Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such speedy delivery - and for free too! So much so that it enticed my 90 year old mother to make her very first online transaction on her new smart phone and ordered the same product, which was exactly as ordered and delivery as speedy.”

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Posted 2 years ago

Hello Marj Thank you so much for this lovely 5 star review, we're delighted that you & your Mum had a great online shopping experience with us! Kind Regards Donaghy Bros

Posted 2 years ago

“Bloody brilliant, arrived next day product is perfect, the sales lady was very quick and made sure the leaf blower was sent out that day. perfect supplier please use this Company”

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Posted 2 years ago

“Great service. Good communication. Item was delivered, unwrapped by delivery team and we both checked to confirm no damage. Oh and delivery team took away the vast amount of packaging.”

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Posted 2 years ago

“Excellent service highly recommend this company”

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Posted 2 years ago

“Good and prompt delivery although the box was very bashed up when it arrived. Obviously a problem with the delivery company. Thankfully the contents appear undamaged and are working ok.”

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Posted 2 years ago

Hello Mia We're sorry to hear that the box was damaged in transit, thank you for the photo - we will raise this with our third-party delivery team. Glad to hear the item was undamaged but if you need any further assistance please don't hesitate to get in touch with us via info@donaghybros.co.uk. Kind Regards Emma

Posted 2 years ago

“I am very dissatisfied with Donaghy Bros. I ordered a Miele appliance costing more than £1000, which arrived damaged and with a broken glass door. Now it seems that replacement is not considered and I have to wait for Miele to approve and make a repair”

Helpful Report

Posted 2 years ago

Hello Philip We're very sorry to hear that your Miele appliance arrived damaged. We are investigating how this happened. Our Service team have been in touch with you directly to discuss the matter further. They have also booked repair with a Miele engineer. Kind Regards Donaghy Bros

Posted 2 years ago

“my experience with this company was 100% positive, from purchase to delivery and customer service, first class.”

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Posted 2 years ago

“Went to the store to purchase a food mixer. Great friendly service in a very impressive store. Great price and to top it all a free gift. I’ll be back.”

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Posted 2 years ago

“Huge range of products, fantastic prices and lightning fast delivery!!!! Will definitely be back!!!”

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Posted 2 years ago

“Good e-commerce, keen pricing and efficient delivery. Thank you,!”

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Posted 2 years ago

“item was cheaper here than anywhere else no problem ordering online and was delivered on time well packaged too well pleased with service”

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Posted 2 years ago

“Fantastic service five star at every level Thank You”

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Posted 2 years ago

“Unfortunately the item supplied was damaged and I am at present waiting for it to be uplifted and a new one supplied, hence not five stars. I don’t believe the problem of the damaged item was the fault of Donaghy Bros and have been satisfied with their dealing of it so far.”

Helpful Report

Posted 2 years ago

Thank you for your review Catherine, we appreciate your understanding. Things do go wrong sometimes but as your item was supplied in an unsatisfactory condition we are happy to uplift it and supply a new one to ensure full satisfaction with your shopping experience with Donaghy Bros. Kind Regards

Posted 2 years ago

“When Donaghy Bros came up online I knew nothing about them! I rang them and placed an order at a very reasonable price and the oven was delivered from Northern Ireland to me in London, with no delivery charges within 7 days. Excellent Service!”

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Posted 2 years ago

“I had not heard of Donaghy Bros until I was looking for a Dyson vacuum cleaner. I chose the Animal 2 but could find in no where in the UK. However Donaghy Bros came up on google I hesitated to buy as I had not heard of them and they were based in Ireland. I read some glowing reviews and took the plunge. Glad I did because I got what I wanted at a slightly cheaper rate and it arrived within 4 days. Now that’s what I call service”

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Posted 2 years ago

“Price and delivery both excellent.”

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Posted 2 years ago

“I bought an electrical kitchen blender from Donaghy. The purchase was excellent in all aspects. The price was good, the despatch was prompt and well packed, and transit rapid. (From order to recipt, Northern Ireland to eastern England, four days including a weekend!) I had one occasion to contact the firm and received prompt and very friendly attention. Five stars and no qualifications!”

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Posted 2 years ago

“What a superb transaction. You couldn't beat the exceptional service, would highly recommend.”

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Posted 2 years ago

“Donaghy Bros were fantastic in every way! I purchased a cooker from John Lewis which they failed to deliver in the middle of a kitchen renovation. Donaghy Bros responded to emails quickly regarding stock, a smooth transaction and fast delivery. Could not recommend them highly enough. Thank you :)”

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Posted 2 years ago

“Product as advertised and received in a timely manner. Great service.”

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Posted 2 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews