DLSB Reviews

“ Why are you allowed to rip people off and then set up a new company still owing £1000s to innocent people. Like many, I'm still struggling to get a refund of £194 from September. Its not £1.94, it's a lot of money. ”

“ No refund after 3 months. DLSB are trading under a new name Dress is more ltd. Shellie cuttings partner is the director, Do not order from these theiving scumbags at all see all reviews ”

“ Compete shower of s**t The proper helmet on the phone told me to return the item but judging by the time frame he would have known they would have ceased trading. Hope the owner is okay relaxing on sunlounger in a nice warm country with everyone's refund money ”

“ Been waiting for a refund of £198 since September. ”

“ Ordered two dresses returned both in September received email from DLSB confirming they had received the returns stating I would receive refund 7 - 14 days but maybe 21 days. ”

“ I ordered 2 dresses end of August, I kept one dress and returned the other. I had an email in September to say my return had been received and would get a refund in 10-14 days. Only now have I realised that I have not been refunded. Company has disappeared. I have the proof of return, along with emails. I will contact my credit card company tomorrow and fingers crossed I receive a return. ”

“ Whilst I kept 2 items that were lovely. I returned 2, on 30th Oct which I got a notification that they have received them back and tbh I forgot about the refund, but having looked today, couldn't even find the company and obviously haven't recieved a refund. Any clues what to do next? ”

“ Sent my parcel got confirmation they received it 29th October 24 still waiting for refund it's now 16th Dec ”

“ I have confirmation that they received my return on the 30th of September, however I still have not been given my refund. Would give 0 stars if I could. ”

“ Same as everyone else, I sent items back in September, and had the same emails from them,”high number of returns so delays”. Etc I raised a dispute through Clearpay and have just received a full refund today through Clearpay. (December!)I’ve also read that another customer had managed to get a refund through their bank. So definitely worth trying, either bank or Clearpay app. Assuming klarna app might be the same. ”