Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service ,prompt delivery.”

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Posted 2 years ago

“Quick friendly service”

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Posted 2 years ago

“Fantastic product superbly packed, shipped over in 3 days, and outstanding customer service from start to well after delivery from JP.”

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Posted 2 years ago

Many thanks for your 5-star review Chris, we pride ourselves on outstanding customer service and will certainly pass on your great feedback to JP. Best Wishes Donaghy Bros

Posted 2 years ago

“Service second to none,”

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Posted 2 years ago

“My toaster arrived soon after ordering, well packed and in perfect condition. This was the cheapest online retailer for the Smeg toaster, so If I'm looking for another small electrical purchase I will definately return to Donaghy Brothers.”

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Posted 2 years ago

“Very happy with my Rocktanium sauté pan which was a very good price. Donaghy Bros kept me up to date with the progress of my order and delivery was quicker than expected. I would definitely use this company again.”

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Posted 2 years ago

“Excellent and prompt delivery of two fabulous products Thank you”

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Posted 2 years ago

“Very good service from order to delivery in just one week thanks”

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Posted 2 years ago

“I was very pleased with my order and quick delivery from Donaghy. They were also very helpful when I contacted them with a question about my delivery. DPD were not so good as they delivered to the wrong house on the first attempt. Fortunately they got it right at the second attempt.”

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Posted 2 years ago

“Great pricing. Quality product. Fast on time delivery. Five star🌟”

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Posted 2 years ago

“Bought a Smeg mixer as a Xmas present arrived on time but no feedback yet as it’s a gift. Would use Donaghy again good service”

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Posted 2 years ago

“Wonderful Support and communication from buying my stove to delivery and support to setting it up. Cannot fault Donaghy bros. Especial thanks to Laura and Heather for all their help.”

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Posted 2 years ago

Thank you Pauline, that's great to hear and we shall pass on your feedback to Laura and Heather also. Best Wishes Donaghy Bros

Posted 2 years ago

“Great service - you did exactly what you said you’d do; and you even gave me (and met) a one hour window for delivery.”

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Posted 3 years ago

“Donaghy Bros, were the only supplier that I could find who had stock of both the Oven and the Hob that was required for my Kitchen Build in February 2022. The items were ordered and despatched through a 3rd Party delivery agent. The oven when delivered had been damaged in transit, Donaghy were contacted and various e-mails were exchanged regarding the damage. The advice was that the damage was only cosmetic and did not affect the use of te oven, but a replacement would be provided. Unfortunately the company were unable to source a replacement, and as a result arranged a partial refund as way of an apology for the 3rd party damage. The result was acceptable and the case has been closed to my satisfaction. I am now just storing the oven and hob in my front room waiting for the kitchen fitters to start work.”

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Posted 3 years ago

Thank you for your review, Richard. It is certainly very disappointing that your oven was damaged in transit but we will always try and find a solution that guarantees customer satisfaction where possible and we are pleased to hear this was the case. Best wishes with your kitchen build. Kind Regards Donaghy Bros

Posted 2 years ago

“Fast delivery, good price, I’m happy”

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Posted 3 years ago

“Super fast delivery”

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Posted 3 years ago

“Rapid time from order and lots of comms”

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Posted 3 years ago

“Excellent service throughout, arriving safely three days after I placed my order.”

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Posted 3 years ago

“Perfectly good! The carrier (ArrowXL) were also on time and friendly.”

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Posted 3 years ago

“Great product a ta good price with speedy service.”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews