Name: Dolphin Fitness
Rating: 2.53

“I ordered a jacket and leggings in February and they haven't sent it still. When I email them they don't respond. I am so mad at myself for not reading their reviews first!! My costly mistake!”

Dolphin Fitness 1 star review on 19th April 2022

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Posted 2 years ago

“I have shopped at Dolphin for a number of years and spent a lot of money and I have never had a problem or a late delivery,always spot on.”

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Posted 2 years ago

“I have ordered some products mid January. I had a message on 19th Jan that the order was sent out but I never received it. The tracking link states that I had received the order which I didnt. I sent at least 10 messages since then asking what they will do about it since I had paid for my order. If it got lost in the post then they can claim but I cant as I didnt send the packet. I had 1 apology saying they would address this issue but no replies since then. I find it disappointing to be ignored by this company when they could do something about the missing products. Certainly wont recommend them to anyone as such customer service shows lack of care.”

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Posted 2 years ago

“I am very surprised at the negative reviews here! I have bought from Dolphin Fitness for a number of years now and have never had a problem, including the time when I needed to add to an order, phoned and it was dealt with immediately. I always compare their prices and they are almost always cheaper than other (trusted) companies - I have just put in a £200+ order so I'll see what happens with that.”

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Posted 2 years ago

“I bought complete strength cream of rice. I noticed that the nutritional information was wrong. It states serving size 25g scoop. Per 100g serving 76.6g carbs. Per 50g serving 19.2g carbs. It should say Per 25g serving is 19.2g carbs. It states very low sugar but when I mixed it with water it was too sweet like it was loaded with sugar. I tried ringing them but they don't take calls and I sent them an email asking why the label was incorrect and I think it's a copy. I've got no reply after 1 week. So I'm know this is 100 copy. Be aware!!! When I'm next down there area I'll be popping into see them.”

Dolphin Fitness 1 star review on 5th January 2022

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Posted 2 years ago

“Ordered Cotswold dandelion root coffee. It arrived within three days. No problems at all. Contented customer”

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Posted 3 years ago

“Scam site. I had my money taken, £45. No delivery or answers to my messages. Heard other people say the same.”

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Posted 3 years ago

“EXCELLENT!! THEY SOLVED THE PROBLEM VERY QUICKLY ! I ordered from them first time and I am very satisfied. The economy package arrived faster than I expected. By mistake I received a vitamin with a lower IU content than I ordered. I sent them an e-mail and received a reply in a few hours. They apologised for the mistake and ordered a courier who just today collected the package of vitamins I had not ordered and I have just received a package with the vitamin I was expecting. Everything was done in 3 days ! I really like the way they dealt with the customer when there was a mistake and how quickly it was resolved.”

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Posted 3 years ago

“Ordered a box of Clif Bar Bloks. There should have been 18 in the box but there were actually only 15!! No response from them. Con artists!!!”

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Posted 3 years ago

“Placed my order not quite knowing what to expect after mixed reviews But everything was exactly as they had stated. The confirmation email came through straight after I had placed the order, followed by details of delivery and the parcel has just arrived EXACTLY as promised. Well done and thanks”

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Posted 3 years ago

“Ordered a sports watch almost 3 weeks ago and it still has not arrived! Still just says " order received " as it has done for almost 3 weeks! Worse than deliveries from China! Very disappointed as I thought I had ordered it in plenty of time for my main bithday gift last weekend!”

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Posted 3 years ago

“I am very disappointed as this was my first time ordering with this website and I was hoping the process would go as smooth as it does with bodybuilding.com. But I just received my order today and they have sent me the WRONG flavor! I ordered my usual Black Cherry and they have sent me Strawberry Kiwi!! I would send it back but I have already opened it. Needless to say, I will NEVER be using this website again. And I will either go back to bodybuilding.com or look for another alternative. First impressions count for me and I am not very impressed with these guys at all!! Tbh I don't normally even leave reviews. But I am so angry that I signed up especially just so I could leave my feedback! Not a great way of keeping new customers! I am now stuck with a pre-workout that I don't even like!”

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Posted 3 years ago

“Simply devastated by my purchase ... after almost 2 months of waiting I received 3 pieces of terrible quality, weak material, transparent and poorly made pieces ... disappointment defines ... DO NOT BUY, FLEE FROM THIS SITE”

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Posted 3 years ago

“Placed an order. Didn't arrive. They ignored many emails and phone calls. Eventually got my money back through VISA chargeback. How they still get custom is a mystery. Are the favourable reviews made up? AVOID”

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Posted 3 years ago

“Terrible service .. Shocking customer service . Still waiting my refund”

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Posted 3 years ago

“During the first lockdown I couldn't get hold of my usual moisturiser and Dolphin Fitness had some in stock. since then I've ordered several times for various products and all have arrived within the specified time and well packaged. I've used the free and the standard delivery and been happy with both.”

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Posted 3 years ago

“Went to order Reflex whey isolate (micro) protein as discount supplements no longer stock the micro filtered only standard whey, anyway all was well until I clicked on the discounted products they were offering along with the purchase, that's when the red flags started going up at a rate of knots!!! Every additional promotional extra was all dated June 2020 July 2020 yes they were all 6 months out of date. Best before june 2020 etc ...etc which brought me straight here, I've never swerved checkout so fast!!! I've been stung before and I vowed never ever to let it happen to me ever again, always read reviews first no matter how tempting the price is. I will just buy gold standard whey or gold standard whey isolate , the product I was going to purchase was reflex 2.2kg for £45 but trust me it's worth paying £15 more for the about the same quantity and quality , so i will buy gold standard for around the same price with 2 grams of protien less per serving or the isolate it works out 15 quid more but I will have to order x2 at 980 grams so its 460 grams less but trust me it's worth every last Penn if it means not getting screwed over it's still far less than holland and barrett which I usually use when they have offers on which is handy for buying in store so no need to wait, Bottom line is shop at discout supplements of holland and barrett even home bargains if it's just whey protein but avoid this disorganised shambles of a company with all the signs it's ready to close down at any second trust me, it's worth taken the time to read the very latest reviews it will save you all the unnecessary stress.”

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Posted 4 years ago

“DONT buy from this company, I am really disappointed with the service of dolphinfitness team I had placed an order for the NOW Foods NOW Ultra Omega-3 + Vitamin D3 but they dispatched me the wrong product NOW foods Ultra Omega 3, once I received the product I told them that this is wrong product and tell them they have to send me correct product, I had provided all details of correct product as per my order confirmation emails but they still send me the wrong product again and argued I had ordered it, when I argued that you had send me the cheaper product and you must refund me the difference they told me that I am wrong and stop replying to my emails.”

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Posted 4 years ago

“DONT buy from this company, I am really disappointed with the service of dolphinfitness team I had placed an order for the NOW Foods NOW Ultra Omega-3 + Vitamin D3 but they dispatched me the wrong product NOW foods Ultra Omega 3, once I received the product I told them that this is wrong product and tell them they have to send me correct product, I had provided all details of correct product as per my order confirmation emails but they still send me the wrong product again and argued I had ordered it, when I argued that you had send me the cheaper product and you must refund me the difference they told me that I am wrong and stop replying to my emails.”

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Posted 4 years ago

“Great experience, accidentally ordered the wrong product. Emailed them for a returns number. Same day reply. Sent products back & 're ordered correct items. All sorted within 4 days including receipt of correct items.”

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Posted 4 years ago

Dolphin Fitness Reviews