Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,315 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“What a fabulous design. Love the Retro Pop Art headband. I bought it has a gift and my friend was thrilled. Well made and comfy. Thank you!”

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Posted 2 weeks ago

“I'm quite particular about what u wear. I'm attending my necessary wedding in a few weeks and will be doing a reading, so will be centre stage and want to feel confident. I found the perfect dress on Dolly and Dotty with a big fluffy underskirt to go with it. However, it didn't fit and took a few goes to get the right one! Dolly and Dotty were really helpful and accommodating. So thank you Dolly and Dotty, one very happy customer 😊”

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Posted 2 weeks ago

“Excellent! Fab dress and petticoat, urgent order arrived in time for event and I received compliments from people I didn't know. Good fit, I think I could have sized down in fact but worked well. Really comfortable and I lover the selection of funky prints.”

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Posted 3 weeks ago

“Excellent dress my girlfriend loves it”

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Posted 3 weeks ago

“Very quick delivery and contact. Beautiful dress and petticoat. I can't wait to wear it for my wedding day! Thank you.”

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Posted 3 weeks ago

“I absolutely love Dolly and Dotty I've bought 6 dress and a under skirt from them and I will be buying more love love ❤️.”

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Posted 3 weeks ago

“I have a few Dolly and Dotty dresses. I love the style and they're great for dancing in. 💃 The fit is fab and they are so flattering.”

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Posted 3 weeks ago

“As always the clothes look even better in person. I love the style and fit and have many occasions to wear them. They are comfortable, and true to size”

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Posted 3 weeks ago

“Unfortunately the dress was lovely but faulty stitching . I shared photos and had a swift response. Thank you I was Promised a refund, which I did receive but as the dress was faulty I was promised a refund of the postage charges. This has not been refunded ☹️ still waiting!”

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Posted 3 weeks ago

Hello Joanna, Thank you for your feedback, and I’m so sorry to hear about the issue with the stitching on your dress. I'm glad that you received a swift response and that the refund for the dress was processed. Our returns team took care of the refund for the dress, and the customer service team has now refunded the shipping fee as well. We’ve also sent you an email with the details. Please feel free to reach out if there's anything else we can help with. Best regards, Dolly and Dotty

Posted 3 weeks ago

“Good company to deal with.”

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Posted 3 weeks ago

“I had a query and the email was answered within 10 minutes! Excellent service- dress arrived within 48 hours and fits perfectly! Very very impressed with this company and its superb customer service. Would 100% recommend,”

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Posted 3 weeks ago

“Fantastic range of dresses, reasonably priced and brilliant quality and service, will definitely be shopping here again!”

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Posted 3 weeks ago

“I ordered four dresses and was really happy with the quality and the fit. There are just two downsides: the flared skirt on one of the dresses isn’t cut properly, so it’s shorter on the sides than the front and back. I’ll need to have it fixed by a local tailor. The other three are perfect though. I also wish Dolly & Dotty would offer international shipping through regular mail instead of DHL. I always end up paying high customs fees with DHL, which I don’t get when orders arrive by post. It’s a shame because it stops me from ordering more often.”

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Posted 3 weeks ago

“Dear dolly and dotty I have about 9 of your dresses mainly Darlene as I love Full circle skirts on a dress and I have the petticoats and shoes and bags if I can get a close match as well but I would love a navy blue and black dots in the Darlene style please could you consider making one it would be awesome thank you so much for making my life so much prettier I wear your dresses daily please consider it.”

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Posted 3 weeks ago

“What attracts me to Dolly and Dotty is the use of creative patterns . I’m not interested in plain colours, I like the statement pieces and these are what Dotty and Dolly’s dresses are. I love the at the dresses feel heavy like they r made from good quality fabric, the patterns are different, there are pockets!!! And they say it my body shape.”

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Posted 3 weeks ago

“Quick and excellent delivery. Very good fit and quality clothing. Fast response time for any questions and returns process very prompt. I look forward to ordering again in the future.”

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Posted 3 weeks ago

“I found Dolly & Dotty online approx 4 years ago and I have a full wardrobe full of dresses in various designs. Gorgeous dresses and fantastic customer service. I even wore one of the dresses on my wedding day during COVID which I still have and have the same dress in two other colours also.”

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Posted 4 weeks ago

“First time ordering from Dolly and Dotty, and the last. Item quality shocking for what you pay.”

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Posted 4 weeks ago

Dear Cassondra, Thank you for sharing your feedback with us. We’re sorry to hear that the fabric didn’t meet your expectations. This dress is made from natural cotton, giving it a lightweight and breathable feel, though we understand that it may be more prone to creasing. We use various materials across our range, aiming to cater to different customer preferences. Your comments are important to us, and we'll certainly take them on board for future designs. Please don't hesitate to reach out if you have any further concerns! Best regards, Dolly and Dotty

Posted 4 weeks ago

“Quick service, I placed my order and only 10 days later it was as on my door step in New Zealand!”

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Posted 4 weeks ago

“Beautiful another great dress I'm addicted to your dresses they are wonderful made me feel so good thank you”

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Posted 4 weeks ago

Dolly and Dotty is rated 4.8 based on 1,315 reviews