Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RECENTLY PURCHASED A FRIDGE FREEZER. VERY PLEASED AND HAD EXCELLENT SERVICE”

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Posted 3 years ago

“Donaghy Bros unfortunately were not able to supply. However, I commend their honesty. They advised the product they had in stock was damaged, and proceeded to provide a full refund within a few days of cancelling the order.”

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Posted 3 years ago

Thank you Alexander, we really appreciate this review. We aim to delivery top class customer service and will always be upfront and honest in our advice to customers. We're sorry we were unable to fulfil your order this time but hope we can be of assistance in the future. Kind Regards Donaghy Bros

Posted 3 years ago

“Everything went as it should. Delivery on time with two very helpful delivery men. The cooker does what it should (so far). I Would recommend Donaghy Bros, I had a small query and they responded quickly to sort it.”

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Posted 3 years ago

“The ordering process and delivery of the fridge/freezer was very efficient.”

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Posted 3 years ago

“Recently purchased 2 ovens from Donaghy Bros are I am totally satisfied with the purchase and the fitting of the ovens”

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Posted 3 years ago

“Great service, secure payment and fast delivery”

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Posted 3 years ago

“Good value, delivered promptly”

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Posted 3 years ago

“Friendly and knowledgable staff. Delivery turn up very quickly.”

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Posted 3 years ago

“Excellent service - very fast delivery!!”

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Posted 3 years ago

“Good price and quick delivery. Communications were a bit confusing though: I was told delivery was going to be delayed, then on the same day as that message, the goods arrived with only a couple of hours notice for me to get home. There was no tracking facility either.”

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Posted 3 years ago

Hello, we're sorry for any confusion caused. We are advising all customers that deliveries outside of Northern Ireland MAY be delayed due to courier issues with HGV staff and fuel disruptions, however where possible we will try to ensure swift delivery within the stated timeframe. Thankfully in your case your goods were not delayed but we shall certainly speak with our couriers regarding the lack of notice you received. Thank you for shopping with Donaghy Bros, we hope you will return to our website again in the future. Best Wishes Donaghy Bros

Posted 3 years ago

“Delivery of my Belling cooker was efficient. The oven light was not working and we had to replace the bulb. Cooker looks good and cooks well. I hope that it wil lgive me good service as my previous Belling did for 16 years.”

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Posted 3 years ago

“A very professional and efficient service - great prices !”

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Posted 3 years ago

“Really great service in every area, easy ordering,. amazingly speedy delivery. A great experience, definitely 5 star without doubt. Thank you.”

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Posted 3 years ago

“Many thanks for prompt service and great value !”

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Posted 3 years ago

“I spoke to customer services who answered the phone, I got to speak to a human. I order the cooker, it was delivered within the 5 days. It arrived as described and undamaged. It was a good price, there was one cheaper website but their delivery was 10weeks not 5 days.”

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Posted 3 years ago

“You have been very attentive. I am still awaiting delivery of the freezer, which you have now told me will be after the 29th October.”

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Posted 3 years ago

“Usually look to the big retailer when buying appliances, however, Donaghy Bros were competitively priced with quick delivery. Ordering online was a straightforward process with Order confirmed quickly and delivery scheduled. I needed to reschedule so a quick email to their office and immediately rescheduled. Delivery drivers contacted me when on their way and we’re right on time.. Would highly recommend”

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Posted 3 years ago

Thank you Jennifer for your 5 star review, we pride ourselves on competitive pricing and excellent customer service and it's always good to receive customer appreciation and feedback on this. Also great to hear you had an excellent delivery experience and we hope to see you return to shop with us online in the future. Best Wishes Donaghy Bros

Posted 3 years ago

“The mixer was a good price and arrived very quickly A+ for service from Donaghy Bros”

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Posted 3 years ago

“Arrived quickly and best price around.”

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Posted 3 years ago

“All I can say is I am totally impressed with the service I have received (twice now) from Donaghy Bros. The speed of delivery and efficiency of their procedures should get them 10 stars, not just 5.”

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Posted 3 years ago

Wow - we love this review and thanks for the offer of 10 stars Graham - much appreciated! Kind Regards Donaghy Bros

Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews