Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant! We live in Lincolnshire England, and it arrived within a week. Every other company over here were blaming covid for delivery times of between 3-4 weeks. Donaghy brothers kept their word. A lovely company to deal with.”

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Posted 3 years ago

“I used them a couple of times and to be honest they are good. Thank you.”

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Posted 3 years ago

“Delivery was quicker than promised and goods arrived in good condition. I would deal with Donaghy Bros again.”

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Posted 3 years ago

“Excellent service. Fast delivery and good value for money. I would definitely shop here again.”

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Posted 3 years ago

“Superb service from start to finish. When I enquired on the phone about availability of a certain Neff oven the gentleman couldn’t have been more helpful. The online ordering process was easy and the communication about the order and delivery was excellent. Pricing was very competitive too. Thanks for everything.”

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Posted 3 years ago

“I have no problem with Donaghy Bro, they were very helpful with my order. My problem lies with the delivery company, ArrowXL. On making the order with Donaghy Bros, I paid for the item to be delivered and fitted, on arrival at my house, ArrowXL Driver said he was not trained in fitting the Miele washing machine. I’m therefore asking Donaghy Bros for a refund in regards to the fee that I paid for having the washing machine fitted please. Yours, Mr C Ogarro.”

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Posted 3 years ago

Hello Cameron Many thanks for your 5 star review of Donaghy Bros, its very much appreciated. We will certainly investigate the issue with the courier and the install and will of course issue a refund if this service was paid for and not fulfilled. Kind Regards Donaghy Bros

Posted 3 years ago

“Very friendly and helpful service. They kept in contact all the way to delivery. The item was delivered on time and as promised. Would definitely recommend.”

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Posted 3 years ago

“Donaghy Bros, in particular Richard, were an absolute dream to deal with. I would have no hesitation in recommending them. My Stoves cooker and hood arrived last week and they look perfect and were exactly what I wanted.”

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Posted 3 years ago

Many thanks for your review Michelle, we're pleased to hear you had a great shopping experience with us! We'll certainly pass on your thanks and feedback to Richard. Kind Regards Donaghy Bros

Posted 3 years ago

“What a pleasant surprise it was to find Donaghy Bros when we were searching for a replacement double oven. They had the model we wanted at a very competitive price. We did wonder if they could deliver it, as they said, within 10 days to our home in Suffolk and true to their word it arrived on time. We were kept well informed about it’s progress and very satisfied with the delivery team who happily placed it where I needed it for installation. Will certainly visit Donaghy Bros again when looking for electrical equipment and recommend them to others. Thank you”

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Posted 3 years ago

Hello Alan Many thanks for your 5 star review - we're certainly glad you found us! We look forward to your next shopping trip to us and of course very much appreciate the recommendation to your family and friends also. Kind Regards Donaghy Bros

Posted 3 years ago

“Great price much cheaper that larger electricity stores .plus didnt have to wait very long on it arriving.”

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Posted 3 years ago

“A very helpful and efficient company. Would not hesitate to use them again or to recommend”

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Posted 3 years ago

“Ordered my kettle online. It was very easy and quick.”

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Posted 3 years ago

“I was very impressed when I ordered two Neff ovens and I received an email to say that these were not in stock but they could offer me an upgrade for the same price. So we then took delivery of two ovens that each cost £90 more than our original choices - amazing customer service and these were delivered quickly too.”

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Posted 3 years ago

“Really pleased with your service and comunication throughout including delivery. Well done.”

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Posted 3 years ago

“Very quick delivery, excellent customer service. No problems at all.”

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Posted 3 years ago

“Bought a cooker from them had to send it back as the courier they use delivered it in a terrible state, was not going to risk opening it, it looked as if it had been dropped from the back of the wagon. Now waiting a refund. I will say that it was a good price and delivery was quick.”

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Posted 3 years ago

Hello Neil, Once again please accept our apologies regarding the delivery of your goods in such an unsatisfactory state. As discussed as soon as this was reported we arranged for the item to be returned and have processed your refund. We will be investigating the matter further with our courier and are extremely disappointed in the quality of their service on this occasion. Kind Regards Donaghy Bros

Posted 3 years ago

“Hi All, I want to congradulate you on an extremely efficient service. I placed an order yesterday morning which was delivered at lunch time today. I was kept informed each step of the way and I am bursting to recommend Donaghy Bros to everyone I know. Thank you so much, you are all appreciated. Kindest regards, Roisin Kelly-Cunningham”

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Posted 3 years ago

Thank you so much for your lovely review Roisin! We're delighted you're so happy with the service and are going to recommend us. Best Wishes Donaghy Bros

Posted 3 years ago

“I cannot praise Donaghy Bros too highly - I bought a Smeg range £400 cheaper than any other supplier and the service and communication was excellent from purchase right through to delivery with charming and helpful assistance on the telephone. I should say we are in Essex, England, but this didnt cause problems or additional costs. absolutely delighted with the experience and will be back for all my major electrical purchases - and spreading the word to all my friends! thank you so much x”

Donaghy Bros 5 star review on 18th October 2021

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Posted 3 years ago

Hi Fiona Thank you for your lovely review. We're delighted to hear that you had such a great experience with Donaghy Bros, as a family run independent business we pride ourselves on delivering an excellent customer shopping experience. We look forward to welcoming you back as a repeat customer and thank you for the offer of recommending us to you family and friends! Kind Regards Donaghy Bros

Posted 3 years ago

“Excellent price. No messing with the delivery. Definitely going back to them”

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Posted 3 years ago

“Very impressed. Easy to navigate website, fast delivery, what is there not to like!! Would definitely buy from donaghy bros again.”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews