Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site to use . Prompt and safe delivery. Very pleased with my upright animal ball dyson. Thankyou”

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Posted 2 years ago

“From the first time I contacted Donaghy's, I received a very pleasant, informative and helpful person. Although the delivery was delayed they were honest, rebooked and made the delivery on a day/time that suited. I would highly recommend dealing with Donaghy's and will definitely return. Thank you for your service.”

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Posted 2 years ago

Thank you Irene, we really appreciate your review. Deliveries can sometimes be delayed at busy periods and thank you for your understanding on this. Best Wishes Donaghy Bros.

Posted 2 years ago

“Good quality staff and good price, just delivery could be quicker and should write that day will come 🙃”

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Posted 2 years ago

“Excellent speedy service at a great price”

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Posted 2 years ago

“Satisfactory transaction all round; perfect packaging, prompt delivery and product reasonably priced. Thank you”

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Posted 2 years ago

“Passed off delivery. Would not help and delivery when "paid" for was terrible. 83 yo lady left with un-wrapped freezer and upset. I was not there as I thought I'd paid for a 2-man delivery which delivers and un wraps”

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Posted 2 years ago

We're very sorry to hear this feedback and if our couriers have not fulfilled their obligation of removing the old packaging we would be more than happy to offer a refund. Please contact our dispatch department to arrange this via websales@donaghybros.co.uk. Our apologies for the upset that has been caused and we will raise this matter internally with them to ensure standards are met going forward. Kind Regards Donaghy Bros.

Posted 2 years ago

“KitchenAid Artisan Premium stand mixer. I’m very happy with my new stand mixer and more happy by the great customer services over the phone! Thanks”

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Posted 2 years ago

“Pleasant staff member very helpful in my purchase of washing machine”

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Posted 2 years ago

“Well priced item and delivery drivers were helpful and polite.”

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Posted 2 years ago

“Super fast delivery and was kept updated. They had a product available that was sold out in most Uk stores near me, was a bit skeptical at first due to it being my first purchase with them but honestly nothing to worry about. Overall great service!”

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Posted 2 years ago

“Bought a Beko tumble dryer from Donahue Bros as they were one of the very few suppliers who had stock (uk shortage). Absolutely no issues, kept us updated and delivered to Yorkshire exactly when they said they would. Great service.”

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Posted 2 years ago

“Very happy with my purchase. It arrived with 7 working days and I received updates throughout as to what stage of the process my order was at.”

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Posted 2 years ago

“Good customer service. Competitive prices. Pleased with purchase.”

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Posted 2 years ago

“Very happy with ease of purchase and delivery time, products currently bought for a new build so I cant check quality until installed in the new year but complete satisfaction with the process. Thanks once again”

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Posted 2 years ago

“10/10 for service. Delivery on time and as promised 👍”

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Posted 2 years ago

“Goods ordered and delivered as promised. Smooth transaction.”

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Posted 2 years ago

“Very straightforward to purchase, delivery on time and no issues”

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Posted 2 years ago

“Actual Box was slightly damaged on the corners and smugged and it seems this item was opened before and repacked again .”

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Posted 2 years ago

Hello Vishal We're sorry to hear that your box was damaged, if you can send us photos through to service@donaghybros.co.uk quoting your order number we will investigate how this has happened. Kind Regards Donaghy Bros

Posted 2 years ago

“I have received excellent service from Donaghy Bros, including after-sales assistance. Highly recommended.”

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Posted 2 years ago

“Service couldn’t have been better”

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Posted 2 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews