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Done. Reviews

4.0 Rating 340 Reviews
76 %
of reviewers recommend Done.
4.0
Based on 340 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Done. Reviews

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Done. 1 star review on 6th January 2024
Zach
Done. 1 star review on 6th January 2024
Zach
Done. 1 star review on 28th December 2023
Anonymous
Done. 1 star review on 19th November 2023
Todd Schafer
Done. 1 star review on 2nd November 2023
Jessica Braden
Done. 1 star review on 11th October 2023
Valdemir Goncalves Junior
Done. 1 star review on 27th September 2023
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
There are some imperfections like being switched from one provider to another or not being able to choose the time for a consultation sometimes. But overall it's an amazing service, the providers actually listen to your concerns and try to tailor the treatment to your specific needs.
Helpful Report
Posted 8 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 8 months ago
Great customer service, fast response from the company and the doctors!
Helpful Report
Posted 8 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Posted 8 months ago
Thorough and efficient. Easily accessible therapists. I'm happy with the quality of service that is provided.
Helpful Report
Posted 8 months ago
Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.
Posted 8 months ago
Good app but some glitches / bugs that need to be fixed.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 8 months ago
Medical professionals are polite, delivery is fast. I have had zero issues over the past two years.
Helpful Report
Posted 8 months ago
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
Posted 8 months ago
I've been working with Done for a few years now and their customer service is always timely and their representatives are friendly and professional. The couple of issues I've had were taken care of swiftly. As a plus, I really like the provider I work with! She is always available to meet with, ask questions, and discuss things that are going on in my life that impact my mental health and abilities. Thank you, Done!
Helpful Report
Posted 8 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 8 months ago
I've been working with Done for a few years now and their customer service is always timely and their representatives are friendly and professional. The couple of issues I've had were taken care of swiftly. As a plus, I really like the provider I work with! She is always available to meet with, ask questions, and discuss things that are going on in my life that impact my mental health and abilities. Thank you, Done!
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 8 months ago
Everyone is friendly and punctual. I have never had to wait for over a day to hear from my provider.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 8 months ago
Have been using the service for 3+ years. Very easy to get an appointment scheduled, never any issues getting my prescriptions filled, and the team is fast at answering questions. Pricing is reasonable, and have never had issues with customer service. Highly recommended!
Helpful Report
Posted 8 months ago
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
Posted 8 months ago
I’m thankful for DONE. I am from Washington State where I never had a problem having my primary doctor write my prescription. When I moved to Florida a couple of years ago, I couldn’t find any doctor to write my prescription. That’s when I did some research and found DONE online. The process was easy to setup an account and get my prescriptions.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 8 months ago
Great service that makes it getting treatment a simple process without all the hassle.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 8 months ago
Provider really listens and treats adhd without judgement! Done makes it easy to schedule appointments and has a ton of availability for us unorganized ADHD folks! DONE has been amazing for me!
Helpful Report
Posted 8 months ago
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
Posted 8 months ago
They have been so helpful always. Very convenient to be able to meet online whenever I need to. They are quick to respond to help requests too!!
Helpful Report
Posted 8 months ago
We are honored to be able to provide relief for people seeking high-quality, convenient and effective care. We believe that everyone should be given access to the resources to set them for success - please reach out for help at any time.
Posted 8 months ago
When my provider had no availability for the month, Done worked hard to find me a new provider to accommodate my schedule in a timely manner. If I ever have any issues I schedule a call with support and have it resolved within 2-3 biz days.
Helpful Report
Posted 8 months ago
We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 8 months ago
Fast shipping, responsive and great customer service.
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 8 months ago
Overall, Done. has significantly improved my daily functioning and happiness. I highly recommend them to anyone seeking effective ADHD treatment!
Helpful Report
Posted 8 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Posted 8 months ago
I highly recommend. They've made sure for last three years that I would get full continuity of care and support with pharmacies, clinicians, paperwork, insurance etc. They are extremely responsive and uniquely suited to assist with the very specific struggles of receiving proper care for ADHD. Will never switch. Thank you so much.
Helpful Report
Posted 8 months ago
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
Posted 8 months ago
Easy and convenient
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 8 months ago
Really great service since I became a patient. Always had an inkling that something could be done to help and I discovered Done at the right time in my life. Easy and discret. The only slight annoyance in my experience is a tad more transparency and the occasional switch of providers, which is reasonable. Overall great service and I have recommended to friends and family.
Helpful Report
Posted 8 months ago
We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see this positive review. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
Posted 8 months ago
Generally helps with insurance and getting your prescriptions in. Easy enough online interface. Support is generally helpful.
Helpful Report
Posted 8 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Posted 8 months ago
Done. is rated 4.0 based on 340 reviews