Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,004 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt supply and delivery Great towel size in xl”

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Posted 2 weeks ago

“We love the material of the towels! They are great for travel since they fold very small. Highly recommend!”

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Posted 2 weeks ago

“Einfach Handhabung der Homepage, gute Übersicht, interessante Angebote, nachhaltige Artikel - ideale Weihnachtspräsente.”

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Posted 2 weeks ago

“Purchased 2x towels,tote bag & gym towel from Dock & Bay. They were gifts for my daughter who is travelling Australia for a year. She had read great reviews so really wanted them. We definitely weren’t disappointed Easy ordering, quick delivery, lovely packaging, light weight & ECO. We can’t wait to see her using them in Oz.”

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Posted 2 weeks ago

“Great towels. Bought them for our trip in Europe and they were very handy! Small enough to fit it any bag! Bought 8 more for family and friends.”

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Posted 2 weeks ago

“Pictures of designs were too small, no super clear indication that designs were sold out…”

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Posted 2 weeks ago

“Great for packing for a trip!”

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Posted 2 weeks ago

“Great product, fast delivery and exceptional customer service.”

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Posted 2 weeks ago

“Beautiful quality towels. Lightweight, perfect for travelling and gorgeous stripes.”

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Posted 2 weeks ago

“Fab towel and takes up no room at all. Perfect for my wild swimming.”

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Posted 2 weeks ago

“Great products and quick delivery, great company”

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Posted 2 weeks ago

“I ordered an eco friendly towel from Dock & Bay which I loved. The product was great, refreshing to have practical options that also look great and have fun design. My order came very quickly within a matter of days and I'm now ordering a second one as a present!”

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Posted 2 weeks ago

“Love the makeup remover pads and ordered them as Christmas gifts. They say on package that a bag for laundering was included. There were no laundering bags.”

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Posted 2 weeks ago

“Great space saving towels for holidays. My son loves the poncho. Fast delivery”

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Posted 2 weeks ago

“Thank you, This was my second order, all were gifts and everyone loves your towels. Easy to order, considering we are in Darwin, the delivery was really fast.”

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Posted 2 weeks ago

“My 4-year-old daughter loves her new poncho! It’s so pretty and dries quickly, just as the reviews mentioned. Thank you for the fast postage too!”

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Posted 2 weeks ago

Hi there! We're thrilled to hear that your daughter loves her new poncho! 🌸 It's wonderful that item is living up to its expectations 🥳 Thank you so much for your kind words about our fast postage too—we truly appreciate it! Happy beach days to you both! 🏖️

Posted 2 weeks ago

“Been searching for some time for an adult poncho. Decided on the new Dock and Bay terrcotta medium size. Very happy with colour and sizing. Took up their offer of buy 2 and get the third one free. Xmas presents for my grandchildren sorted. The poncho's very comfortable and easy when going swimming. Order was delivered vey promptly. Dock and Bay contacted me re a 10% discount on my next order which doesn't have to be used within a short time frame. Couldn't ask for better service.”

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Posted 2 weeks ago

Hi there! We're so pleased to hear that you've found the perfect adult poncho 🌞 and we love that you’re planning to share the joy this holiday season with your grandchildren! Thank you for taking advantage of our offer as well! We aim to make your experience super enjoyable so we're so happy we could provide amazing customer service to you!

Posted 2 weeks ago

“Excellent products and oh so cute!”

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Posted 2 weeks ago

“Initially purchased a beach towel with aim of having towel that will fit in small carrier bag for flights. Was previously purchasing a towel abroad and leaving it behind. That didnt sit right with me, so delighted with slim downed version for next yr. Bought few bath towels and hand towels, which would make life easier over winter with washing and drying. Loved colours so much that ive started revamping bathroom inline with these colour schemes. 🤩”

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Posted 3 weeks ago

Hi Eibhlin! We're absolutely delighted to hear that you're loving your new Dock & Bay towels! 🏖️ It’s fantastic that our towel fits perfectly in your carrier bag and serves you well for your bathing needs during winter. We’re also excited to hear about your bathroom revamp using our vibrant colours! Thank you for your support and we can't wait to see how it all turns out! 🌈

Posted 3 weeks ago

“My third order from Dock and Bay! Quality is exceptional and most importantly dry very quickly and last a long time. With a variety of colours and patterns what’s not to love. I have one for the gym and use the others for use on sunbeds and when travelling.”

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Posted 4 weeks ago

Hi Alex! Wow, we’re so glad to hear you're loving your Dock & Bay towels! 🏖️ It’s fantastic that they’re serving you well for everything you need. Plus, with our vibrant colours and patterns, there’s always something for everyone! Thank you for your support and we can’t wait to see what you pick out next! 🌈

Posted 3 weeks ago

Dock & Bay is rated 4.9 based on 33,004 reviews