Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Fast delivery and well packaged.”

Helpful Report

Posted 9 months ago

“Really good communication and very helpful with any queries I had.”

Helpful Report

Posted 9 months ago

“The clothes ordered arrived quickly, even though we were international posting, the clothes were beautifully made and great fun to wear. Thank you for the excellent service.”

Helpful Report

Posted 10 months ago

“I have 8 Darlene dresses now, and I'm sure I'll get more. The fit is perfect, the style is awesome, and the various patterns and colours are wonderful. I get so much affirmation and compliments when I wear them, and I feel like a million dollars. Love this brand!”

Helpful Report

Posted 10 months ago

“Quick delivery , item as described ,”

Helpful Report

Posted 10 months ago

“Quick response to our order..... fast delivery of a quality product”

Helpful Report

Posted 10 months ago

“Bought 2 dresses, tess lace dress in navy and Elizabeth swing dress, both are excellent quality, true to size and look beautiful on, both dresses look timeless so I’m sure I will get to wear them time and time again, fantastic dresses for the price too, my new online store to visit for dresses , 5star +”

Helpful Report

Posted 10 months ago

“Nice company, customer service response was fast. Return would have been easier if there were instructions, or even an invoice, in the parcel.”

Helpful Report

Posted 10 months ago

“Beautifully made and shaped to suit me...lots of compliments”

Helpful Report

Posted 10 months ago

“Easy to use, quick to deliver, no complaints!”

Helpful Report

Posted 10 months ago

“Lovely quality dress outstanding delivery time”

Helpful Report

Posted 10 months ago

“I am so very happy with all my purchases from “Dolly & Dotty” my main Christmas present from my family (& treat to myself!) were four dresses to add to my wardrobe and I am so absolutely thrilled with them. The quality is amazing, the fit is perfect .. my hubby even did a “phwoar” noise when I put them on!!! … hahaha!! I love them all but my favourite of them is the “Billie Long Sleeved Book Print Flared Dress” it’s just beautiful & makes ME feel AMAZING when I’m wearing it! I love this brand and do mainly buy “book” related items as I am a school librarian so wear & enjoy them every day… but would love to fill my wardrobe with every style as coming out of the menopause & feeling “frumpy” wearing them they’ve made me feel awesome!!! More book prints please!!!”

Dolly and Dotty 5 star review on 4th January 2024

Helpful Report

Posted 10 months ago

“I love my dresses. They fit like a glove and I've had loads of compliments. I will be buying more soon.”

Helpful Report

Posted 10 months ago

“Always pleased with these designs and dress. Though in each style sometimes my size in them differs as different styles fit differently. So something to bear in mind when you purchase the different styles. Some are a bit more figure hugging than others. But they always make me feel good and look great .”

Helpful Report

Posted 10 months ago

“Sorry return item was too big”

Helpful Report

Posted 10 months ago

Hello Kim, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Please, post the product back to the following address, including a note to explain the reason for the return. You can write the order number on the letter if you no longer have an invoice or packing list. The return postal address is: Dolly and Dotty 134 Terringes Avenue, Tarring, Worthing, West Sussex, BN13 1JP, United Kingdom We aim to issue a refund or process exchanges within 7 days of receiving the returned item. Have a great day ahead!☀🌻 Kind regards, Your Dolly and Dotty Team

Posted 10 months ago

“arrived very quickly. better than expected. bought size large (am size 18) fitted perfectly. Material has a bit of stretch. very pleased with dress”

Helpful Report

Posted 10 months ago

“First order and I was worried but I needn’t have been! Delivery was so quick and my dress is stunning! True to size, lovely material and exactly as pictured. Will definitely order from dolly and dotty again!”

Helpful Report

Posted 10 months ago

“I returned it before Xmas and haven’t heard anything so I’m not really the best person to review it.”

Helpful Report

Posted 10 months ago

Dear Anthony, We sincerely apologise for the delay in communication regarding your refund. Rest assured, the refund was processed four days ago. Your input for a review is valuable, and we understand your situation. If you have any further concerns, please don't hesitate to reach out to us directly. Happy New Year! Best regards, Your Dolly&Dotty Team

Posted 10 months ago

“Very pleased with this dress. It's gorgeous. Very quick delivery too.”

Helpful Report

Posted 10 months ago

“Lovely petticoat so soft an just the colour I wanted thank you”

Helpful Report

Posted 10 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews