Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.96

“I have ordered Donna Bella tape ins and used their replacement tape for 10+ years. SOMETHING HAS CHANGED! The tape does NOT stick at all. My clients fell out in one day! When I called they would not do anything for me other than told me to send it back so they can evaluate them. I even tried to use the replacement tape on them to see if that worked better but that was a complete fail too. Very disappointing and frustrated with their customer service also. I feel like they absolutely know that they changed their product and are acting as if everything is the same. Won’t be ordering from them again!”

Helpful Report

Posted 1 month ago

Hello Michele, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 month ago

“The color was a little different than pictured. The extensions seem to be great quality though.”

Helpful Report

Posted 1 month ago

Thank you for sharing your review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order. Please reach out to us with any concerns at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“This is my favorite hair of all the extensions I’ve tried. They can be reinstalled many times if you take care of them. Highly recommend. The remover solution has changed somewhat since last ordering and I was disappointed with this blue solution that I received.”

Helpful Report

Posted 2 months ago

Thank you for sharing your review of your recent purchase, Valerie! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at with concerns or questions at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“They are great just don’t raise the price on them.”

Helpful Report

Posted 2 months ago

Thank you for sharing your review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“Absolutely perfect! Stunning!this is my 2nd attempt at hair extensions, your hair did not disappoint! It looks so natural & beautiful, can NOT tell I have extensions at all!”

Helpful Report

Posted 2 months ago

Thank you for sharing your 5-star review of your recent purchase! We are thrilled to hear that you are loving your hair extensions! Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“I feel like the newest hair I received feels different than previous hair.”

Helpful Report

Posted 2 months ago

“My item didn't arrive on time and when you have a set appointment it cancels it. And if you wear extensions it's heart breaking”

Helpful Report

Posted 2 months ago

“Love, love, love my new hair! This is was my first purchasing Donna Bella and I’m very pleased with my purchase.”

Helpful Report

Posted 2 months ago

Thank you for sharing your 5-star review of your recent purchase with Donna Bella Hair, Margaret! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“I was having a hard time ordering on line & had amazing customer service from the lovely lady helping me on the phone. Looking forward to working with your company Thanks Liz”

Helpful Report

Posted 2 months ago

Thank you for sharing your 5-star review of your recent purchase, Jennifer! We are thrilled to hear that you are so pleased with your order and our customer service. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“I order goods for 87$ and invoice to Germany come for 211$ !!!and I must to pay bigger tax Why did you make it ?!?!”

Helpful Report

Posted 2 months ago

Hello Yuliia, Thank you for sharing your feedback. We're sorry to hear about the issues you've encountered with duties and taxes on your recent order. We understand that these additional costs can be frustrating, and we apologize for any confusion or inconvenience caused. Please note that customs duties and taxes are determined by the destination country’s regulations and are beyond our control. We always strive to provide clear information regarding potential extra charges during the checkout process, but we understand that these fees can sometimes be unexpected. If you have any further questions or need assistance with this matter, please don’t hesitate to reach out to our customer service team at info@donnabellahair.com. We’re here to help and will do our best to ensure a smoother experience in the future. We appreciate your understanding and value you as our customer.

Posted 1 month ago

“I like the quality and quantity of each bundle.”

Helpful Report

Posted 2 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“The hair matched my head perfectly and I absolutely love it. it holds curls just how I want which is nice considering my hair never wants to hold curls”

Helpful Report

Posted 2 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 1 month ago

“The weft I got is to thin. But I like the tape in extensions.I want to return the weft but I opened it. I want to get a volume weft instead”

Helpful Report

Posted 2 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 1 month ago

“I returned my initial purchase today, but ordered a replacement last night. The first purchase was just the wrong color. I did email your customer service and spoke to an extremely helpful and kind person named Sky. I sent pictures to them and got their advice as to which hair color they thought would suit me best. I’m excited to receive the new selection and think it’s going to be perfect!”

Helpful Report

Posted 2 months ago

Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Donna Bella Extensions!

Posted 1 month ago

“Not loving, actually sent back for refund. Hair seemed nice quality it was just way too much to blend naturally with my thin hair.”

Helpful Report

Posted 2 months ago

Hello Beautiful! We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

“So far, I’ve been very pleased with Donna Bella. From the shopping and ordering experience, the shipping, the prices, and the costumer service. I will continue to use Donna Bella for all my needs!!!”

Helpful Report

Posted 2 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 1 month ago

“Great product There was a time where the bonds were not as good quality. Thankfully they seem back to normal now”

Helpful Report

Posted 2 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“Love the hair”

Helpful Report

Posted 2 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“Great products but last time I ordered there was alot of stuff I needed out of stock I usually like ordering everything I need all at once to save on shipping so it was a bummer that what I needed was out of stock.”

Helpful Report

Posted 2 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 1 month ago

“Long strands with waves were way more than needed. 22" long. It was a waist of hair and money”

Helpful Report

Posted 2 months ago

Hello Carol, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Donna Bella Hair Reviews