.”

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Posted 4 years ago

“Ordered a gorgeous orange and leopard print shirt! Arrived really quickly, quality or the product was great, so much so I ordered the item again in another colour! Fab company! ❤️”

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Posted 4 years ago

“Very bad service, item had small hole in. Refused to exchange it.”

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Posted 4 years ago

“Excellent quality out of service and brilliant clothes. 3 orders and counting!”

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Posted 4 years ago

“Probably my fave place to get new clothes! Their jumpsuits are lush”

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Posted 4 years ago

“AVOID! Unless you never want to be refunded. Complete shambles of a company that is clearly struggling as refunding customers is a huge issue for them!! Save your time & money and shop elsewhere”

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Posted 4 years ago

“Quality is excellent, prices are competitive and size is accurate. Love shopping on this site. Thumbs up from me 👍”

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Posted 4 years ago

“Still waiting for my refund that was returned a month ago. Just keep getting the same generic response from the company. It's beyond a joke now. I understand we have a pandemic and companies have been affected, but how can they keep promoting new items and offers on social media when they don't even acknowledge people's refunds!”

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Posted 4 years ago

“Have been looking for a blazer for ages. I'm very fussy about jackets. Have a large collection of them. Anyhoo, came across this site on Insta and somehow managed to find the Like a boss blazer. Got white. AND mustard in the end lol. Desperately want the blue that's sold out. I got one size larger to account for my cup size (got 14) and its a perfect fit. Enough space to do up but with an nice tight-ish fitting. Material is also good, hate loose and thin material on blazers which this doesn't have. All in all, its pretty spot on.”

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Posted 4 years ago

“Ordered a dress which cost around £50. Order was prompt and the dress was beautiful. After wearing the dress for less than an hour it began to unravel at the seams basically falling apart as I was wearing it leaving me practically naked in a public area (thank god I had a long jacket with me) Contacted the company and they said due to the dress been worn they would only refund me £12. Unsure how I was meant to know before hand that the dress was poorly made without wearing it? Horribly made clothing with very poor quality materials for the money that they are charging for their clothing and very rude customer services. Will never use again.”

Helpful Report

Posted 4 years ago

DLSB is rated 1.8 based on 341 reviews