Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“Skirt absolutely lovely, beautifully made. Only problem is that it's very small fitting, my size 12 friend struggled to get it on, I ordered a 14! Am now on diet!!!”

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Posted 4 months ago

“Got a size 18 Perfect fit Really comfy Love the pockets Gorgeous colours Can't wait to wear it”

Dolly and Dotty 5 star review on 27th June 2024

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Posted 4 months ago

“Service was first class, and could see every step of how the order was being processed. Look forward to shopping again with Dolly and Dotty.”

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Posted 4 months ago

“Beautifully made and the fabric is super soft. Very true to size. Neckline isn’t to low all and all a fabulous dress”

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Posted 4 months ago

“Great website, prompt delivery.”

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Posted 4 months ago

“Love my jumpsuit, has ever with clothes from dolly and dotty, unusual and lovely. Fast delivery. Excellent service.”

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Posted 4 months ago

“Love the pattern and the dress shape/design. Easy to find what you want on the website. Easy to order and delivered within a couple of days. Couldn't ask for a better service”

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Posted 4 months ago

“Lovely dress, extremely helpful staff after I made a mistake on the size I ordered. I emailed straight away about my error and it was dealt with quickly, my order was changed and I was emailed to confirm changes. Can't fault service in any way a brilliant all round service.”

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Posted 4 months ago

“The dress i ordered didnt fit so awaiting a size bigger. Want to see how long this takes”

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Posted 4 months ago

Dear Carole, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. We sent you the replacement in the next size so you can see if this will be better. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 4 months ago

“This is my third dress from Dolly and Dotty and I Iove all of them ,they are all well made lovely material and very comfortable to wear.”

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Posted 4 months ago

“Gorgeous dresses with amazing dinosaur pattern on them!! Lovely material and there are POCKETS!!! Fab!”

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Posted 4 months ago

“Excellent service, fast delivery.”

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Posted 4 months ago

“Easy website to navigate and order from. Item delivered quickly and packaged well”

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Posted 4 months ago

“I love the pattern and style on my shape. Was delivered quickly. The only reason not a 5 is that it would be great if available in petite as only 5ft (back slightly too long so need to pull past waist or have a bulge of material). However I am happy to wear it to a wedding.”

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Posted 4 months ago

Dear Kathleen, We're truly sorry to hear that the fit wasn't as expected when it came to lengths. We always strive to ensure every item fits perfectly. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 4 months ago

“Friendliest and fastest customer service I ever dealt with. The dress I have ordered is also great quality and very comfortable, the size also fits perfectly. Will definitely be shopping here again. :)”

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Posted 4 months ago

“Wonderful dresses and super service”

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Posted 4 months ago

“I bought the off the shoulder 50s pink / white floral dress. Fitted true to size. Nice quality fabric. Wore it for a wedding and everyone said" how nice i looked. I will buy another dress from this company in the future.”

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Posted 4 months ago

“Dolly and Dotty never let me down with delivery or quality”

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Posted 4 months ago

“Great dress fits perfectly”

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Posted 4 months ago

“I purchased the dress for a wedding I was going to and it was perfect. The colour and fit of the dress was great. I will definitely buy from dolly and dotty again.”

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Posted 4 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews