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Donna Bella Hair Reviews

4.0 Rating 207 Reviews
71 %
of reviewers recommend Donna Bella Hair
4.0
Based on 207 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

Write Your review

Anonymous
Anonymous  // 01/01/2019
Wonderful hair! Color match is spot on.
Helpful Report
Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 month ago
Best quality, I am a stylist and use this hair on mh clients and just purchased for myself!
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
Good hair 100% recommended
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
The color matched perfect with my hair color.
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
Love them!! Match perfectly and very soft hair.
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
Excellent service
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
I’ve ordered hair from Donna Bella for years. I’m a professional hairstylist. I’ve seen the quality go down quite a bit. The bundles of hair have gotten smaller. They used to be 20g now they’re 17g for the 18 inch. The Silicone beads do not hold their color and wear off and turn to silver metal. My clients have started complaining that their hair does not feel as full and about the beads unfortunately have switched to another company. They have also raised their prices a lot! Very disappointed.
Helpful Report
Posted 2 months ago
Hello Emily, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 2 months ago
This screen is black. Cant see what I’ writibg
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Posted 2 months ago
Your rep was excellent
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
The product is great. But trying to order is zero. I finally was able to find my color match. I was so excited that I was able to find it but ordered the more expensive! I immediately tried to cancel but couldn’t . I tried calling waited 10 minutes and was hung up on !!!
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Posted 2 months ago
You are constantly out of stock on dark brown deluxe halos. I had to buy one that is way way longer than what I need only to have my hair dresser cutoff some length that I shouldn’t have had to pay for. I’ve been waiting months for them to restock.
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Posted 2 months ago
Easy to access and look for professional tools. First time ever ordered any product plus hair! Master Cosmetologist over 20 years and this is the best hair I’ve ever worked with. It is 100% the best quality! Thank you.
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Posted 2 months ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 2 months ago
Love the hair extensions
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
Very helpful customer service!
Helpful Report
Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
Best quality hair I’ve purchased fast delivery too very happy with my hair can’t wait when it’s time to get new ones 🫶
Helpful Report
Posted 2 months ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 2 months ago
Great product but there wasn’t anyway to expidite the shipment.
Helpful Report
Posted 2 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 2 months ago
I've been using DB hair for about a year now and have been very pleased with the training and customer service. The shipping is a lot slower than other suppliers I've worked with and I feel like the quality of the hair I've gotten a few times wasn't as great as it has been.
Helpful Report
Posted 2 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 2 months ago
Awesome c
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Posted 2 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 2 months ago
The quality of hair is amazing. Keratin tips are my favorite. They’re lightweight and easy to install. I recommend having someone help install the hair if you’re a DIY girl, the step by step videos offered are a great tool for installing and removing safely.
Helpful Report
Posted 2 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 2 months ago
I rated my experience low due to the fact that I was VERY disappointed that you no longer carry the flat tip extentions ! I previously had called a reprecentative reguarding them and she was not very friendly or knowlegable and would not offer a discount when I had to order the I Link insteed. I wish your company would have let your customers know ahead of time ! I did purchase a bundle of the I link ....and I do wish you would carry the flat tips again!!!!! Very disappointed! I did not even get my email answered so I made a call.
Helpful Report
Posted 2 months ago
Hello Melissa, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 2 months ago
Donna Bella Hair is rated 4.0 based on 207 reviews