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Donna Bella Hair Reviews

4.0 Rating 195 Reviews
73 %
of reviewers recommend Donna Bella Hair
4.0
Based on 195 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

Write Your review

Anonymous
Anonymous  // 01/01/2019
You are constantly out of stock on dark brown deluxe halos. I had to buy one that is way way longer than what I need only to have my hair dresser cutoff some length that I shouldn’t have had to pay for. I’ve been waiting months for them to restock.
Helpful Report
Posted 1 month ago
Easy to access and look for professional tools. First time ever ordered any product plus hair! Master Cosmetologist over 20 years and this is the best hair I’ve ever worked with. It is 100% the best quality! Thank you.
Helpful Report
Posted 1 month ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 1 month ago
Love the hair extensions
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Posted 1 month ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 month ago
Very helpful customer service!
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Posted 1 month ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 month ago
Best quality hair I’ve purchased fast delivery too very happy with my hair can’t wait when it’s time to get new ones 🫶
Helpful Report
Posted 1 month ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 1 month ago
Great product but there wasn’t anyway to expidite the shipment.
Helpful Report
Posted 1 month ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 1 month ago
I've been using DB hair for about a year now and have been very pleased with the training and customer service. The shipping is a lot slower than other suppliers I've worked with and I feel like the quality of the hair I've gotten a few times wasn't as great as it has been.
Helpful Report
Posted 1 month ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 1 month ago
Awesome c
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Posted 1 month ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 month ago
The quality of hair is amazing. Keratin tips are my favorite. They’re lightweight and easy to install. I recommend having someone help install the hair if you’re a DIY girl, the step by step videos offered are a great tool for installing and removing safely.
Helpful Report
Posted 1 month ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 1 month ago
I rated my experience low due to the fact that I was VERY disappointed that you no longer carry the flat tip extentions ! I previously had called a reprecentative reguarding them and she was not very friendly or knowlegable and would not offer a discount when I had to order the I Link insteed. I wish your company would have let your customers know ahead of time ! I did purchase a bundle of the I link ....and I do wish you would carry the flat tips again!!!!! Very disappointed! I did not even get my email answered so I made a call.
Helpful Report
Posted 1 month ago
Hello Melissa, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 month ago
Love the updated website. However, I’m disappointed in learning your company is doing away with the sale of the flat tip extensions!
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Posted 1 month ago
Website is horrific to use. Ordered incorrect hair due to the constant back and forth of not being able to view products, inability to remove things, not able to see complete order when finalizing payment. It’s awful, recent changes made to website made it worse.
Helpful Report
Posted 1 month ago
Hello Martha, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 month ago
Exellent services. I always use the Donna Bella hairs because they look very natural and produce an abudant hair.
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Posted 2 months ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 1 month ago
Well, I haven’t gotten my product yet and immediately reached out through phone and email and still have not gotten a response. It’s sending me wrong items and now I’m going to have to wait even longer to get the correct ones.
Helpful Report
Posted 2 months ago
Hello Erica, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 month ago
Beautiful quality hair. Been wearing my taxes in for about a year now. I love this product.
Helpful Report
Posted 2 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 1 month ago
I had an incredibly disappointing experience with Donna Bella hair extensions. After following all the proper procedures, I ended up with painful, itchy red bumps on my scalp during the removal process. Despite providing evidence of the issue, including a video, they denied my refund request. I've been wearing hair extensions for over 10 years and have never encountered such a terrible reaction. The quality of these extensions was far below what I expected, especially for the price, and their lack of customer support and refusal to take responsibility only made things worse. I would not recommend Donna Bella to anyone looking for quality hair extensions or reliable service.
Helpful Report
Posted 2 months ago
Hello There, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 month ago
great experience.
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Posted 2 months ago
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 month ago
Unfortunately I haven’t received my package so I can’t say how the hair is. FedEx has been withholding it with no updates. I had to reorder hair to get it in time for my client :( disappointed in fedex
Helpful Report
Posted 2 months ago
Hello Taylor, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 month ago
Hair matted after 2 weeks
Helpful Report
Posted 2 months ago
Hello Elizabeth, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 month ago
My order got canceled.
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Posted 2 months ago
Hello Julie, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 month ago
Donna Bella Hair is rated 4.0 based on 195 reviews