Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“The dresses were both lovely, but were too big one the shoulder. I had to return them which wouldnt have usually been and issue as i would have then ordered a smaller size, but with the return costing £12 it is too much of a risk to takewhich cost £12 incase it doesn't fit again”

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Posted 8 months ago

Dear Sarah, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 8 months ago

“Very professional, good communications and swift delivery.”

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Posted 8 months ago

“Lovely selection, quick delivery.”

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Posted 8 months ago

“Quick delivery and lovely product!”

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Posted 8 months ago

“Fabulous dresses, generous sizes. I had to go a size down. Have bought 3 others can’t wait for them to arrive”

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Posted 8 months ago

“Such helpful people that really listen to their customers. They have gone above and beyond to fulfil my orders and enable me to feel really confident and special in all my dress purchases.”

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Posted 8 months ago

“Love this brand so much - I am a total convert! Super fast delivery - like ordered at tea time and it arrived the next day! Fit is perfect and flattering, prints are fun and fab quality”

Dolly and Dotty 5 star review on 4th March 2024

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Posted 8 months ago

“Easy to order, came after a few days”

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Posted 8 months ago

“Beautiful dresses, excellent service, fast postage, would definitely recommend and will certainy be buying from them again.”

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Posted 8 months ago

“Easy to order, I have returned the dresses awaiting refund. If that’s hassle free I may try a different style as the dresses were good quality.”

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Posted 8 months ago

Hello Joanne, Thank you for your review! We want to assure you that we have processed the refund for your returned dresses, and the full amount has been credited back to your original payment method. We appreciate your feedback on the quality of the dresses. If you decide to explore a different style in the future, we'll be delighted to assist you. Please feel free to reach out if you have any further questions or if there's anything else we can help you with. Thank you for choosing us, and we look forward to serving you again. Best regards, Dolly and Dotty

Posted 8 months ago

“My Dinosaur dress is amazing and everyone loves it got it really fast”

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Posted 8 months ago

“Lovely dress. I bought this to go to my daughter’s significant birthday and I love this period in clothes. I’ve also lost a lot of weight so good time to treat myself. The fit is good and so is the material. Quick delivery.”

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Posted 8 months ago

“Los vestidos son preciosos 🤩”

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Posted 8 months ago

“Lovely dresses. Comfy and glamorous. Make me feel very elegant. Ordering was easy. Sizing is accurate. Delivery was much quicker than I expected. Will definitely order again.”

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Posted 8 months ago

“I've bought many Dolly & Dotty dresses over the past few years and love the quality and design of the dresses. Always receive great customer service from Maria and quick turnaround. A fantastic company to deal with..”

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Posted 8 months ago

“Very beautiful dress and I love the material. Haven't tried it on yet. Great job. Thanks for everything. Thanks Marsha 🙂”

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Posted 8 months ago

“The dresses are perfect, very good quality. The service excellent. I will be buying again.”

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Posted 8 months ago

“I love Dolly and Dotty dresses, I have quite a few. Absolutley love my new purchase. As Is alway, we'll made, description is spot on. Always a good fit. Top quality fabric and well priced. Easy to order and a quick delivery.”

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Posted 8 months ago

“Item arrived on time, good price, thank you for the discount so I could try”

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Posted 8 months ago

“Ordered my wife a dress for valentines day , to find she'd already ordered one , sent back for refund, quick delivery great service”

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Posted 8 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews