Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“Delivery was really quick..the quality of the dress was great and it fit perfect ..will deffinatley order again”

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Posted 3 months ago

“Absolutely stunning collection of dresses. I had to send for a selection of sizes as hadn’t shopped with company before. Scarlette is my favourite design. Can’t wait to wear to a wedding in a few weeks. Amazing value for money and excellent customer service.”

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Posted 3 months ago

“The quality of the dress was stunning, I absolutely fell in love! It was a perfect fit and I’ll definitely be ordering again soon! Very impressed!!”

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Posted 3 months ago

“I ordered from Dolly and Dotty for the first time recently and I was very impressed. I thought I’d ordered next day delivery, but I hadn’t. I emailed to explain this and it was dealt with so quickly and I did receive my package the next day, so fabulous customer service. The quality of the clothes I ordered was also fantastic, really beautiful, well made clothing where quality material is used. Really impressed.”

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Posted 3 months ago

“Most of the dresses I have ordered have been amazing and I have loved them but sizing is a bit hit and miss depending on the style.”

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Posted 3 months ago

“I absolutely love this company. Not only do they make amazing dresses that fit large busts comfortably but they have the nicest, most helpful customer service. The dresses I've purchased, fit really well, nice quality material and wash really well too. The patterns on some of their dresses are fabulous and fun as well. I wish I had the wardrobe space to buy more of their dresses :)”

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Posted 3 months ago

“Love how feminine the range is & had a beautiful flowed swing dress with petticoat for a wedding & had so many compliments. I went on to buy others for going out socially”

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Posted 3 months ago

“I wanted something different.. I had so much fun wearing this dress… lots of positive comments to.”

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Posted 3 months ago

“Ordered 2 dresses both excellent quality. Had to return one as it didn't suit. Return easy enough but still waiting a week later for the refund. I'm surethey will deal with it very soon.”

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Posted 3 months ago

Dear Susan, We sincerely apologise for the inconvenience caused. We've already processed the refund for the returned dress, and it should be reflected in your account shortly. If there are any further concerns or need assistance, please don't hesitate to contact us. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Your Dolly and Dotty Team

Posted 3 months ago

“Excellent service, very quick delivery to Australia, and a fantastic range of products.”

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Posted 3 months ago

“Not true sizes, would need to go up a size have returned dresses . Still waiting on refund.”

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Posted 3 months ago

Dear Marion, We sincerely apologise for the inconvenience caused by the dress not meeting your expectations. We've already processed the refund for the returned dress, and it should be reflected in your account shortly. If you have any further concerns or need assistance, please don't hesitate to contact us. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Your Dolly and Dotty Team

Posted 3 months ago

“Dress material was of poor quality. A horrible nylon material. I returned the item on the 24th July. Awaiting a refund.”

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Posted 3 months ago

Dear Joanne, We sincerely apologise for falling short of your expectations regarding the dress quality. Your feedback about it is valuable to us, and we'll certainly take this into consideration for future improvements. We've also already processed the refund for the returned dress, and it should be reflected in your account shortly. If there are any further concerns or need assistance, please don't hesitate to contact us. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Your Dolly and Dotty Team

Posted 3 months ago

“Loved the dress I ordered but 14 was too small and 16 too big so had to return. Refund was fast. Disappointed though.”

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Posted 3 months ago

“Excellent!! The service was brilliant from start to finish. I can’t recommend them enough. I’m very happy with the dress.”

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Posted 3 months ago

“Very beautiful dress really good quality material really soft comfortable to wear”

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Posted 3 months ago

“The dress is beautiful and I can't wait to wear it on my wedding day”

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Posted 3 months ago

“So happy with my purchase, which arrived within the time you said and fitted beautifully. I am a very happy customer and pleased to recommend you to anyone, including the people who paid me compliments during the day when I wore it”

Dolly and Dotty 5 star review on 30th July 2024

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Posted 3 months ago

“This is the 4th dress I have bought and, as usual, I am extremely happy, fits perfectly and I absolutely love the print as I am a xrazy cat lady!! Extremely speedy delivery as usual too x”

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Posted 3 months ago

“Always a prompt service, fast delivery and good bargains.”

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Posted 3 months ago

“Not as good as the dresses.”

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Posted 3 months ago

Hello Susan, Thank you for taking the time to share your feedback about the tote bag. We're sorry to hear that it didn't meet your expectations. Your input is valuable to us, and we would love to know how we can improve our products. If you have any specific suggestions or details on what you think could make the tote bag better, please feel free to email us. We are committed to ensuring our customers are happy and satisfied with their purchases, and your feedback will help us achieve that. Thank you for your support! Best regards, Dolly and Dotty

Posted 3 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews