Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“Great dresses. Great designs. Lovely fit. Quick delivery.”

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Posted 10 months ago

“Lots of choice, fast delivery, generous sizes and easy ordering”

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Posted 10 months ago

“Poor quality and terrible returns I still haven’t had my money back Avoid”

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Posted 10 months ago

Dear Lisa, We sincerely apologize for the inconvenience caused by the dress that didn't meet your expectations. Your feedback is valuable to us, and we'll certainly consider this for future improvements. We also checked and can confirm we still have not received your return, can you email us the return tracking number if you still have them so we can check further? Our email is sales@dollyanddotty.co.uk. If there's anything else we can do to enhance your experience or if you have further suggestions, please feel free to reach out. Your satisfaction is essential to us, and we appreciate your understanding. Thank you for sharing your thoughts with us. Warm regards, Your Dolly and Dotty Team

Posted 10 months ago

“I love dolly and dotty dresses- I've been buying them for years as they really suit my body shape”

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Posted 10 months ago

“I was so surprised to receive my dresses so quickly. The plaids are quality material and long enough for my tall frame. At a recent dance I received so many nice compliments. It moved quite well especially during turns. The flirty fifties dress comes to just above my knee so my crinoline is much too long but I can adjust. That fabric is thinner and will be cooler for the summer. So far I am very pleased with the dresses and the company. I’m sure I will be a repeat customer.”

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Posted 10 months ago

“So pleased with my dress. Arrived at the door the date it was promised.”

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Posted 10 months ago

“I love Dolly and Dotty dresses. There sizes are accurate and comfy. They look amazing and are fantastic quality! If I could I would buy all the dresses they make! Also, wanted to say a massive thank to Dolly and Dotty for their amazing customer service- I mananaged to originally order the wrong size and with one email they sorted and made sure I got the correct one. No fuss and got back to me really quickly. I could not ask for more!”

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Posted 10 months ago

“I'm in Europe, I bought a dress. Delivery took slightly longer than stated, but I expected that. It did arrive eventually (approximately in 3 weeks).”

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Posted 10 months ago

“Dresses are amazing and arrived in Australia very quickly”

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Posted 10 months ago

“Quick delivery, love the dresses, perfect fit, true to size.”

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Posted 10 months ago

“Hello fabulous frock I love it. Will be ordering another frock very soon ❤️”

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Posted 10 months ago

“Please with 2 of the dresses received one didn’t suit so sent back still waiting for a refund.”

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Posted 10 months ago

Dear Jennifer, We sincerely apologize for the inconvenience caused by the dress that didn't meet your expectations. We've already processed the refund for the returned dress, and it should be reflected in your account shortly. If there are any further concerns or need assistance, please don't hesitate to contact us. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Your Dolly and Dotty Team

Posted 10 months ago

“Lovely quality clothing. Quick deliveries. Excellent customer service.”

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Posted 10 months ago

“The dress is stunning. It’s a perfect fit and very flattering. The service was terrible initially and the dress took longer than I would have expected to arrive however eventually it was sorted out and I’m very pleased. I would consider using them again but would probably stay clear of preorders”

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Posted 10 months ago

“Amazing dresses and affordable. Dresses are really well made and fit wonderfully. And so much choice. Some really fun designs. Dolly and Dotty are my go-to shop and have my highest recommendation.”

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Posted 11 months ago

“Service was excellent - took a little longer than I expected to dispatch, but it's that time of year! Was a little surprised to watch the dress journey from the Netherlands but it got here in good time. I will definitely be buying from Dolly and Dotty again.”

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Posted 11 months ago

“Easy ordering, swift delivery and absolutely joyful purchases!”

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Posted 11 months ago

“Gorgeous dresses that fit very well.”

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Posted 11 months ago

“Excellent company copy. Excellent service. Use them often.”

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Posted 11 months ago

“First time in buying from Dolly and Dotty absolutely love this dress , wore it to a family gathering and everyone said how much they admired my dress 🥰love the style and quality and shall certainly keep my eye on this site and look forward to my next purchase .”

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Posted 11 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews