Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,317 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,317 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“I have a lot of Dolly and Dotty dresses and I love all of them on the odd occasion I have had a problem or had to return a dress for whatever reason it has always been dealt with promptly.”

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Posted 1 year ago

“Online order was easy and the delivery was pretty quick. I Love the dresses on this website and would buy from here again and recommend to friends.”

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Posted 1 year ago

“This was my first time ordering from Dolly and Dotty and I am so impressed. I will definitely be placing more orders and recommending Dolly and Dotty to friends. Thank you so much.”

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Posted 1 year ago

“Beautiful dress, fits so well. I always receive lots of compliments when I wear Dolly and Dotty dresses”

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Posted 1 year ago

“The dress was fine, but very poor customer service with the online messaging 'chat'. I ordered two dresses, the correct money for two dresses was taken from my account, but due to some sort of glitch only one dress was registered as ordered. I have received the dress that 'registered', and I have been in contact since then to try and get my second dress. No one has bothered to get back to me after the initial reply to my first message. I'm not very happy about this.”

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Posted 1 year ago

Hello Debbie, Sorry for any inconvenience caused and thanks for bringing this to our attention. We pulled up all the conversations you had (3 conversations since July 1) and we replied to them but for some reason you did not respond to us. We'll send you an email so we can help you further, we'll also attach the conversations you had so we know where to start the investigation. We hope to hear from you again soon!

Posted 1 year ago

“Their dresses are so beautiful and they always deliver very quickly!”

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Posted 1 year ago

“First I’ve tried these people. Have found them to be exceptionally well made and beautiful. They are true to size and I will be back for more when needed.”

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Posted 1 year ago

“Lovely vintage dresses , lots of choices.”

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Posted 1 year ago

“Great service and quality.”

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Posted 1 year ago

“I love the Dresses. They fit beautifully and look amazing when I'm wearing them. I've bought 3 dresses now. I also have a skirt which I wore for the first time yesterday. All the designs are unique and quirky just like me. I'll definitely be buying more in the future”

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Posted 1 year ago

“Found Dolly and Dotty last year whilst looking for a dress to wear to attend a wedding. Usually sceptical about ordering dresses online as worried about sizing, however could not have been more pleased when my first purchase, a Darlene dress arrived. True to size, ordered my usual size. Was delighted with the quality and the fit is so flattering. I now have a growing collection of dresses including Lily, Darlene, Annie and Poppy styles. Beautiful, well made, flattering dresses, hard to choose a favourite. Speedy delivery too.”

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Posted 1 year ago

“Love the clothes, happy to pay customs charges to buy them!”

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Posted 1 year ago

“Service was great, with plenty of styles and colours to choose from, I fell in love with the blue poker dot dress, I tried it on and it fits with a zip at the side for easy access, the dress is for a 50s themed party in August and I am so excited to wear it.”

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Posted 1 year ago

“Stunning fully lined dress and a beautiful fit. This dress makes me feel like a movie star it's so elegant. Customer Service was exceptional too”

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Posted 1 year ago

“Well made beautiful dress. Fitted well and made me feel great. Thank you”

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Posted 1 year ago

“I’m am so happy with my new dresses! 😍love the fabric, the fit! I live in canada and it ships fast! I will order again”

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Posted 1 year ago

“Excellent service and communication and the dress fit perfectly. Will be a regular.”

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Posted 1 year ago

“Nice quirky dresses, quick delivery good communication”

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Posted 1 year ago

“I have had many dresses from Dolly and Dotty their dresses are alway well made and comfortable to wear”

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Posted 1 year ago

“This dress fit great and looked really lovely when I wore it a few woman asked me where I bought it. I did say where I had got it and how well made and comfortable it is thank you so much Bridget Summers”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,317 reviews