Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were delighted with the very short order/delivery time...many thanks for the excellent service.”

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Posted 2 years ago

“Thankyou very much for the lovely friendly service - terrific”

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Posted 2 years ago

“A pleasure to do business with, very helpful and professional. Great customer engagement.”

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Posted 2 years ago

“Very good customer service ordered vacuum cleaner online delivered 3 days later great company to deal with Thank you very much Donaghy brothers”

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Posted 2 years ago

“Always great service. Quick and professional delivery.”

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Posted 2 years ago

“Got nice confirmation of order. Delivered when they said it would be and delivery driver contacted prior to delivery. Would definitely use this company again. Excellent service.”

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Posted 2 years ago

“Dyson v7 absolute was Out of stock everywhere even Dyson. Found it in stock at Donaghy brothers and ordered on line. Everything ran smoothly and item arrived within 5 days, excellent all-round service from our friends across the water . You read so much stuff about goods and delays due to BREXIT from Ireland but our delivery to the North East near Middlesbrough went smoothly and in our opinion very quick with no delays whatsoever. We are very happy with our purchase and the Dyson is performing as expected. A big big thank you to everyone at Donaghy brothers and a Merry Xmas.”

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Posted 2 years ago

Thank you Stuart - we very much appreciate your review and kind feedback and would like to wish you a Merry Christmas too :) Kind Regards Donaghy Bros

Posted 2 years ago

“Good price, good delivery A little surprised it wasn’t wrapped in cardboard. But arrived un-damaged. Maybe it’s a deliberate ‘being green’ and using less packaging. Thanks it’s a great product Sheena”

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Posted 2 years ago

“No item to buy, this is not the first time of buying from these guys to be told once the monies have been taken, sorry not available, not good enough….”

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Posted 2 years ago

Hello Chris We apologise for the disappointment caused, it would appear there has been a technical error whereby we have processed your order only to realise that we did not have the item in stock. We trust you were issued with a swift refund? Best Wishes, Donaghy Bros.

Posted 2 years ago

“Still waiting to hear about my order placed on 28th Nov 2021”

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Posted 2 years ago

“I made a mistake with my order but a quick call to the help line put things right”

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Posted 2 years ago

“easy to order and delivered as advised”

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Posted 2 years ago

“Really good price, excellent service and communication would happily recommend.”

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Posted 2 years ago

“Excellent price ON TOP OF EXCELLENT SERVICE. Had never heard of them BUT FOUND ON SEARCH ENGINE THAT THEY SOLD WHAT i WANTED CHEAPER THAN ANYWHERE ELSE. Bought with a credit card for safety but the item arrived promptly .”

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Posted 2 years ago

“Ordered item they took my money then 2 days later told me they didn't have it in stock.”

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Posted 2 years ago

Hello David We apologise for the disappointment caused, it would appear there has been a technical error whereby we have processed your order only to realise that we did not have the item in stock. We trust you were issued with a swift refund? Best Wishes, Donaghy Bros.

Posted 2 years ago

“Delivery in time and product reasonably priced”

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Posted 2 years ago

“Very speedy delivery and product matched the specifications.”

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Posted 2 years ago

“Very good service. Delivery came quick and in good condition. The vacuum is perfect”

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Posted 2 years ago

“Dealing with Donaghy Bros was easy on the whole. I had a problem with my delivery, it was delivered to the wrong address (not Donaghy Fault), but it took numerous phone calls to the delivery company and then Donaghy to get it sorted out, and it was. My real grumble is when a representative says that they will get back to you, and they don't! Hence more phone calls! A replacement was sent within a week. Thank you Donaghy Bros, particularly Lucinda.”

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Posted 2 years ago

Hello Andy We apologise for the inconvenience you encountered with your delivery and will be raising this with our delivery company. Thank you for your kind feedback regarding our customer service however and we will pass on your thanks to Lucina. Best Wishes Donaghy Bros.

Posted 2 years ago

“quick delivery of the DYSON V15 and love it - great suction for cordless and picks up hair easily.”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews