Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with my purchase . Very helpful, kind and polite staff. Delivery service on time. Highly recommend Donaghy Bros Thank you and I'm looking forward for another purchase from you”

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Posted 3 years ago

“Great quality TV and quick delivery!!”

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Posted 3 years ago

“Arrived very quickly well packaged very pleased .”

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Posted 3 years ago

“I bought a Dyson V10 absolute,It is without any doubt the most powerful cordless on the market and am very pleased with its performance. I looked on for the best deal and Donaghy Bros was the best price ,I had my doubts coming from Northern Ireland with the post and eu problems ,But I shouldn’t have it arrived quickly and was well packaged so would recommend and will buy again from them without any hesitation.”

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Posted 3 years ago

“One of the best customer services that I have ever experienced. Every email been answered, so and every phone call. They replaced faulty product straight away. Heather, thanks again for your help.”

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Posted 3 years ago

“Excellent service, very helpful answering queries in advance of purchase, friendly approach. Excellent value and prompt delivery. Definitely will use them again.”

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Posted 3 years ago

“Simple ordering process and quick delivery”

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Posted 3 years ago

“Very quick delivery for the item I wanted”

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Posted 3 years ago

“Bought a Dyson V7 animal. Lowest price found, free swift delivery. Good communication. I would buy from this retailer again.”

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Posted 3 years ago

“As described fast postage out as well plus they were the cheapest price thank you.”

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Posted 3 years ago

“Excellent! Very pleased with my purchase and with the efficient manner in which the transaction and delivery was made. Thank you.”

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Posted 3 years ago

“Helpful with query regarding purchase of a gas cookerPersonal thanks appreciated. Satisfied customer”

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Posted 3 years ago

“Very helpful, great communication right up untill item was delivered. Thank you”

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Posted 3 years ago

“Good company to deal with. Delivered what I asked for, without any issues. Will definitely recommend to others and personally buy from them again.”

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Posted 3 years ago

“Fast delivery and god price”

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Posted 3 years ago

“Awesome. Arrived much faster than expected, great price. Despite being an online transaction it feels like a super friendly retailer to do business with.”

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Posted 3 years ago

“good value, good service”

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Posted 3 years ago

“Ordered and paid for a Bosch washing machine on 6/3/2020.A few days later I got an e-mail to say it was out of stock even though it was still being advertised on your website.Very annoyed so went elsewere.Was hoping to buy an oven and hob but bought it elsewhere too.”

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Posted 3 years ago

Hello Catherine We take every care to ensure that our website reflects accurate stock levels but unfortunately in this scenario there was a slight delay in which this error occurred. We see your original order was placed online on the 4th March and we emailed you 12 minutes later to advise that regretfully we had oversold on that particular model having sold the last one just minutes beforehand. We advised that we had more coming in a couple of weeks’ time or could offer a similar alternative which could be delivered the next day. While you had initially said you were happy to wait for the machine to be restocked, we understand this order was then cancelled which we processed quickly for you. All communication regarding the error was almost instant, we offered the choice to wait on new stock, to purchase an alternative machine or a refund. While we understand your disappointment, I hope you would agree that there wasn’t much more we could have done in this scenario. If you would like to discuss the matter further please don't hesitate to contact Heather in our customer services department on 028 295 40001. Regards, Donaghy Bros

Posted 3 years ago

“They are really efficient and helpful prompt delivery”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews