Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

Write Your review

Tell us how Donaghy Bros made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i received my a Smeg Mixer very fast delivery all looked good but after i opened it the inner box was crushed in one corner when this box was opened one of the components was broken i contacted online purchase sept the response fast i asked could i keep the mixer as it was all working fine they have sent to smeg to get replacement part very pleased with their customer care this is when you really know if a company is good when they can deal with a problem without a fuse”

Helpful Report

Posted 2 years ago

Hi Janice Thank you for your review and apologies once again for the damage to one of the components in your Smeg mixer. We have an excellent team here at Donaghy Bros and are glad to hear that our Customer Service team acted swiftly to resolve this issue for you. Best Wishes Donaghy Bros.

Posted 2 years ago

“Supplied clear information on the product. Dispatched very well packed and was able to trace until received. Transport staff were also very obliging. Would certainly use Donaghy Bros. again.”

Helpful Report

Posted 2 years ago

“excellant service all dealt with very smoothly and within a fortnight”

Helpful Report

Posted 2 years ago

“The price of the Dyson vacuum was competitive and the delivery was prompt. What more can you ask for.”

Helpful Report

Posted 2 years ago

“Exceptional service! I called ahead to ensure the appliances I needed were in stock as shown on the website which they were. Ordered them straight away and they arrived exactly as communicated and on time. Well done!”

Helpful Report

Posted 2 years ago

“Excellent service and arrived sooner than expected.”

Helpful Report

Posted 2 years ago

“Very good service Received appliance within 3 days and item was cheaper than 2 of the other big stores in N.I.”

Helpful Report

Posted 2 years ago

“Delighted with my purchase with excellent speedy service and delivery,”

Helpful Report

Posted 2 years ago

“Very efficient, good communication and helpful delivery drivers.”

Helpful Report

Posted 2 years ago

“I already have. E. Hunt”

Helpful Report

Posted 2 years ago

“Excellent customer service and swift delivery. I would highly recommend”

Helpful Report

Posted 2 years ago

“Excellent service.Thank you.”

Helpful Report

Posted 2 years ago

“Excellent service and price. What more do you need? Would definitely use again”

Helpful Report

Posted 2 years ago

“Fantastic service, ordered a dyson and the order was received in a couple of days by dpd tracked all the way .”

Helpful Report

Posted 2 years ago

“Very good service despite difficulties with delays in deliveries due to shortages still received the item I'm good time. Very helpful support team”

Helpful Report

Posted 2 years ago

“Wouldn’t recommend, toaster arrive damaged I sent an email, no response.”

Helpful Report

Posted 2 years ago

Hello, we're very sorry to hear that your toaster was damaged in transit, if you could please email us a photo along with your order number to info@donaghybros.co.uk we will investigate for you. Kind Regards Donaghy Bros.

Posted 2 years ago

“Visited Donaghy Brothers, Kilrea today for the first time. What an unexpected pleasure it was. I was surprised by size of the store and the wide array of brands available and with two in store demonstrations happening there was a real buzz about the place. The staff couldn’t have been more helpful both retail staff and warehouse staff where I picked up my purchases. A very pleasant experience overall and I will certainly be back.”

Helpful Report

Posted 2 years ago

Dear Susan Thank you for your lovely review. We're really glad you enjoyed our Beat the Rush event and all the product and cookery demos. Great to hear you will be back shopping with us again and thank you for your business to date! Kind Regards Donaghy Bros

Posted 2 years ago

“After being let down twice by bigger stores I was dubious about ordering from (overseas)! Brilliant! Although there was a slight delay I was kept informed all the way. Highly recommend.”

Helpful Report

Posted 2 years ago

“Great service reasonably priced and very efficient. Great company would recommend them 100%”

Helpful Report

Posted 2 years ago

“I was surprised how quick you were from me putting in my order and me receiving my purchase. Brilliant. 👍”

Helpful Report

Posted 2 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews