Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“There was a shipping issue which meant that the delivery was delayed by quite awhile, however Dolly and Dotty were very supportive and very helpful with continued updates. I can't fault their customer services at all. When the product arrived, it was absolutely beautiful, the dress is amazing, the fit is perfect, it's very well-made and the material is beautiful. I will definitely be ordering from Dolly and Dotty again.”

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Posted 6 months ago

“Sadly I've sent the hedgehog dress back as it was a poor fit. Usually, your sizes are great”

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Posted 6 months ago

Dear Sylvia, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 6 months ago

“Service was good, but the dress went down with quality. Paid the same price for dress and delivery (like...what?). But it would be okay, if the dress would be okay.”

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Posted 6 months ago

Dear Anna, We're truly sorry to hear about your recent disappointment with the fabric quality of the dress you purchased. Our fabric selection can indeed vary between designs, resulting in different thicknesses and textures. We genuinely apologize that the material of this particular design didn't meet your expectations, especially after your positive experiences with our previous dresses. Your feedback regarding the fit and fabric is crucial to us, and we'll strive to ensure consistent quality across all our designs. We also sent you an email and we're just waiting for your response so we can resolve this issue accordingly and in a timely manner. We value your loyalty and support towards Dolly and Dotty. If there's anything we can assist you with or if you have any further feedback, please feel free to reach out. Your satisfaction means a lot to us. Warm regards, Your Dolly and Dotty Team

Posted 6 months ago

“Efficient service. Super happy x”

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Posted 6 months ago

“Shipped super fast, no hassle”

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Posted 6 months ago

“Prompt delivery and perfect fit for my daughter. She can’t wait to wear the dress to her Spring Ball. Theme this year is the film ‘Grease’.”

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Posted 6 months ago

“Really good quality clothing and fast delivery. I ordered 2 dresses to try, initially with the intention of wearing once for a 50s party i was attending. Both dresses were gorgeous and I fell in love with both of them. I decided to only keep one as they are a little on the high end with price, but the dress i kept, i will wear time and time again. I wore it for the first time today and everone commented how beautiful it was. I will definitely purchase from Dolly and Dotty again.”

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Posted 6 months ago

“I adore this dress! A Perfect fit and it's got highland cows on! What's not to love!? I literally cannot wait to wear it to the wedding (admiting that about any dress is a miracle) Thank you so so much 😍”

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Posted 6 months ago

“Easy ordering, quick delivery, packed carefully”

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Posted 6 months ago

“LIKE! Thanks for The dress!”

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Posted 6 months ago

“Absolutely loved this dress usuall great quality and perfect fit I road 62MLS in it on my 1942 bike for a charity ride in London it was so comfortable”

Dolly and Dotty 5 star review on 6th May 2024

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Posted 6 months ago

“Quick. Everything ordered arrived.”

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Posted 6 months ago

“This was my first purchase from Dolly and Dotty. I’m going to my first retro event and I wanted a dress that looks nice but that is also comfortable. I cannot believe the choice of dresses on offer! The dress arrived very quickly. I will definitely be purchasing from Dolly and Dotty again.”

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Posted 6 months ago

“Love love love the prints! I like to wear dresses that have fun quirky designs on them. Dolly and Dotty never disappointed me. Great service and emails to keep me posted. Usually receive items before the expected time. Will come back for sure! Next dress I'm looking for.....baking and pie print? I'll keep checking back.”

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Posted 6 months ago

“As usual my purchase arrived promptly. I ordered underskirt bags they were great underskirt now not taking up half my wardrobe. So good I bought some for my friends. Thanks 😀”

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Posted 6 months ago

“Excellent service all around, prompt delivery and I got regular emails with delivery updates”

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Posted 6 months ago

“Quirky prints and flattering fits. What’s not to like?! And beeing a plus sized woman, I’m so glad that the sizing is also including - and with the help of the size chard, I could find the perfect fit for me.”

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Posted 6 months ago

“Quick service and delivery. Good value dress, quality, pattern and style. Went for actual measurements as advised on chat, could have gone a size down for a better fit. But will fold in waistband as don't wish to pay for postage for another order and return.”

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Posted 6 months ago

“Perfect go-to designs with a retro look.”

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Posted 6 months ago

“Excellent service, website really easy to navigate and my order arrived very quickly.”

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Posted 6 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews