Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,004 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very please with the items I bought and they arrived when promised”

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Posted 1 month ago

“My four XL Dock & Bay beach towels take as much space in my luggage as only one regular towel. Plenty of room left to pack! The towels are BIG! It usually annoys me that my legs and feet will still be in the sand and get the entire towel sandy. That won’t be a problem now. Delivery was very quick. Ordered on Sunday, delivery on Wednesday (Belgium).”

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Posted 1 month ago

“Fantastic service and products, will definitely purchase from Dock and Bay again and recommend them to friends and family.”

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Posted 1 month ago

Hi Carole! We're thrilled to hear that you had a fantastic experience with our service and products. Your recommendation means the world to us, and we can’t wait to welcome you back for your next purchase! 🌟

Posted 1 month ago

“Amazing customer services and the product is the best ever... So happy with Dock & Bay 100% recomended and for sure I will keep buying towels with them.”

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Posted 1 month ago

Hi Isabel! Thank you so much for your kind words! We're so excited to hear that you’re enjoying our products and that our customer service left a great impression. Your recommendation means so much to us and we can't wait to have you back for more towels! 🙌 🌊

Posted 1 month ago

“I gave one of the towels purchased to a friend for his 70th birthday whilst on a cruise around the Greek Islands. He took the towel to the beach in Rhodes and used it. He was extremely pleased, the sand just shook off it and it dried him well after his swim. A big success although he did ask if you can buy bigger ones?! Personally, I felt it would be nice if one could buy more colours of the smaller towel, not just blue? I plan on giving the second towel purchased to a girl friend for her birthday. Now I need to buy one for myself!”

Helpful Report

Posted 1 month ago

Hi Jane! First off, we are so happy that our towel was received well as a gift and your friend enjoyed in the Greek Islands 🥳 You may be interested in our XL or XXL beach towels that come in different styles/designs! We're thrilled that you're looking into grabbing a towel for yourself! We promise we're not biased but you're gonna love it! 🥰

Posted 1 month ago

“Excellent product, very easy to order through there website.”

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Posted 1 month ago

Hi Phil! We're so happy that you were able to place your order easily and that you're enjoying your item! Thank you for your support 🥳

Posted 1 month ago

“The photos are exactly what you’ll receive - great quality products that will last you for years.”

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Posted 1 month ago

Hi Kaitlynne! We are so happy to hear that our towels matched your expectations and you're enjoying them :) Hope you enjoy on your next beach trip 🥳

Posted 1 month ago

“Drys very quick and all sand residue vanishes.”

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Posted 1 month ago

“Beautiful products, and the best customer service I have ever experienced!”

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Posted 1 month ago

Hi Amy! We're so glad that you love our products and it brings us so much joy that we could give you the amazing customer service we strive to give our customers 🥰 Thank you for your support :)

Posted 1 month ago

“High quality”

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Posted 1 month ago

“Love the towels. My kids find them way to put in and off. Great items for swim and beach.”

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Posted 1 month ago

Hi Bhagyashri! We're so happy to hear that our towels are working out great for you and your family :) They're definitely great beach items (but even better while on holiday 🥳) Thank you for your support!

Posted 1 month ago

“Haw bought these before and live how quickly they dry along with ease of washing and packing The patterns are lovely, lots of stock not available but the ones I ordered are very nice so looking forward to using them”

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Posted 1 month ago

Hi Stephanie! We loveeee repeat customers very much 🥰 and are so happy that our towels are still working great for you :) We do have some exciting new towel designs coming soon so be on the lookout! Thank you for your support!

Posted 1 month ago

“Was having a hard time finding a beach towel for my daughter - found these super soft and absorbent towels from Dock & Bay and we couldn’t be happier with the product. It works great and looks cute!”

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Posted 1 month ago

Hi there! We are thrilled to hear that our towels have exceeded your expectations. It brings us so much joy that we were able to provide you with a product that works great and looks cute for your daughter! We hope she continues to enjoy (especially on her next beach trip 🥳) Thank you!

Posted 1 month ago

“I’m a baby swim teacher and have a LOT to carry so the compactness of the towel and hair wrap are great. Not to mention they not only dry quickly after use but they also dry YOU quickly! Definitely recommend!”

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Posted 1 month ago

Hi Christina! First off, it must be so fun & exciting to be a baby swim teacher 🥰 We're so happy that we have a hand in making your life easier with the features of our towels :) Thank you for your support!

Posted 1 month ago

“Service excellent and prompt Towels top class and very soft and easy to dry”

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Posted 1 month ago

“I have purchased the larger of the Towels. I wasn't expecting such a lightweight high quality item. It is a great travel towel as it packs down to nothing. It feels soft to the touch and looks great.”

Helpful Report

Posted 1 month ago

Hi Paul! We're so glad we were able to impress you with the quality of our towels :) (especially the larger ones, those are my personal favorite 🤩) We hope you enjoy on your next beach trip 🏖️ Thank you!

Posted 1 month ago

“Love the products. Bought for myself and 2 daughter in laws. Had the beach towels and hair wraps. I introduced them to Dock & Bay and they are very impressed.”

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Posted 1 month ago

“Our new beach towels arrived quickly from Dock and Bay in time for our last minute break. They did exactly as promised. They fold to a very compact size (we ordered large) which was perfect to take in limited luggage space. They were fresh and bright coloured so looked great. After a day at the beach they could be folded easily back into their handy carry bag. They dried quickly and stayed clean and fresh all week unlike a traditional beach towel. Easy to wash on return home. We also saw several other people with Dock and Bay towels on the beach. We plan to buy another to keep in the campervan. A great buy. The only thing I would mention is I couldn't seem to get my free delivery for being over £50 AND a blue light discount for being NHS workers.”

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Posted 1 month ago

“Great prices compared to similar. Great quality. Fast delivery. My boys love the swim shorts, best they’ve ever had!!!”

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Posted 1 month ago

“These are great towels, compact, lightweight, quick to dry and the extra large size is perfect for adults. Also, the designs are gorgeous.”

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Posted 1 month ago

Dock & Bay is rated 4.9 based on 33,004 reviews