Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

Write Your review

Tell us how Donaghy Bros made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy to do business with. great service from start to finish”

Helpful Report

Posted 3 years ago

“I had a great experience. We ordered our dishwasher (we live just outside London) and it arrived as described - on time and in perfect order. We did have a problem with the dishwasher - nothing to do with Donaghy Bros - and have been able to return it for a full refund. We had a really good customer service experience too. I don't normally leave reviews but I saw some very unhappy people on here that almost put me off buying from Donaghy Bros, so thought I'd add my positive experience, both the purchase and return.”

Helpful Report

Posted 3 years ago

Thank you, we really appreciate you taking the time to leave this review, we have a great customer service team and are pleased to hear you received a full refund for the dishwasher and had no issues with the return process. We hope to welcome you back as a repeat customer in the future. Kind Regards. Donaghy Bros.

Posted 3 years ago

“Super easy transaction, fringe freezer delivered next day”

Helpful Report

Posted 3 years ago

“I haven't received the tumble drier. I haven't heard from the company which is supposed to be delivering it. How am I supposed to rate Donaghy Bros? You should ask for a review once the service (from the customer's viewpoint) is delivered, not half way through the process.”

Helpful Report

Posted 3 years ago

Our apologies for the timing of the review request, this is an automated process and in your case was obviously not appropriate if the delivery had not yet taken place. We will review this internally. If you are still not in receipt of your item can you please contact us via websales@donaghybros.co.uk or 028 295 40001 and we will endeavour to resolve this for you asap. Kind Regards, Donaghy Bros.

Posted 3 years ago

“Very professional and friendly service. Provided everything specified and on time. After sales first class and would highly recommend.”

Helpful Report

Posted 3 years ago

“Just beautiful customer service and etiquette. I would definitely recommend them in the future.”

Helpful Report

Posted 3 years ago

“Good service, easy to order, clear communication about the delivery and flexed the delivery date for me. Would recommend.”

Helpful Report

Posted 3 years ago

“Ordered a new dishwasher from Donaghy Bros at a good price. Their sales guys were really helpful and organised a delivery within 5 days and it turned up on time. Couldn't ask for more.”

Helpful Report

Posted 3 years ago

“Very happy with all services, order was delivered in 2 days as promised, no issues.. Thank you”

Helpful Report

Posted 3 years ago

“Excellent price, easy and very polite service. Can recommend and would use again.”

Helpful Report

Posted 3 years ago

“Most impressed. Great communication and sound delivery. The driver was most helpful and my machine is top notch. Thank you all!”

Helpful Report

Posted 3 years ago

“Polite customer service. Quickly respond to my concern and fast delivery. The product is packed to the highest standard. I recommend this store even this is away from England. The store that you can’t trust and offer quality services.”

Donaghy Bros 5 star review on 20th July 2021

Helpful Report

Posted 3 years ago

Thank you for your great review, we're pleased to hear you had a great shopping and delivery experience with us. Enjoy your new product. Kind Regards, Donaghy Bros.

Posted 3 years ago

“Great service, fast delivery, good communication with customer”

Helpful Report

Posted 3 years ago

“Good communication, excellent service would definitely recommend Donaghy Bros”

Helpful Report

Posted 3 years ago

“Had a problem with my new American fridge, the manufacturer were a little slow to react, and tried to fix the issue twice, but Donaghybros.ie were exceptional, the delivery company they use unfortunately leave a lot to be desired ( first delivery) but the second delivery driver who dropped my new refrigerator was an absolute gent and very helpful”

Helpful Report

Posted 3 years ago

Thank you for your 5 star review Larry,, we're pleased to hear all issues with your new American Fridge Freezer are now addressed. Please feel free to send us through more info on the delivery company issues however and we will investigate further - you can contact us at websales@donaghybros.co.uk. Kind Regards.

Posted 3 years ago

“Coffee grinder arrived quickly and is a good bit of kit! Much improved coffee flavour with fresh ground beans. Very pleased with my purchase.”

Helpful Report

Posted 3 years ago

“I had a problem with my Dishwasher and the problem was resolved very quickly with no quibbles.”

Helpful Report

Posted 3 years ago

Thank you for your review, we have a great Customer Services team and we're glad we were able to resolve the issue with the dishwasher for you. Kind Regards, Donaghy Bros.

Posted 3 years ago

“I was very pleased with the service. I bought a Dyson Vacuum and it was the most competitive price I could find. It was delivered with no additional charges even though I live in England and came in 2 days. Excellent service and I would definitely use Donaghy Bros again.”

Helpful Report

Posted 3 years ago

“Excellent service, couldn’t fault them, delivery men were very pleasant”

Helpful Report

Posted 3 years ago

“The Dyson fan was the cheapest price online, and was in stock. Item arrived quickly and as promised. Happy customer”

Helpful Report

Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews