Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“Dress delivered the next day! So happy with this dress! Absolutely love the pattern and style. Really flattering.”

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Posted 7 months ago

“I love the dress!!! Due to my shape it is difficult to fin a dress that make me look pretty. Job done with this one. Thank you”

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Posted 7 months ago

“These dresses are beautiful and absolutely amazing quality. Very true to size.”

Dolly and Dotty 5 star review on 8th April 2024

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Posted 7 months ago

“I bought the dress for a 50’s inspired lunch, I’m a 16 and bought the 18 which is slightly big but the quality and design of the dress makes it just perfect, very comfortable and I think I may wear it out regardless of occasion. Just love it!”

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Posted 7 months ago

“The dress I chose looks even better than in the website material is beautiful”

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Posted 7 months ago

“Fantastic dress love the style size a little on the big side but that was down to me ordering not the dress it’s self”

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Posted 7 months ago

“Brilliant dress, fits beautifully and was an excellent birthday present. Thanks”

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Posted 7 months ago

“I love all my dresses by Dolly and dotty. And I'm very happy they send all these wonderful dresses to Germany.”

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Posted 7 months ago

“Delighted with this dress! It's a perfect fit, just as advertised and great quality material too. This was my first purchase from Dolly and Dotty, it definitely won't be my last!”

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Posted 7 months ago

“What a lovely comfortable dress it fit in all the right places . I usually struggle for the over all fit but this was perfect and price was reasonable”

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Posted 7 months ago

“material was not very good and did not keep - but the delivery service was good but you have to pay for returns - will not purchase from them again”

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Posted 7 months ago

Hello Geraldine, We're truly sorry to hear about your recent disappointment with the fabric quality of the dress you purchased. Our fabric selection can indeed vary between designs, resulting in different thicknesses and textures. We apologise that the material of this particular design didn't meet your expectations. Your feedback regarding the fit and fabric is crucial to us, and we'll strive to ensure consistent quality across all our designs. We also understand the importance of a seamless return process. Our commitment to offering competitive prices on quality products influences our return policy structure. We constantly strive to provide the best value for our customers while maintaining the quality of our services and products. We value your loyalty and support towards Dolly and Dotty. If there's anything we can assist you with or if you have any further feedback, please feel free to reach out. Your satisfaction means a lot to us. Warm regards, Your Dolly and Dotty Team

Posted 7 months ago

“Super quick delivery and tracking was great as well.”

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Posted 7 months ago

“It was far too small awaiting a larger size to be delivered”

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Posted 7 months ago

Hello Tina, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. We also sent you the replacement last week via express post and there is a little delay because of the bank holidays. Hope you like it when it arrives! Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 7 months ago

“Unfortunately all three dresses did not fit one was a little snug one was massive and the other was not a good fit and not too flattering I ordered all the same size. I am also not happy about more than £11 to send them back and the procedure for this has made me nervous as there is no return note I am waiting for my refund. Delivery was fine”

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Posted 7 months ago

Hello Sue, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. We also understand the importance of a seamless return process. Our commitment to offering competitive prices on quality products influences our return policy structure. We constantly strive to provide the best value for our customers while maintaining the quality of our services and products. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 7 months ago

“Delivery was on time and was great doing business with Dolly and Dotty”

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Posted 7 months ago

“Super happy with the new Petticoat and Dress. Fit is perfect.”

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Posted 7 months ago

“I ordered 2 dresses as I couldn't decide between the designs and I'm between sizes. The plan was to return one! Unfortunately, both fit beautifully and I loved both designs! So they are now both in my wardrobe. Super fast delivery.”

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Posted 7 months ago

“I love Dolly and Dotty dresses, there are so many different styles and colours to choose from. The prices are reasonable (especially at sale time!), and delivery to Australia doesn't take too long. Very happy customer 😀”

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Posted 7 months ago

“First off, the fabric quality and construction is top notch. I work at a zoo, so the prints are PERFECT for the office and zoo events! The dress designs are fun and extremely flattering to any figure, which isn't something you normally find. I was skeptical how they would look, since other retro brands run small. If anything, I'd say Dolly and Dorry runs a little big. Not in a bad way! The dresses are SUPER comfortable and soft. Only because I wear them to work, I do wish some of the off-shoulder dress prints came in other styles. The reason I give them a 4 instead of a 5 is because the pockets are sewn in really low. I found that my dresses were a lot longer than the ones pictured on the models. I'm 5'9", so they shouldn't be hitting me as low as they are, even without a petticoat. I love that my phone fits in my pocket without it being obvious (also yay pockets!), but it ends up hitting my knees when I walk because they are so low. Thankfully I sew so these are all issues I can fix, and they definitely won't stop me from buying tons of Dolly and Dotty dresses in the future. Overall, GREAT dresses and amazingly fast shipping to the States! Just know you may need to alter your dress a bit. It's 100% worth it, in my opinion. I'm excited to see what other awesome animal prints they come out with. (Secretly hoping for something with rhinos). But having a gorilla dress to open our new gorilla exhibits and a koala dress to wear when we welcome our koalas? PERFECTION!”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews