Name: Done.
Rating: 4.04

“I was able to get back on my treatment plan while being off for several months due to the pandemic. This improved my life.”

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Posted 4 years ago

“Wow, what can I say? Done has truly excelled in every sense, and has provided me with some of the best medical care I've ever received in my life. Where to start? Price: The initial fee was an excellent value, and was actually significantly less than I would have paid if I had elected to seek treatment through a local mental health practitioner and used insurance etc. Provider: My provider was hands-down one of the smartest individuals I've ever met. Here I had been struggling with this issue my whole life, but she knew EXACTLY what I was talking about when I described my symptoms and what I'd struggled with all of these years. I believe she is licensed in 6+ states and has been treating ADHD for decades. She did a wonderful job of explaining her observations, potential treatments, and the risks and benefits of each treatment. She was very frank with me when it came to deciding which treatment was best, but she never once attempted to make any treatment decisions "for me". I can honestly say she helped me feel like I was a partner in my treatment, and that healthcare decisions were in my control. As an adult, being treated so well really went a long way towards making me feel at-ease about seeking treatment for something that I've been needlessly embarrassed about for my entire life. I've never met any healthcare provider that knew their stuff quite like the provider I've found with Done. Support Team: Done has a WONDERFUL support staff. They were incredibly quick to respond to any concerns I had. In fact, I had to reschedule an appointment last-minute, and they really went the extra mile to make sure I got an appointment that would work for my busy schedule, and were so understanding about the whole thing. Member Support: Done's member portal is really awesome. They reached out within 2 days of my initial appointment to make sure everything was going okay. The medical records for my initial visit were also available in their portal within 15 minutes or so of my appointment. My prescription was also called in quickly, which I appreciated. All around, I admit I was skeptical, but Done has truly helped me feel like I was in control of my own life for the first time in my entire life. I feel so much more optimistic about the future, and I can't thank the entire team enough for everything they've done.”

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Posted 4 years ago

“From the initial scheduling to the completion of my first session the entire process was seamless. This is truly a unique platform that helps people who need it, get help, in a time where it is incredibly difficult to get an in person appointment. Being in NYC for over 5 years, it has always been a struggle to find a practitioner to help due to the overwhelming population density, but Done was able to fix that for me.”

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Posted 4 years ago

“Your FUTURE self will thank you! I was very hesitant to get treated, as I thought this might become addictive but the more I researched this topic the more I became aware of the negative impact it can have in your life if not treated properly. I'm very grateful that I decided to give Done a chance to help me with my ADHD and cannot be more thankful for the impact it's having in my life so far.”

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Posted 4 years ago

“I'm so happy that I found Done when I did! Going back to college after almost ten years was hard enough. Doing it in the middle of a pandemic seemed impossible. My ADHD symptoms (poor time management, disorganization, trouble focusing) were making it really hard to succeed in my classes. I've never sought treatment for my ADHD, partly because of stigma and partly because finding a provider is really stressful, not to mention expensive. I'd been seeing advertisements for Done on instagram, and I checked it out on a whim. It turned out to be one of the best decisions I've made. The process of making an appointment was simple, and I was able to get an appointment the next week. It was also much less expensive than the traditional experience would have been without insurance. My provider, Resheda House, was empathetic and SO helpful. We went over my treatment plan, and she made sure to explain everything in detail, but in an easily understandable way. It felt like we were working together to figure out something that would work. I honestly can't recommend Done enough. I finally feel like I'm managing my ADHD.”

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Posted 4 years ago

“Done stepped in when I needed them most. I was struggling and needed help but had not found a provider I felt comfortable taking to yet. When I found this service, and saw how user friendly and supportive the team was, I knew it was the right fit. I immediately found a consultation time that worked into my schedule, without a wait, and was matched with a provider fit for my needs. The same day I received the treatment necessary to improve my life! Not only this, but I have received multiple check in emails and support. I feel deeply taken care of and I am so thankful for Done!”

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Posted 4 years ago

“Overall, Done has given me great service so far! I booked a next-day appointment and received a prescription that same day. The provider was super informative and talked me through all my treatment options and their risks/benefits. Two things I would like them to improve on is the initial payment system and the prescription system. For my initial payment, I put the wrong zip code and my appointment was cancelled 30 minutes after I booked it and answered their intake form. I had to go back and double check everything and redo the form – it would be better if they had you update the payment instead. I was also confused as to when/how I could get my prescription, as there wasn't a clear notification on the membership website that it was ready for pickup. (There's an email telling you your treatment plan is ready, but that was ambiguous). I had to call CVS to check. Overall, still an excellent experience. I'd recommend Done to anyone struggling with ADHD.”

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Posted 4 years ago

“Discovering Done was the answer to my prayers! As a new mom dealing with life in our current season, I found myself really struggling to manage my ADHD. I really felt I would benefit from working with a provider who truly understood ADHD and Done offers exactly that! My provider, Kelly, is compassionate and understanding and has worked with genuine care to help me find the right treatment for my needs. The service is super convenient and professional and I love that I can work with my provider from the comfort of my home. Done has been a huge blessing amidst the 2020 chaos we are all experiencing right now!”

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Posted 4 years ago

“Good service! I was able to get an appointment in about a week. My provider was kind and helpful. Price is extremely reasonable and certainly cheaper than going to a psychiatrist or CRNP in person. Medications were mostly paid through my insurance (”

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Posted 4 years ago

“I had previously tried to schedule an appointment with a doctor in my area, but when they rescheduled me for 10 more days out I decided to look for ADHD help elsewhere. I was able to schedule an appointment for only two days out which was extremely helpful and convenient. My doctor was super nice and even allowed me to start on the medication I had said I wanted to try when filling out my initial forums. The monthly cost is very reasonable in my opinion for all the features you're given, such as the ability to contact your doctor any time you need or to have a prescription transferred. I was even sent a text a week into being on my meds with a link to a "checkup" forum, that allowed me to report how I was doing and any side effects I had to my doctor. Based on how great my experience with Done has been I'm sure it will continue that way :)”

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Posted 4 years ago

“I am so incredibly happy that I found this service, I recently graduated from college which is where my previous psychiatrist is located. I was nervous to have to go through the process of finding a psychiatrist because new patient appointments usually have longer wait periods and sometimes I would call offices and never hear from them which was quite frustrating. Throughout the searching process I found Done. I no longer have to leave my house to attend in person visits and it is overall cheaper than what I was paying before. My provider (Iman Hines) is absolutely spectacular and made me feel extremely comfortable and you can really tell how passionate she is about what she does and overall has a glowing / warm personality that leaves me in a better mood than before my visits. The service itself is very user friendly and done will send you email and text reminders for upcoming visits which is very helpful. The best thing is that you can even schedule an appointment for the next day (my first appt was schedule the day after I signed up and for anyone who has seen a psychiatrist before usually they are booked for 3+ weeks out) Only thing I wish is that I found this service sooner!”

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Posted 4 years ago

“I've been too afraid to seek help in the past because of the negative stigma. However, the providers at Done are welcoming and open to hearing your story. My provider taught me that the combination of ADHA and depression can focus on repetitive negative thoughts. I highly recommend Done if you want help with judgment-free treatment”

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Posted 4 years ago

“When I came across the ad on Instagram, I followed the account for a good month or two before actually trying the service. Then I took a leap of faith the other day and submitted the forms, paid the fees, and set my appointment with Mrs. Shabnam Rahimi. At first, I was not sure if she would be able to help me and make this process easy but she went above and beyond by listening to my concerns and my hopes regarding this service and she MADE it happen! I've had such a positive experience with her and this service that I can't help but make a review and say thank you for this service.”

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Posted 4 years ago

“As someone who struggles with anxiety, being able to get in touch with a mental health professional without having to leave my house is a godsend. I have been to brick and mortar places before and it’s always a 30-40 minute drive, an uncomfortable wait in the waiting room, and an astounding price tag. With Done, I booked my first appointment with the click of a button and was able to fit my appointment in directly after work since I didn’t have to factor in drive time. My provider was friendly and easy to talk to and she made sure to explain the treatment plan and when we would follow up. I will continue using this service and have already recommended it to friends and family.”

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Posted 4 years ago

“Recently my situation was such that I needed to seek this type of service. I did lots of research and checked out a couple different companies who offer this novel approach to medicine. Done had the best review and the best price so I decided to book the initial consult appointment. I was nervous because this is mental health related, and it's also tele-medicine which is something I've never experienced before. First: Signing up and choosing a provider and appointment time is extremely easy and intuitive. I got to pick the provider I wanted from many choices. All of them had appointment time slot available within the next couple days. I got an appointment for two days after signing up for the service. The provider was AMAZING. Instantly I was not nervous anymore and she made me feel very comfortable. She and the support staff were compassionate, caring, considerate, and most importantly made me feel listened too. They heard what I said and what I needed and were there to help me. I am so glad I picked Done to address my needs, it was so worth it! I am already feeling better and am looking forward to my follow up.”

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Posted 4 years ago

“Done. has provided a simplified solution to those who need ADHD support. I was pleased with the efficiency and pricing structure of the services. It was easy to get an appointment. I have met with my provider a few times now, we have spent a good amount of time coming up with a solution that works well for myself and lifestyle. My provider was certain to walk through many details / scenarios so we could properly assess my needs and goals. In comparison to going through my health insurance and meeting a therapist at a brick and mortar location, this has been worth every penny. Simple, cost-effective, and supportive.”

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Posted 4 years ago

“Completely changed the game. I no longer have to take time off and travel to doctors. I don’t have to pay crazy $250+ fees for specialists every three months. The whole process was not only quick but super easy all the way through meeting my doctor. You do need to prebook appointments every month or whenever you see your doctor in advanced bc it does fill up quickly but virtual appointments make it so much easier and im able to do it from the comfort of my own home and not miss a day of class/work. My insurance covers my medication, now all i pay is their monthly dues which aren’t that much at all. At first not knowing Done and it being a blossoming company, I was hesitant but I’m pleased with their customer service and will confidently say I’ll be a done customer for life.”

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Posted 4 years ago

“Done first is a great telemedicine service for those with ADHD. I felt that my provider went over every option with me after doing a thorough analysis of my medical background. It was easy and I felt like I was really listened to. I've recommended it to friends in lieu of long visits to psychiatrists office because you can do your appointments and follow ups in the comfort of your own home. The membership portal is so easy to access!”

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Posted 4 years ago

“Very good experience so far. I like the idea of handling doctor appointments of this nature through an online platform. The flexibility of the platform is great for people who are very busy like myself. The monthly subscription fee is reasonable for what it includes. I look forward to more of the same great customer service and easy of use that I have experienced thus far. Hopefully this platform is a long term option for their patients. My provider specifically was very kind, understanding and helpful.”

Helpful Report

Posted 4 years ago

“Very good experience so far. I like the idea of handling doctor appointments of this nature through an online platform. The flexibility of the platform is great for people who are very busy like myself. The monthly subscription fee is reasonable for what it includes. I look forward to more of the same great customer service and easy of use that I have experienced thus far. Hopefully this platform is a long term option for their patients. My provider specifically was very kind, understanding and helpful.”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Done. Reviews