Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: GEMINI HOUSE, 136-140 OLD SHOREHAM ROAD, Brighton, East Sussex
Rating: 4.79

4.8 Rating 1,316 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 10th November 2024

124

Anonymous

Anonymous // 01/01/2019

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“Wow! I love the dresses, they fit beautifully and customer service is excllent, you guys are my go to for dresses now!”

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Posted 6 months ago

“Very efficient company and very quick delivery!”

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Posted 6 months ago

“Dress is perfect. Material is good and it fit nicely. Rarely are todays dresses from cotton, it is the main reason to shop on your page.. keep up great work...”

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Posted 6 months ago

“Absolutely beautiful dress and perfect fit”

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Posted 6 months ago

“I was delighted with my purchase. I was nervous as to what the quality would be like with these petticoats. I had worried for no reason. They are wonderful. So full and soft. Lovely weight to them. So swishy and beautiful. I found them rather pricey but worth every penny. Gorgeous with my dresses or skirts. Feel divine in them. I hastily went online to leave a review but not sure I even processed it properly as I was so excited. Its been many years since feeljng that way about clothing. 100% committed to going back for more. Wonderful.”

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Posted 6 months ago

“the dress I finally bought is gorgeous (darlene). Fit was true to size. unfortunately the 2 garments I returned that didn't fit, although I followed instructions I never received my money back ! so disappointed”

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Posted 6 months ago

“Beautiful dress fitted exactly. Lovely colours and very nice material”

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Posted 6 months ago

“I love these dresses. They are so elegant and beautiful.”

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Posted 6 months ago

“The bags were just what I expected, quirky, well made and an ideal size. Love the dresses, recently bought the sailboat print dress, true to size as always, beautiful.”

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Posted 6 months ago

“First time i was buying from Dolly & Dotty, will def order more dresses!”

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Posted 6 months ago

“I'm so please with my purchase”

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Posted 6 months ago

“Sadly I am having to return the dresses, on one dress the zip at the neckline does not line up properly and the zip at the neckline of the other hasn’t been finished correctly. I love the styles, but think the workmanship could be improved. I am away from home so cannot review the returns procedure.”

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Posted 6 months ago

Dear Chrissie, We're sorry to hear about the issues with your dresses and understand how disappointing this must be. We appreciate your feedback and take your concerns about the workmanship seriously. We've sent you an email to assist you with the returns process. Please check your inbox for further instructions on how to proceed. Thank you for bringing this to our attention, and we look forward to resolving this matter for you. Best regards, Dolly and Dotty

Posted 6 months ago

“I ordered my chosen dress for a celebration in August so not had the pleasure to wear it for long 😁 however have to say so well made, the fabric is soft and flowing. When I tried it on I was delighted normally there's imperfections in sizes and I'm not normally 100% . This is the 1st time I've used Dolly and Dotty and will look there first for what I need thank you 🙏”

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Posted 6 months ago

“Love love love my dresses, they have pockets, they have beautiful prints and they fit very nicely :)”

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Posted 6 months ago

“Absolutely love mini beasts n bugs 🐞 so absolutely love this dress and the mint green 🪲”

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Posted 6 months ago

“Okay it may fit but bit tight on the back sorry if it's a disappointing review. It's tight”

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Posted 6 months ago

“Beautiful quality and fit.”

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Posted 6 months ago

“The strawberry dress is a very heavy stretchy fabric, especially for a summery looking style. I’ve returned it , 2 weeks ago but haven’t yet had a refund”

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Posted 6 months ago

Dear Jill, We sincerely apologise for the inconvenience caused by the dress that didn't meet your expectations. We've already processed the refund for the returned dress, and it should be reflected in your account shortly. If there are any further concerns or need assistance, please don't hesitate to contact us. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Your Dolly and Dotty Team

Posted 6 months ago

“A very pretty wearable dress, it is ideal for the 1940's D Day celebrations that I will be singing at and will be a useful summer dress afterwards 😀”

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Posted 6 months ago

“Dress is great quality and a good fit. I bought this for my daughter for ger school prom, dress and petticoat- she is very pleased and can't wait to wear it. She doesn't normally wear dresses but was attracted to the quirkiness of this mint green duck dress. We measured her using the size chart and ordered size 10 and is perfect fit.”

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Posted 6 months ago

Dolly and Dotty is rated 4.8 based on 1,316 reviews